The three football jerseys I ordered never arrived. After four emails to the company with no response I was about to give up. Then all of a sudden after 2 months of waiting a refund automatically show... See more
Company replied
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I did not recieve my purchase in time for Christmas, infact it took a lot longer than I thought it would. And on top of that, it took me forever to get someone to give me a tracking number! It was li... See more
Item matched the picture and description. Hasn't had very long but so far seems like good quality. Shipping does take a few weeks but that is to be expected with smaller batch stuff like this.
Company replied
I ordered a Star Wars lego set from DrawyMe and was charged for the item on my credit card (this was supposed to be a Xmas gift) but never received the item I ordered. I also never received any respon... See more
Company replied
Company details
Written by the company
We draw and print your great moments with funny styles. Best gifts for your pet lovers, your friends and family.
Contact info
5101 Santa Monica Blvd Ste 8 PMB 97, Los Angeles, CA , 90029, Los Angeles, United States
- +1 323 826 5735
- hello@drawyme.com
- drawyme.com
The three football jerseys I ordered…
The three football jerseys I ordered never arrived. After four emails to the company with no response I was about to give up. Then all of a sudden after 2 months of waiting a refund automatically showed up on my credit card. There was no communication and I will not order through this company again
18 November 2022
Reply from DrawyMe
Thank you for sharing your feedback with us. We’re sorry your experience didn’t match your expectations. This doesn’t happen often with DrawyMe so we will try our best to do better in the future.
Please feel free to reach out with any additional comments, concerns, or suggestions you might want to share. We are here to listen and to improve if you give us one more chance.
Reply from DrawyMe
Thank you for sharing your feedback with us. We’re sorry your experience didn’t match your expectations. This doesn’t happen often with DrawyMe so we will try our best to do better in the future.
Please feel free to reach out with any additional comments, concerns, or suggestions you might want to share. We are here to listen and to improve if you give us one more chance.
Didn’t get my product
7 December 2022
Reply from DrawyMe
Thank you for sharing your feedback with us. We’re sorry your experience didn’t match your expectations. This doesn’t happen often with DrawyMe so we will try our best to do better in the future.
Please feel free to reach out with any additional comments, concerns, or suggestions you might want to share. We are here to listen and to improve if you give us one more chance.
I have not received the product yet.
5 December 2022
Reply from DrawyMe
Thank you for sharing your feedback with us. We’re sorry your experience didn’t match your expectations. This doesn’t happen often with DrawyMe so we will try our best to do better in the future.
Please feel free to reach out with any additional comments, concerns, or suggestions you might want to share. We are here to listen and to improve if you give us one more chance.
I did not recieve my purchase in time…
I did not recieve my purchase in time for Christmas, infact it took a lot longer than I thought it would.
And on top of that, it took me forever to get someone to give me a tracking number! It was like pulling teeth, it shouldn't be that hard to get some customer service! Once I recieved the product, I was happy with my purchase!
26 December 2022
Good quality, but you will wait a bit
Item matched the picture and description. Hasn't had very long but so far seems like good quality. Shipping does take a few weeks but that is to be expected with smaller batch stuff like this.
3 January 2023
Reply from DrawyMe
Greetings from DrawyMe and thank you for taking the time to leave us such a fantastic review! We're so pleased to know that you loved ordering from us. Making you happy is our number one priority, and it’s great that your review confirms that we are offering high-quality service.
This company is selling counterfeit Swatches
This company is selling counterfeit Swatch x Omega moonswatches. DO NOT BUY ANYTHING FROM THEM. They substitute fakes and will not refund money when proof is provided.
7 February 2023
Unprompted review
Reply from DrawyMe
We were very sorry to hear about your frustrating experience with DrawyMe recently and apologize for the inconvenience that this has caused you. Your feedback is of value to us as we always strive to improve our services.
Please, contact us so you can share more about your experience and help us improve. We believe in second chances and would love to make your next purchase with us a positive experience.
Reply from DrawyMe
We were very sorry to hear about your frustrating experience with DrawyMe recently and apologize for the inconvenience that this has caused you.
Your package was delivered successfully to the addressee on 2023-01-14 12:04. Please kindly check again the provided tracking link. Please feel free to reach out to us with any additional comments, concerns, or suggestions you might want to share. We are here to listen and to improve if you give us one more chance.
Shipping company and tracking number…
Shipping company and tracking number did not exist. Money was refunded with no reason given.
17 December 2022
Reply from DrawyMe
We were very sorry to hear about your frustrating experience with DrawyMe recently and apologize for the inconvenience that this has caused you. Your feedback is of value to us as we always strive to improve our services.
Please, contact us so you can share more about your experience and help us improve. We believe in second chances and would love to make your next purchase with us a positive experience.
Never arrived
I ordered my product on December 6th and it’s not arrived yet, with no indication of when it might be arriving.
4 February 2023
Reply from DrawyMe
We were very sorry to hear about your frustrating experience with DrawyMe recently and apologize for the inconvenience that this has caused you. Your feedback is of value to us as we always strive to improve our services.
Please, contact us so you can share more about your experience and help us improve. We believe in second chances and would love to make your next purchase with us a positive experience.
Order Never Received - Credit Card Charged
I ordered a Star Wars lego set from DrawyMe and was charged for the item on my credit card (this was supposed to be a Xmas gift) but never received the item I ordered. I also never received any response from DrawyMe about the status of the order. Had to jump thru all the hoops to cancel the charge on my CC and contact DrawyMe. The only good experience I had was that DrawyMe refunded my CC very quickly. They said the order got “lost”. If I wasn’t diligent about checking my credit card charges, my account wouldn’t have gotten credited and I wouldn’t have gotten the item. Inventory control and accounting practices could be improved upon.
