While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Food Products Supplier
  2. Beverage Distributor
  3. Chocolate Artisan
  4. Herbal Medicine Store

Written by the company

We're a small Brighton collective who began with a simple belief that everyone should experience the rich taste and nourishing benefits of cacao in its raw and unrefined form. We know that wellness looks different for everyone. We believe well-being is universal. Our goal is to make the well-being benefits of cacao accessible to all.


Contact info

4.2

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This product has made me sleep better…

This product has made me sleep better and feel more energetic throughout the day but that maybe because I’m sleeping so much better , I put half a teaspoon into my coffee and that’s all, but of an acquired taste but I found if I put a bit less in it’s great, my wife is now using it to cook with aswell , really good

12 March 2026
Rated 5 out of 5 stars

What is important for you!

Communication is so important and Cacao Co staff are always great at communication; if I need to change my order . I always get a receipt once I have paid. The Cacao is always beautifully packaged.
And I love the Cacao , it’s the best I have tasted . Thank you!

28 January 2026
Rated 5 out of 5 stars

Always a brilliant service

Always a brilliant service, gorgeous product and great value. So grateful you’re in brighton!!!

19 December 2025
Cacao Co. logo

Reply from Cacao Co.

Thank you so much, this really means a lot to us 🤎 We’re so grateful for your support and love being part of the Brighton community. So happy you’re enjoying the cacao 🙌

Rated 5 out of 5 stars

Cacao Heaven 🙌🤎

Beautiful, sustainable packaging holding delicious cacao at a very reasonable price. Will definitely buy from them again.

24 December 2025
Cacao Co. logo

Reply from Cacao Co.

Thank you so much for your lovely review 🤎 It really means a lot to hear that you enjoyed the cacao and noticed the care we put into our packaging too. Your support truly means a lot, and we’d love to welcome you back again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look