DRAINAGE SUPERSTORE Reviews 

I've used drainage superstore before with great results,this time more of the same, easy to find items, quick and easy selection/payment, and delivery was extremely quick. will 8 used drainage superstore again? most definitely.

splendid service , pallet delivered the next day all well packed and helpful delivery driver ( surrey pallitz I think ) . Thnak you !

Items came on time and were the cheapest found on internet

Jab, a really helpful guy on the phone. Told me what I needed to know and was polite with it too. No complaints at all really.

It was easy to order, we had query about not receiving an email when we phoned up the lady was very polite and listened, then promptly resolved our query, the delivery was on the day and the man put the bags neatly on our property, will definitely use you again when we need more stuff

Great service, ordered the pallet of drainage channels around midday and they turned up the next morning . Comprehensive range available at competitive prices. Thank You :)

The product was delivered quickly and was exactly what I wanted

Quick delivery. Very good 👍

Delivery service
Product
Ordering were all excellent

Picked what i wanted easily

Ordered 5 x drainage galvanised steel grates for front of my driveway as my husbands car had caused damage to the present one.

Drainage Superstore were very competitively priced. Ordering from their website was very simple and quick.

Once received I was advised to change the channels as well (completely my fault for ordering too quickly) and not really suitable, I called them and they were very knowledgeable and gave excellent advice.

I used the ones I had first for the soak away in the back garden and re-ordered to include the channels. These arrived within 24hrs.

Fabulous service. I’ve no hesitation recommending this company for price and customer service.

Thanks Drainage Superstore

Prompt delivery,reasonable costing all very good

Received my order - eventually. I ordered two drain covers last August, delivery estimate 3-5 working days. One cover was delivered ust over two weeks later, I had to chase up the other one, which turned up a few days later. On the positive side, I'd ordered what seemed to be the correct lifting keys, however DS's supplier spotted that they weren't the right ones and so DS contacted me to see if I wanted to change them to the correct ones, which I did. And the drain covers are just right, good quality, sturdy, and look good too. Thank you.

Excellent Service and quick delivery.,Goods received exactly as described

Delivered on time and a perfect fit.
Will be ordering two more for the other manholes.

Fast delivery, excellent product at great price.

Good service
Prompt delivery
Good quality product

Ordered 3 items, received 2 sent via different couriers without notification/tracking. Bad enough. The 3rd item has been lost, 8 days later still none the wiser. This is where the real issues began.

Their customer service is appalling. I have tried on 5 separate occasions to contact via live chat and once via phone, all live chat agents hung up on me and the phone agent was not helpful.

They seem very un-interested and keep fobbing me off with either they are busy or they need to speak to the courier. I have politely asked for a refund for the shipping and a replacement item but after 8 days I still have neither, they still have my money.

This amongst the worst service I have ever experienced, would not recommend at all.

Lack of communication between supplier, courier and customer. No updates on deliver schedule and missed deliveries.

Do not trust this company they stock nothing They take your money and run . thieves is the best way I can describe this company.i hope this helps other people to not make the same mistake that I have buy using them please avoid .