6 December 2022
Reply from DrawyMe
We were very sorry to hear about your frustrating experience with DrawyMe recently and apologize for the inconvenience that this has caused you. Your feedback is of value to us as we always strive to improve our services.
Please, contact us so you can share more about your experience and help us improve. We believe in second chances and would love to make your next purchase with us a positive experience.
I never received my product
24 December 2022
Reply from DrawyMe
We were very sorry to hear about your frustrating experience with DrawyMe recently and apologize for the inconvenience that this has caused you. Your feedback is of value to us as we always strive to improve our services.
We've issued a full refund for you through Stripe and we believe in second chances and would love to make your next purchase with us a positive experience.
Package was lost and I was told I’d get…
Package was lost and I was told I’d get a refund which I still have not received.
9 January 2023
Reply from DrawyMe
We were very sorry to hear about your frustrating experience with DrawyMe recently and apologize for the inconvenience that this has caused you. Your feedback is of value to us as we always strive to improve our services.
We've issued a full refund for you through Stripe on Jan 2, 2023, 7:48 PM and we believe in second chances and would love to make your next purchase with us a positive experience. If you have not received your refund, please contact Stripe for this matter!
Shipping time was atrocious
Shipping time was atrocious. Took over a month to receive item.
1 December 2022
Reply from DrawyMe
Your positive review of DrawyMe meant a lot to us and we are very grateful to you for sharing such fantastic feedback with the community. Let us know if we can be of any further help and we look forward to delivering more great products to you in the future.
Maki g things right
After losing my sons order for a blanket, he was going to give to his mom on Christmas. They found the order and got it to us and did not charge him for the blanket. It was a little late but my son was ecstatic to give it to his mom. I know sometimes things happen, but it take real integrity to stand up and make it right.
Thank you.
16 December 2022
Reply from DrawyMe
Your positive review of DrawyMe meant a lot to us and we are very grateful to you for sharing such fantastic feedback with the community. Let us know if we can be of any further help and we look forward to delivering more great products to you in the future.
Drawyme sells counterfeit products
Drawyme sells counterfeit products. Fake stuff. Not genuine products. They don't disclose this on their site, but frankly - that would be admitting to a crime so I can see why.... so really, they shouldn't be doing business at all. I bought some Air Jordans for as similar price as what Foot Locker was selling them for, but they were in stock at Drawyme in the size I wanted, other retailers at the time didn't have my size in stock - so I gave them a chance. When they arrived, they didn't compare well with online pictures, so I had them checked out. The Check Check app confirmed them to be fake, and when I confronted them, Drawyme's customer service said they 'never claimed their products to be genuine' though the trademarked logos etc. on their merch say otherwise. Don't buy any branded products here, and if you already did get suckered in- get your product checked out.
3 January 2023
Unprompted review
Reply from DrawyMe
We were very sorry to hear about your frustrating experience with DrawyMe recently and apologize for the inconvenience that this has caused you. Your feedback is of value to us as we always strive to improve our services.
Please, contact us so you can share more about your experience and help us improve. We believe in second chances and would love to make your next purchase with us a positive experience.
Day 33
Friday. January 27, 2023.
It's day 33 of Baba Yaga not returning the funds of the shoes that I canceled within the 24 hour window.
7-10 business days has turned into 10-20 and counting.
Jessica, a customer service rep, has politely asked me to be patient as they have lots of backed up orders.
Okay Jessica.
25 December 2022
Unprompted review
Reply from DrawyMe
We were very sorry to hear about your frustrating experience with DrawyMe recently and apologize for the inconvenience that this has caused you. Your feedback is of value to us as we always strive to improve our services.
Please, contact us so you can share more about your experience and help us improve. We believe in second chances and would love to make your next purchase with us a positive experience.
We got the wrong size after Christmas…
We got the wrong size after Christmas and no one is answering my messages to return and get my money back.
25 January 2023
Reply from DrawyMe
We were very sorry to hear about your frustrating experience with DrawyMe recently and apologize for the inconvenience that this has caused you. Your feedback is of value to us as we always strive to improve our services.
Please, contact us so you can share more about your experience and help us improve. We believe in second chances and would love to make your next purchase with us a positive experience.
Item never arrived. Disputed charge.
I ordered a watch from this site. Took 5 days to process, then I got some fake tracking number that said it had been sent but not “handed over to USPS.” So I disputed the charge with my CC company. Not the end of the world, but would not recommend shopping here.
23 January 2023
Unprompted review
Reply from DrawyMe
We were very sorry to hear about your frustrating experience with DrawyMe recently and apologize for the inconvenience that this has caused you. Your feedback is of value to us as we always strive to improve our services.
Please, contact us so you can share more about your experience and help us improve. We believe in second chances and would love to make your next purchase with us a positive experience.
Not a reliable company
Not a reliable company. I purchased sneakers from the site because they had a return policy if you were not satisfied. The website stated that it was a "women's sizing shoe" so I ordered a size 9. The sneakers arrived and were huge. I emailed the company and they asked to send them a picture of me measuring the insole which clearly showed it was a size 11. They emailed me back stating I was sent the correct size and would give me 25% discount on a future purchase. I emailed them back and reminded them of their return policy and asked for instructions on how to return the sneakers. It's been three days and I have not received an email in return. So now I am out $163 and a very disappointed child. My next step is to file a complaint with the Attorney General's fraud department.
17 January 2023
Unprompted review
Reply from DrawyMe
We were very sorry to hear about your frustrating experience with DrawyMe recently and apologize for the inconvenience that this has caused you. Your feedback is of value to us as we always strive to improve our services.
Please, contact us so you can share more about your experience and help us improve. We believe in second chances and would love to make your next purchase with us a positive experience.
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