Dribbleup Reviews 

When unforeseen issues happen they are really good with communication and working with you about finding a solution.

online purchase process just doesn't work. hours trying to figure out why they wont take my money

Customer service at Dribble up was excellent. Quick and efficient. Thank you! My great grandson loves his basketball and the app!

TRASH IM HITTING THE GREEN STUFF AND IT AINT COUTING BRO AND THESE PEOPLE ARE MAKING ME MAD I’m doing what you want hop off

Horrible product, ball does not register with app for small kids under 10 years old.

You are asked to hit these green boxes in the app with the ball but those boxes are static and don't adjust to child's height. So when you are in the recommended distance the boxes you are asked to hit with the ball are either up to the kid's head or so low that the boxes are bigger than his whole leg.

We use the basketball program. My son loves it and I'm so proud of him. I would highly recommend it.

Everyone in customer service made my issues of primary importance and communicate effectively. I appreciate conscientious customer service reps.

We just got dribble up this past week and the boys are loving it! We got it for the twins (age 10) but I love that there are up to 6 accounts included so my 5 year old can join in the fun, too! He’s spent 5 years in the bleachers watching his brothers and now it’s his turn! The bigs are now the coaches and cheerleaders for him too.

We are just getting started with Dribble Up but loving it so far. Our son was very excited to pass a few levels and we are anxious to see how he grows adding this into his routine!

Having to talk to a live person would be best. I am waiting to get a return label sent to me so that I can return the soccer ball. I wanted to order the basketball.

Got the DU soccer ball for my son for x-mas. We traveled for the holiday and somehow misplaced the access code card. I emailed DU not expecting a response until the next week. I was shocked when they responded within 5 minutes. Not with a thank you for your email, but with the access code and directions to setup the account. On top of that, my son loves it. I bought a different soccer app that he never liked because there is no interactive instruction or feedback. Can’t wait to see his ball handling improve. LOVE LOVE LOVE DU!!!

My 2 sons (11 & 9) use DribbleUp daily, have been for 2+ years and absolutely love it! Their footwork and technical skills have improved considerably and so much of their progress can be attributed to DU! The training sessions are great for all skill levels, the coaches are very engaging and progress tracking is very effective and encouraging! Their support team is also supper responsive should you ever need any assistance! We just got our 2nd DU soccer ball and training mat, I reached out to support and was very pleased with how quickly they replied and provided me the information I was asking for. Thanks DU team for a great product and experience!

Received the ball last week, pumped it up on Monday to have ready for Xmas (Thursday). It was deflated by Thursday…

I had ordered the soccer ball but accidently got the wrong size ball and they were kind enough to let us send back and receive the right size and we are so grateful.

Feels a bit bait and switch on their "Christmas Delivery" just to get sales... They ultimately will just generate a shipping label and pretend like they are using a shipment date from USPS however this seems to be a house of cards. Ordered on the 18th in the AM, still not in USPS hands as of 7pm Eastern on the 20th.. I refuse to believe that USPS guaranteed or showcased that they'd deliver by Christmas if you got it in their system on the 21st. Again I get trying to get revenue but definitely looks like false advertising.

Customer service is efficient but company refuses to accept preloaded Visa gift cards. This makes it impossible to buy for friends or more distant relatives. I truly believe this is because they hope you will forget you are being charged monthly and will be able to bilk you out of money monthly even when the kid stops using the service. Similar to a gym membership! And, of course, this doesn't work with a preloaded Visa.

I had a minor issue and customer service responded quickly and resolved it right away. Their customer service is truly outstanding!

So I’ve not received my product. The tracking that they sent me says it’s in transit but it’s been in transit since November. I emailed customer service and they sent me another one however the tracking on it states it has not been picked up by the shipping partner. Only a label was created. I would like to review the usefulness of the ball, but I think they just took my money. I hope to be able to come back and change this review if I ever get the product.

Edit : The shipping was slow and the tracking was not accurate. I have now received 2 of the 3 orders they mailed. I believe the first one was lost. After Christmas, I will return with the review about how the ball worked for my grandson.

This is a ripoff. Do not order this they are crooks.
We never used this and they do not answer their phone. NOONE will contact you back. I am trying to start a class action suit against them..

Very helpful, representatives thoroughly answering questions.