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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the product, reporting that it did not work as advertised and caused negative side effects. Customers also found the pricing to be exorbitant and felt misled about the cost. Attempts to obtain a refund were largely unsuccessful, with many experiencing significant difficulty and frustration in the process. Reaching customer service was also a major challenge, as many reported being unable to connect with a real person or receive helpful responses. Some people also felt that the ordering process was problematic, with issues such as billing discrepancies and receiving incorrect items. However, a few customers did report receiving their orders, even if the product itself was not satisfactory.

What people talk about most

Product

Reviewers express strong dissatisfaction with the product. Many consumers report that the product does not... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as not receiving shipping... See more

Refund

Reviewers highlight negative aspects of refund. Customers report extreme difficulty in obtaining refunds,... See more

Price

Customers consistently note negative experiences with price, often finding it exorbitant and deceptive. Many... See more

Customer communications

Consumers find contact to be a frustrating experience. Many reviewers report extreme difficulty reaching... See more

Based on these reviews

Rated 1 out of 5 stars

You can't just "try" the product. Well you can but like the last reviewer, they charge you the full amount. The website doesn't even ALLOW YOU STOP the ordering process once your credit card is in t... See more

Rated 1 out of 5 stars

I can't get in touch with anyone about returning product. No shipping or order receipt in package, no email you received my order, no email saying it was being delivered. I have leukemia, my dr. Said... See more

Rated 1 out of 5 stars

Yes, Gelatide is a scam, I only ordered the 6 pack also because Dr. Oz name was attached to it. They charged my account for the bulk shipment and when I asked for a refund. I was told yes however 30 d... See more

Rated 1 out of 5 stars

I originally ordered just 6 bottles, for $189. Then the waived the upgrades and my idiot self thought its good idea to 6 more bottles of gelatide and add 6 derma. They were quick to charge my CC over... See more

Rated 5 out of 5 stars

I had a similar experience several months ago with a different company that offered extraordinary claims, but it was a scam. I called the company but it was useless to get any positive response from... See more

Rated 5 out of 5 stars

I'm giving info because I reached here by mistake, and feel so bad for these people. People: If you can find out the State where they have a physical address, you can look up the Attorney Genera... See more

Rated 1 out of 5 stars

Highly deceptive pricing practices then they refuse to cancel the order they swindled you into. I emailed them literally 5 minutes after they charged my card $200+ for upgrades they represented as $29... See more

Rated 1 out of 5 stars

I tried to cancel my order the same day it was ordered, but keep getting a run around. After several emails to them, today I get notification the order has been shipped. I requested a return address... See more

Rated 1 out of 5 stars

I tried to order a buy one get two free promotion but it directed me to another offer. The special was at 19$ per bottle if I bought 6 bottles. I ordered it and was charged twice, first charge was for... See more

Rated 1 out of 5 stars

Stay away from the "Pink Gelatin Trick" Gelatide Dr. Oz video who eventually deals with ClickBank to process your payment. I fell for the UPGRADE option. Within minutes, after reviewing everything,... See more

Rated 1 out of 5 stars

I just watched the Dr. Oz video about Gelatide and was very skeptical because I do not believe in products like this helping people to lose weight without putting in any work. Although, I know injecti... See more

Rated 1 out of 5 stars

Sarah Williams, who sends out email is a robot. They respond to my emails with questions, but don’t recognize my questions or answer them. The phone number provided in the packet doesn... See more

Rated 1 out of 5 stars

This is a rip off for certain. I ordered six received my card account. Charged for one bottle which cost me $32.00. Then there is another charge for $366.00 that I DID NOT AGREE FOR NOR ORDERED. You a... See more

Rated 1 out of 5 stars

First of all, the infomercial stated the video was only 32 seconds. It was more like 45 min and I got pissed right out of the gate!! It was one video after another trying to sell you more than the Ge... See more

Rated 1 out of 5 stars

It is extremely hard to obtain a refund. I made over 10 calls & 10 emails and was told where to send the unopened bottles. The company return to sender. I had spent $10.00 on shipping. It has been 2 m... See more

Rated 1 out of 5 stars

I had ordered 12 bottles of Gilatide from Dr Oz..started on March 9th...have not lost 1 pound......this is definitely a product that does not work. Almost 400 dollars later

Rated 1 out of 5 stars

I’ve been taking it for two weeks and have not lost an ounce!!!! Dr. Oz, you should be ashamed of yourself for pushing something that doesn’t work!

