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Dressly Reviews 

9,232
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 7,497 reviews, reviewers had a great experience with this company. Customers frequently share that the support team is exceptionally helpful, friendly, responsive, and quick to resolve any account questions or concerns. Consumers genuinely enjoy the platform as a fantastic tool to discover new styles, learn about flattering colors, and find cute comfortable outfits easily. However, some customers also noted that the subscription and sign-up process can sometimes feel a bit confusing or overly complicated to navigate. A few reviewers additionally mentioned that the suggested clothing options were heavily geared toward shops based in the United States or lacked personalized tailoring features.

What people talk about most

User experience

Customers had positive experiences with user_experience, finding the application easy to navigate, fun, and... See more

Product

People report ambiguous experiences with product features and styling. On one hand, many reviewers praise the... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as very understanding,... See more

Response time

Clients share positive opinions on response time, highlighting prompt and efficient communication. Consumers... See more

Subscription

Reviewers mention ambiguous feedback about subscription, noting that it is not worth the cost and features... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi, Been reviewing your suggestions. I mentioned I don’t like to emphasize my arms- seems most or many have short or sleeveless tops. Also, need suggestions for ‘older girls’, I’m 80!

Company replied

Rated 4 out of 5 stars

This whole process is set up great . I was never given the opportunity to state my current size of clothing so I’m not sure how this is gonna go.

Company replied

Rated 4 out of 5 stars

Although I never used the dressing and outfit choosing, I was very well treated when I canceled subscription. They responded within an hour and got it done. In addition they were very courteous and pr... See more

Company replied

Rated 5 out of 5 stars

I was a little bit upset not been able to see my outfit recommendations. As soon as I wrote my first email, the response was in a very short time. They gave me the attention and help with patient, no... See more

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI personal shopping app that helps you buy clothes that fit. The app includes AI Body Scanner to understand your shape and AI Color Analysis to find colors that work for you. The Try On feature lets you see exactly how items look on your body before you buy — so you know the fit is right. You can also mix and match pieces with the AI Outfit Scanner, build capsules of clothes that coordinate, and keep everything organized in your Digital Wardrobe. The AI Assistant helps you navigate options along the way. Read Dressly reviews to see why people use it.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(9,232)

8,672 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They care enough to listen and help.

They listen, absorb the questions and requests and work with the customer to achieve a workable solution for everyone without rancor nor dismissiveness. Totally open-minded and kind. A rare find in today’s world.

7 August 2026
Dressly logo

Reply from Dressly

Dear Tgk,

Thank you so much for your thoughtful words. We’re truly grateful to hear that you felt listened to and supported throughout the process.

Your kind mention of our open-minded and respectful approach means a great deal to us.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Simple explanation, good visualation

Simple explanation, good visuals and easy to understand. It just makes sense.

7 August 2026
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Reply from Dressly

Dear Sherry,

Thank you for your lovely feedback. We’re delighted to hear that Dressly feels simple, clear, and easy to understand, and that the visuals help everything make sense.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Hola this has been ok

Hola this has been ok

7 August 2026
Dressly logo

Reply from Dressly

Dear Vicky Casanova,

Thank you for taking the time to share your thoughts. We’re glad to hear your experience has been okay so far, and we truly appreciate you giving Dressly a try.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Good

Good suggestions

7 August 2026
Dressly logo

Reply from Dressly

Dear Heather,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly is giving you good suggestions.

Warm regards,
Dressly Team

Rated 1 out of 5 stars

No stars fits

No stars fits. They are scam. They keep taking money out for doing nothing. Their offer a money back guarantee is a scam too. When asked about it their reply is Im sorry about that they said we are here anytime if you wish to reach out. Thei customer service is AI. Avoid all costs. They have scammed do many people!

7 August 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Customer,

We’re truly sorry to hear about your experience and understand how upsetting and frustrating this situation must feel. We take concerns about charges and our Money-Back Guarantee very seriously.

We’d really like to look into your case and make things right. However, we’re unable to locate your account using your Trustpilot username alone. Please contact us at help@dressly.world from the email address associated with your account so we can investigate this properly.

We’d also like to clarify that Dressly is not a scam, and our customer support is handled by real people who are here to assist you.

We sincerely apologize for the frustration and hope you’ll give us the opportunity to review your case.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Love the experience

It’s amazing

7 August 2026
Dressly logo

Reply from Dressly

Dear Tracey Carter,

Thank you so much for your lovely feedback. We’re delighted to hear you find Dressly amazing.

Kind regards,
Dressly Team

Rated 4 out of 5 stars

The try in feature is great

The try in feature is great. Coloyrs I never expected. Good advice fir a boigan like nr.

