STAY AWAY!!!
WORST CUSTOMER SUPPORT EVER!! Rude and racist! I could not believe that had to be Italian or speak fluent Italian to deal with return policies!
29 June 2022
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Written by the company
DRG Gioielli è un marchio di moda con uno stile minimal con particolari di follia Il nostro obbiettivo è quello di offrire al pubblico attraverso l'e-commerce prodotti di qualità ad un prezo accessibile a tutti.
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4.8
Excellent
243 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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SHOCKING BEHAVIOUR
I got the wrong size rings and i was shock with the company return policy. Zero flexibility, specially when returning a ring is more expensive than buy a new one.
The owner was super unprofessional through message, saying things like
"is an Italian website, so next time buy from your country"
"we ship to Italian people around the world only, that's why our terms and conditions are in Italian. You can go on Google and translate it if you want"
I was shocked with this behaviour in the times that we currently live. I have printscreen of the whatsapp chat, is a pity that i cannot attach that. Worst company i ever had to deal with.
29 June 2022
Very satisfied tk u highly recommended .
28 February 2022
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