Rated 1 out of 5 stars

I never received any products. Continue to keep asking for a credit. Getting the run around and being told the company will give me a 5% refund. I want a full refund. They owe me over $2,000. I was... See more

Rated 1 out of 5 stars

They offered me a 5% refund, and ultimately got them to 20%. I told them I want a full refund. They are saying there is a restocking fee, shipping fees, testing to make sure no problems with the pro... See more

Rated 1 out of 5 stars

I have never ordered it watched the video with Dr OZ and all the other celebrities bragging about how much they lost the price for the bottles were outrageous. We are not rich like they are to affor... See more

Rated 4 out of 5 stars

I ordered 2 of their bottles. Thought it would be fine cause Dr. Oz is on their video. Well they said 3 business days. It has been a couple weeks now. I had someone call me when I ordered. So I called... See more

Rated 4 out of 5 stars

I have been taking 2drops for the last 4 days let me say I have been down in my back for months just sitting in my chair my butt getting bigger But today I work up with energy and I feel a lot lot be... See more

Rated 3 out of 5 stars

I received my product right away but another company called Trimx is also pretending to be the product Gelatide and charging me and answering the Galatide text and emails!!!!! both have bad reviews b... See more

Rated 1 out of 5 stars

It’s a plain and simple scam. I have never agree to buy in bulk but somehow this confusing process will make the buyer think I’m buying one to try and they’ll send a year worth supply with a massive... See more

Rated 1 out of 5 stars

If I could give zero stars I would. I paid for priority shipping $20 and didn't receive it until after 14 days. When they sent me the sites to review one of them had a 404 error code. I sent an ema... See more

Rated 1 out of 5 stars

The product did not agree with me. I delt with a rep. named Ariane. She tried to get me to keep $240 worth of product in return for a $25 refund. their Guarantee is bogus. I was back and forth with he... See more

Rated 1 out of 5 stars

I've seen Dr Oz's weight loss video twice, the was called Lean Drops in one, can't remember the other name. Other than the different names, it was essentially the same product. He also promises the re... See more

Rated 1 out of 5 stars

What a SCAM!! I should have realized that when Dr Oz pronounced "Gelatide" multiple different ways! Support is clueless! Fell for the 12-bottle "Upgrade" then when I received 2 seperate invoices to... See more

Rated 1 out of 5 stars

On Jan. 19th, I ordered six bottles of Gelatide for $308.95 BECAUSE DR. OZ WAS BEHIND THIS PRODUCT. To this day, i have not lost even a single ounce. I contacted the company weeks ago and been back... See more

Rated 1 out of 5 stars

Do not purchase this product. I gave it one star only because I had to give it something. I have been going around and around with their customer service. First they offered me 10 percent then 20 perc... See more

Rated 1 out of 5 stars

Do not buy this product it doesn't work and they do not stand behind their return policy. I have not been able to reach them for 2 weeks I've been trying to get in touch with him they do not respond.... See more

Rated 1 out of 5 stars

I ordered 3 bottles of Gelatide. I was charged 1605.$ I cannot afford this. I want the money back for the product I didn't order.I have received! 12 bottles. Please allow me to send back the 9 I didn... See more

Rated 1 out of 5 stars

When I watched the video I wanted to try this product, unfortunately when I went to purchase a months worth, they offered me 12 bottles @ $19 each. They charged my card properly but then changed the t... See more

Rated 1 out of 5 stars

I cannot believe Dr. Oz promotes this product. Gelatide is a joke. It does absolutely nothing. How do you sleep at night knowing you're stealing people's money?

Rated 1 out of 5 stars

Definitely a scam. I purchased 6 bottles thinking I would give this a try. Video says full refund but that is BS. A few days after ordering a coach called and said I really needed to order the full pr... See more

Rated 1 out of 5 stars

5did not work. Tried to return it. They started out with a 5% refund. After 13 email requests we are at 25% and the restocking fee of $62. They also noted I could sell the unopened bottles. WHY wo... See more

Rated 1 out of 5 stars

This company is a scam. Ive tried to return this product for two months now. They do not have humans answering their emails an after 23 emails I have finally given up. Dr OZ is a fraud as well. Th... See more

Rated 1 out of 5 stars

I bought Gelatide through a video made by Dr. Oz in which the product was this pink gelatin you could. make at home but at the end it was Dr.Oz talking about Gelatide. It cost me $246 for 3 bottles.... See more

Rated 1 out of 5 stars

I received the shipment and 2 of the 9 bottles are broken. The jagged glass was dangerous and the product leaked onto the other bottles. None of the contact emails or phone numbers connect to anyo... See more

Rated 1 out of 5 stars

First of all, I think it’s a big fire Dr. Oz and everyone connected with this should be so ashamed of themselves. The dropper does not go to the top so you can let the liquid come out. I have diarrhea... See more

Rated 1 out of 5 stars

I watched the long video with Dr oz for the pink jello recipe then it turned into an ad for Gelatide. Sounded good so ordered online. Made me watch another long video and made offers to up my oder. S... See more

Rated 1 out of 5 stars

Made me sick. Brain fog, nausea, stomach ache , no desire to eat anything (which is not healthy or normal).

