Banner for driphydration.com

driphydration.com Reviews 237

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and expertise, often highlighting their ability to make the experience comfortable and virtually painless. The service is frequently described as excellent, with many appreciating the convenience of at-home care and the quick response times. People often feel much better after their treatments, emphasizing the effectiveness of the IV drips. However, some customers also noted issues with the booking process, experiencing delays or cancellations due to unavailability, even after scheduling and payment. A few other people also felt that the execution of the service lacked professionalism and organization, particularly regarding the setup of the medical equipment.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the nurses and specialists for... See more

Service

People report positive experiences with service. Many customers praise the convenience and efficiency of the... See more

User experience

Users describe positive interactions with user experience. Many customers highlight the seamless, fast, and... See more

Booking process

Consumers find the booking process to be ambiguous. Many reviewers praise the ease and convenience of... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the great... See more

Based on these reviews

Rated 5 out of 5 stars

The Nurse Christine was so amazing. I got so terribly sick when we were at Disneyland I ended up booking the stomach flu infusion. Christine showed up at my hotel and started right away, she was v... See more

Company replied

Rated 5 out of 5 stars

Christa was absolutely wonderful. She made the experience as comfortable as possible, using a heat pad and numbing spray to ensure the stick was virtually painless. Knowing how awful I felt, she got m... See more

Company replied

Rated 5 out of 5 stars

I had a terrible stomach bug I made an appointment that morning & Nurse Monica was at my home by 11:30am. She was very knowledgeable about what she was doing & the treatment at hand. Halfway through I... See more

Company replied

Rated 5 out of 5 stars

I called Drip Hydration to get IV fluids after a bad migraine with vomiting for 2 days, and they were fantastic. Super responsive customer service, and they sent Riddhi, the nurse out immediately (she... See more

Company replied


Company details

  1. Pharmacy
  2. Home Health Care Service

Written by the company

Drip Hydration is the global leader in mobile IV therapy, serving clients in 100+ cities worldwide. Our licensed and vetted nurses and providers bring vitamin IVs, NAD+ therapy, peptides, lab testing, and more directly to you wherever you are. We also offer advanced treatments shipped nationwide, including peptides, vitamin injections, and medical weight loss solutions. Your reviews help others discover safe, convenient, and world class care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Total incompetency and lack of knowledge from admin team and the services they offer

Terrible service, I inquired about a Iron Infusion 3 times calling them and being told "we will forward you inquiry" with no follow up whatsoever on any occasion. I sent my blood work and the person reviewing had no idea what they were doing. Honestly it was the most incompetent "service" I have ever experienced from all 3 representatives. Ended up going to ASAP IV's which helped me with my iron infusion immediately.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

Nurse Julianna L. was fantastic! She was incredibly professional, knowledgeable, and made me feel entirely at ease. She explained every step of the drip and checked in often to ensure I was comfortable. I started feeling noticeably better even halfway through the drip. I had a wonderful experience and will definitely be booking again!

23 November 2025
Unprompted review
driphydration.com logo

Reply from driphydration.com

Thanks for taking the time to share your experience—it means a lot to our team.

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering, customer service is quick to get back to you, and auto subscription services make sure you never run out of anything.

6 October 2025
Unprompted review
driphydration.com logo

Reply from driphydration.com

We appreciate your support and are happy we could be there for you.

Rated 5 out of 5 stars

Great experience

Great experience. Great and friendly nurse.

13 August 2025
driphydration.com logo

Reply from driphydration.com

We love hearing this—thank you!

Rated 5 out of 5 stars

I had an IV treatment at my home today

I had an IV treatment at my home today, and my nurse, Veronica, was absolutely amazing. She was extremely professional, and her bedside manner was phenomenal. She made the entire experience comfortable and seamless. I would highly recommend her to anyone.

13 August 2025
driphydration.com logo

Reply from driphydration.com

We appreciate your support and are happy we could be there for you.

Rated 5 out of 5 stars

Quick, friendly and beyond helpful!

Quick, friendly and beyond helpful after getting food poisoning. Couldn't have gotten in a car if I tried and being able to get the IV on my couch was the best thing I could have imagined. Thank you!

9 August 2025
driphydration.com logo

Reply from driphydration.com

So happy we could help. Looking forward to supporting you again.

Rated 5 out of 5 stars

Same-Day Appointment Was Wonderful

I was able to make a same-day appointment and requested that the nurse wear an N95 mask. She showed up on time and in a mask and was very friendly and efficient.

9 August 2025
driphydration.com logo

Reply from driphydration.com

Always happy to hear positive feedback like this. Thank you for choosing us!

Rated 3 out of 5 stars

Energy Boost Bag

I always feel better after getting a bag done. I like that you can custom pick the bag for what you need it for. I got one done another time when I was sick, truly worth it.

The person that came to do mine, seemed new and a bit nervous. Had some shakey hands after putting the needle in, and couldn't get the bag piece attached to the needle. Good thing we had a pad down because blood was coming out. This was a little bit unsettling at first.

The nurse was quick to help and made sure to clean up my hands and floor. They were very nice and made me feel comfortable and relaxed. They checked on me and the bag every 10mins to make sure everything felt great.

11 August 2025
driphydration.com logo

Reply from driphydration.com

Thanks for sticking with us. We’re honored to support your wellness journey.

Rated 5 out of 5 stars

wonderful service

Maygan, my RN, was wonderful! I highly recommend DripHydration to someone looking for convenience and great customer service!

5 August 2025
driphydration.com logo

Reply from driphydration.com

We’re proud of our incredible nurse team—thank you for the kind words.

Rated 5 out of 5 stars

Viktor was great!

Viktor was great!! Very nice and patient. Great experience!!!

8 August 2025
driphydration.com logo

Reply from driphydration.com

We love hearing when our nurses make someone’s day—thanks for sharing!

Rated 4 out of 5 stars

Mobile app was crappy

Mobile app was crappy. It made the whole e perience awkward and frustrating.

9 August 2025
driphydration.com logo

Reply from driphydration.com

We understand how important a smooth and reliable app is, especially when you're trying to use our service efficiently. Your experience highlights areas where we clearly need to improve, and your input will be shared directly with our development team.

Rated 5 out of 5 stars

I had the LSAT the next day and was…

I had the LSAT the next day and was feeling lightheaded, and I was able to quickly get paired up with a nurse that night!! The nurse was super friendly—I couldn’t recommend more.

5 August 2025
driphydration.com logo

Reply from driphydration.com

Appreciate the kind feedback—it helps others feel confident in our care, too.

Rated 5 out of 5 stars

Excellent!

Danielle was amazing and made me feel so much better!

8 August 2025
driphydration.com logo

Reply from driphydration.com

Nurse Danielle is the best! 💙 So glad you felt taken care of.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look