Drain Doctor - Fife Reviews 

122
•
TrustScore 5 out of 5

4.8

17 Alison Street, Buckhaven, KY8 1AA Leven, Fife, GB

•

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Rated 5 out of 5 stars

Called just after 8am and they were on site within two hours! Diagnosed the issues straight away and sorted within minutes. Very honest, helpful and excellent at what they do. I have already asked the... See more

Company replied

Rated 5 out of 5 stars

Reported my blocked toilet on Saturday morning. Team arrived at 12 noon as promised and quickly fixed problem with high pressure jet hoses. They were courteous, efficient and cleaned up well afterward... See more

Company replied

Rated 5 out of 5 stars

Excellent service. We had a solid obstruction from sand and paint residue (we think) and the team were able to clear it for us which was especially important a few days before Xmas! Professional, tidy... See more

Company replied

Rated 5 out of 5 stars

The drain doctor team came out to repair a blocked drain, they were polite, explained what they were doing and cleaned up after the job, highly recommend.

Company replied


Company details

  1. Drainage Service
  2. also in
  3. Plumber

Written by the company

UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call outs and planned preventative maintenance. Your local Drain Doctor engineer is just a phone call away. Available 24/7, 365 days a year, we offer free call outs and quotes for prompt and reliable drainage and plumbing services.


Contact info

  • 17 Alison Street, Buckhaven, KY8 1AA, Leven, Fife, United Kingdom

  • 01592 550 144
Promotion box for Drain Doctor - Fife

Book an engineer in 2 minutes

Available 24/7, 365 days with free call out and no obligation quote.

4.8

Excellent

TrustScore 5 out of 5

122 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(122)

1,807 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Water supply pipe leak

Arrived promptly. Carried out job effectively. Kept me informed.

21 October 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

First class

Called at 10:15 by lunchtime job done and issue cleared no fuss no hassles. Excellent customer service.

18 October 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Prompt emergency service

Prompt emergency service. The technicians were very helpful and completed the job quickly and efficently.

17 October 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Good job!!

Graham and his team are very attentive and carry out a good job - would recommend !!!

15 October 2024
Unprompted review
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Reply from Drain Doctor - Fife

Hi Eleanor,

thank you for taking the time to leave a review and recommendation.

We really appreciate your feedback.

Thank you for choosing Drain Doctor.

Regards
Emma

Rated 5 out of 5 stars

Excellent service

Excellent service. Called on Wednesday afternoon, arrived and cleared the problem on Thursday.

3 October 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you're pleased with the service you received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great Job Done

Called Drain Doctor when my mums downpipe and waste pipes became blocked after the heavy rain filling up her sink and bath with mucky water and flooding the kitchen floor. The guys came out next morning, cleared pipes and gave some good advice to prevent this happening again. They were friendly and helpful and gave a discount as my mum is a pensioner! I would highly recommend Drain Doctor Fife .

1 October 2024
Unprompted review
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Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you would recommend us. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Above and beyond

Jordan and Lee went above and beyond to fix all the drains under my house. They were very considerate and made as little mess as possible. I couldn’t have asked for them to do anymore than they did.

18 September 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you're pleased with the service you received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Very responsive and professional

Very responsive and professional. Highly recommend

14 August 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you would recommend us. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Excellent service

Excellent service!

They made every effort to come to our cottage as quickly as possible & didn’t leave until they were certain that the blockage was completely cleared. Tidied up after themselves too!

21 May 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you're pleased with the service you received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Trustworthy and experienced

Came out quickly and spent time investigating the issue until they found cause - very good !

1 August 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you're pleased with the service you received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Prompt service that solved the problem

Emergency blocked drain, quickly resolved. Thank you

24 July 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thanks for your feedback!

We're delighted to hear that you're pleased with the service received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Quick and efficient response to blocked toilet

Reported my blocked toilet on Saturday morning. Team arrived at 12 noon as promised and quickly fixed problem with high pressure jet hoses. They were courteous, efficient and cleaned up well afterwards. Highly recommend them and would certainly use them again for any drain problems.

20 July 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you're pleased with the service you received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Quality service…

Quality service…. As usual !!

25 June 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thanks for your feedback!

We're delighted to hear that you're pleased with the service received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great service

Great service.
Helpful, speedy, great job done!

17 June 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thanks for your feedback!

We're delighted to hear that you're pleased with the service received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

KITCHEN DRAIN BLOCKED

Our kitchen sink had became blocked over the weekend, and despite trying plungers, chemicals and checking all available piping, it became clear that the blockage was deeper down the drain.

We rang Drain Doctor before 9am on the Monday and they promised to come out before 11:30; in the event, the team arrived at 11am. After trying several ways to unblock this badly blocked drain they were eventually successful.

Throughout this work they were highly professional, mopping up the inevitable water spills immediately, and tackling the problem in a methodical way which gave us confidence that although it took them some time to fix the problem we knew they would do it.

I highly recommend Drain Doctor and would use them again without question.

10 June 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you would recommend us. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great

On time, efficient and effective.

5 June 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you're pleased with the service you received. 😊

Kind regards,

Calum

Rated 5 out of 5 stars

Great job

Great job. These guys know what they are doing without any fuss. Would definitely recommend them and use them myself again if needed.

2 June 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thank you for leaving us a review!

It's great to hear that you would recommend us. 😊

Kind regards,

Calum

Rated 1 out of 5 stars

Drain blockers rather than drain doctor!

Said cleared drain, 2 days later same problem. Called back at later date to try to fix and said didn’t know how to clear.
Then made threats regarding payment when a little overdue for a job they did not do!

22 May 2024
Unprompted review
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Reply from Drain Doctor - Fife

Hello Hannah

Thank you for your feedback.

We're sorry to hear that you have not had the experience you expected.

I'd like to look into this for you. Please email your postcode and the date we visited you to UK.Feedback@nbly.com so I can investigate.

Thanks,

Emma

Rated 5 out of 5 stars

Great job jetting drains

Quick reply, same day visit and all sorted and drains running clear. Rodding had just not achieved anything and the jetting nailed it. Great job and very satisfied. Can flush with confidence 😀

15 May 2024
Unprompted review
Drain Doctor - Fife logo

Reply from Drain Doctor - Fife

Thanks for your feedback!

We're pleased to hear that you are very satisfied with the service received. 😊

Thanks,

Calum

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