Rated 1 out of 5 stars

Unable to contact company for return, unable to find refund for Gelatide drops! SCAM?????? PLEASE HELP ME GET MY MONEY BACK

Rated 1 out of 5 stars

The product doesn’t work ! I asked for my money back and was told they would give me 1/4 of what I paid back. Website says 100% money back guarantee….not the case. I complained said I wanted a full re... See more

Rated 1 out of 5 stars

I would like a refund. I ordered 3 bottles. One is opened. Gives me bad headaches. Please send me a label to return 2 bottles. Thank you Kathy

Rated 1 out of 5 stars

This product is a joke it does nothing and the company is crocked they get your name and credit card information and then they will use your information and credit card number to place orders that you... See more

Rated 1 out of 5 stars

I ordered 6 bottles. They took multiple payments out of my ckng. 3times!! Cleaned me out. I requested a refund and I got a automatic response that it would come back in my account. That was a week ag... See more

Rated 1 out of 5 stars

I was sucked in watched 'pink gelatine trick' hour long promotional video (several times) suppoasbly endorsed by celebrities, Dr Oz, 60mins. The medical scientific claims GI... See more

Rated 1 out of 5 stars

What a terrible scam.Not only does it not work but my doctor has ordered me to stop taking it. It has given me severe diarrhoea- mostly six times at night and up to 14 times one night. Sometimes I hav... See more


Company details

  1. Health and Beauty Shop
  2. Vitamin and Supplements Store
  3. Weight Loss Service

Written by the company

Dr Oz Gelatide is a wellness-focused brand dedicated to helping people achieve healthy, sustainable weight loss through safe, natural, and science-inspired solutions. Our mission is simple: to support individuals on their weight-loss journey by providing high-quality supplements that work in harmony with the body—without extreme diets or harsh stimulants. At Dr Oz Gelatide, we believe weight management is not just about losing pounds, but about improving overall well-being, confidence, and daily energy. That’s why our formula is developed using carefully selected natural ingredients known for supporting metabolism, appetite control, fat breakdown, and digestive health. All Dr Oz Gelatide products are manufactured in facilities that follow strict quality and safety standards. We prioritize purity, consistency, and transparency in every step—from ingredient sourcing to final production—so our customers can feel confident in what they put into their bodies. Trusted by customers across the country, Dr Oz Gelatide is designed for men and women who want a smarter, more balanced approach to weight loss. Whether you are just beginning your journey or looking to break through a plateau, Dr Oz Gelatide is here to support healthier habits and long-term results.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

IT SUCKS

IT SUCKS! THE PRODUCT DOES NOT WORK.
AND THE CARTPANDA VENDOR WILL ARGUE AGAINST REFUNDS.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Misleading Ads For A Product Doesn't Work

The marketing was misleading and the ordering process a nightmare. I was charged twice initially an exorbitant amount for 9 bottles and got a 30% refund with the promise I had a money back guarantee if I didn't like it. Two months later, the product does not work. When I went to get a refund, I was told that they would only refund the 6 bottles I was returning, not the entire amount. Bottom line is that I spent $153.00 for three bottles of a product that does not work.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

I can't get in touch with anyone about…

I can't get in touch with anyone about returning product. No shipping or order receipt in package, no email you received my order, no email saying it was being delivered. I have leukemia, my dr. Said I cannot take this.
I believe you may be a scam. Not even your name on shipping lable. You charged me through click bank.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

It’s a scam!!!

I’ve been taking it for two weeks and have not lost an ounce!!!! Dr. Oz, you should be ashamed of yourself for pushing something that doesn’t work!