7 August 2026
Dressly logo

Reply from Dressly

Dear Andree Curly James,

Thank you so much for your lovely feedback. We’re delighted to hear that the try-in feature and the unexpected colours were such a great surprise.

It’s wonderful to know Dressly is helping with advice that feels right for you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Suggested outfits

Suggestions are good

7 August 2026
Dressly logo

Reply from Dressly

Dear Lynn,

Thank you for your kind feedback. We’re glad to hear that you find the suggestions good and helpful.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Easy access and helpful with colors…

Easy access and helpful with colors that work for me.

6 August 2026
Dressly logo

Reply from Dressly

Dear Customer,

Thank you for your lovely feedback. We’re delighted to hear that Dressly has been easy to access and helpful in finding colors that work for you.

It’s wonderful to know the experience feels practical and supportive.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

The detailed questions asked to get to…

The detailed questions asked to get to know my style.

4 August 2026
Dressly logo

Reply from Dressly

Dear Customer,

Thank you for your lovely feedback. We’re so pleased to hear that the detailed questions helped us get to know your style better.

It means a lot to know the experience felt thoughtful and personal.

Warm regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Barbara,

Thank you for taking the time to share your thoughts. We understand that getting to know a new app can take a little time, and we appreciate you giving Dressly a try.

We hope it becomes easier and more helpful as you continue exploring it.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Outstanding Customer Service..

I was a little bit upset not been able to see my outfit recommendations. As soon as I wrote my first email, the response was in a very short time. They gave me the attention and help with patient, no rush, never giving up, looking for a solution until at last, after various weeks I could see my outfit. So thank you for not giving up and going the extra mile.

6 August 2026
Dressly logo

Reply from Dressly

Dear Maritza,

Thank you so much for your kind words. We’re truly glad to hear our team was able to support you with patience and care until your outfit recommendations were visible.

Your appreciation means a lot, and we’re grateful you took the time to share your experience.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Everything is good

6 August 2026
Dressly logo

Reply from Dressly

Dear Juliane Mùnch,

Thank you for your kind review. We’re delighted to hear that everything is good and truly appreciate you taking the time to share your feedback.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Great experience

Great experience

6 August 2026
Dressly logo

Reply from Dressly

Dear Birdie,

Thank you so much for your lovely feedback. We’re delighted to hear you had a great experience with Dressly.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Lost and Found

Felt lost and now feeling like I found myself .

6 August 2026
Dressly logo

Reply from Dressly

Dear Sophia,

Thank you so much for your lovely words. We’re truly happy to hear that Dressly helped you go from feeling lost to feeling more like yourself.

That means a great deal to us, and we’re grateful to be part of your journey.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I love this app

I love this app, I've recommended it to others!!

6 August 2026
Dressly logo

Reply from Dressly

Dear maureenharwood,

Thank you so much for your lovely review. We’re delighted to hear that you love the app and have recommended it to others.

Your support means a great deal to us.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I had an issue that i needed sorting…

I had an issue that i needed sorting out.Dressley replyied to my email almost immediately
Kept me informed how they were sorting my issue out. Then they let me know it was sorted. Cant rate them enough. They were terrific
Thank you Dressly, im very happy

5 August 2026
Dressly logo

Reply from Dressly

Dear Mary,

Thank you so much for your lovely feedback. We’re delighted to hear that our team responded quickly, kept you informed, and was able to sort everything out for you.

It means a great deal to know you’re very happy with the experience.

Warm regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Sarah Watson,

Thank you so much for your lovely feedback. We’re delighted to hear you enjoy seeing the clothes on you—it’s wonderful to know Dressly is helping make styling feel more visual and personal.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

So far so good

So far so good

6 August 2026
Dressly logo

Reply from Dressly

Dear Jenn sans,

Thank you for your kind words. We’re glad to hear things are going well so far and truly appreciate you taking a moment to share that.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

Some of the links open to item not…

Some of the links open to item not being available.
I hate pastel colors and that is all I have available to choose from.

5 August 2026
Dressly logo

Reply from Dressly

Dear Trish,

Thank you for bringing these matters to our attention, and we sincerely apologize for the inconvenience caused.

Regarding the availability of items, product stocks are managed directly by retailers and can change quickly, which sometimes results in items selling out. We are continuously working to improve the accuracy of our product feeds to minimize broken or unavailable links.

As for the color choices, you can easily train the algorithm to stop showing pastel shades. Whenever you see an item or color you dislike, simply tap the dislike button on that piece. This helps the app learn your personal taste and filter out unwanted colors from your future recommendations.

Kind regards,
Dressly Team

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