9 April 2026
Unprompted review
Rated 1 out of 5 stars

First of all

First of all, I think it’s a big fire Dr. Oz and everyone connected with this should be so ashamed of themselves. The dropper does not go to the top so you can let the liquid come out. I have diarrhea from it every day if I take it. I am gaining weight instead of losing it Dr. Oz and everybody else went for and Kelly all of them Winfrey Oprah Oprah Winfrey she should be so ashamed of herself I don’t know what she did to lose her weight but it sure as heck wasn’t this and I can’t say anything good about it. The price is exorbitant and as I said, Dr. shame shame on you. You’re supposed to be concerned about the health of people not money in your pocket. I’m sure this won’t appear in any place because only good things are said about your product, which is nothing good. Send send this

25 March 2026
Unprompted review
Rated 1 out of 5 stars

It is extremely hard to obtain a…

It is extremely hard to obtain a refund. I made over 10 calls & 10 emails and was told where to send the unopened bottles. The company return to sender. I had spent $10.00 on shipping. It has been 2 months & I still have not received a refund. This is a huge scam.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Thoughts on Dr. Oz's Gelatide - Do Not Waste Your Money

I just watched the Dr. Oz video about Gelatide and was very skeptical because I do not believe in products like this helping people to lose weight without putting in any work. Although, I know injections taken for diabetes do aide in weight loss, they come with health consequences, therefore, I refuse to take them. So, I decided to research "true" reviews of Gelatide's effectiveness though the general public that have tried it. I'm so glad I did research and relied on my gut feeling. I feel for all of the people who have been scammed by this company. I have been scammed in the past, which makes me research everything I buy now. I just want to thank everyone who shared their experience here and who are warning people about this company. I do not think all of the A list celebrities on the video had anything to do with this scam. AI has taken over, everyone needs to be aware of that and question everything they see online! Always trust your gut!

6 April 2026
Unprompted review
Rated 1 out of 5 stars

They offered me a 5% refund

They offered me a 5% refund, and ultimately got them to 20%. I told them I want a full refund. They are saying there is a restocking fee, shipping fees, testing to make sure no problems with the product, no refund for opened bottles. Boy, did I get scammed. I just finally quit responding to them, its worthless and waste of time. I copied their "warranty and full refund" from their website and added to my email. That's when they increased the refund to 10%. Is Dr. Oz really part of this????

25 March 2026
Unprompted review
Rated 1 out of 5 stars

4 unlawfully debits

I ordered 6 bottles. They took multiple payments out of my ckng. 3times!! Cleaned me out. I requested a refund and I got a automatic response that it would come back in my account. That was a week ago and there's nothing in my account and I cannot get a hold of anybody and I'm short on my rent..

23 March 2026
Unprompted review
Rated 1 out of 5 stars

This product is a joke it does nothing…

This product is a joke it does nothing and the company is crocked they get your name and credit card information and then they will use your information and credit card number to place orders that you did not order yourself it's just a way for them to keep ordering more bottles to your account and with our your knowledge because you never see the additional bottles they place against your credit card.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

They claim you can loss 14 pounds in a…

They claim you can loss 14 pounds in a week ive been taking it for 2 weeks now and have gain 5 pounds it says money back but no phone number no one to speak to they got me for a hundred and 70 some dollars they should be ashamed of themselves giving people false hope

2 March 2026
Unprompted review
Rated 1 out of 5 stars

The guarantee is bogus

The product did not agree with me. I delt with a rep. named Ariane. She tried to get me to keep $240 worth of product in return for a $25 refund. their Guarantee is bogus. I was back and forth with her . Finally she said she would send me an RMA number. She never did and their mailbox is full so I can't message her again. I wrote to Dr. Oz to do something about this. Their business practices are questionable if not fraud. If they are using his image, he should know what they are doing. Do not under any circumstances deal with this company. I am out $240. I feel scammed!!!

24 March 2026
Unprompted review
Rated 1 out of 5 stars

It’s all false advertising

It’s all false advertising. Return policy is not as easy as advertised. You need to pay a restocking fee and pay for postage back. Read all reviews on Trustpilot and Amazon.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Gelatide

I have never ordered it watched the video with Dr OZ and all the other celebrities bragging about how much they lost the price for the bottles were outrageous. We are not rich like they are to afford something that might change people lives in loosing weight.Dr.Oz u should be ashamed of yourself charging people that u call trying to help. Who can afford such.All yall celebrities suck the life of people and fans that looks up to you. For 6 bottles for 298 dollars. 89 dollars for 7 bottles 588 dollars which u call yourself cutting price to 298. I hope u all can sleep relax night after night scamming people.

28 March 2026
Unprompted review
Rated 1 out of 5 stars

It's a scam

Do not buy this product it doesn't work and they do not stand behind their return policy. I have not been able to reach them for 2 weeks I've been trying to get in touch with him they do not respond. I tried their phone number they don't answer it's a scam don't buy it!

9 March 2026
Unprompted review

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