Good price and clarity on fuel policy. Only let down was office hours stated did not clarify if our midnight 00:00 collection would be possible and how if the office in the terminal is closed?
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I wanted to add another driver, but I couldn't find a way to do this and was then told i couldn't make amends after i'd paid. I've now realised i can add a driver at the counter, but it would have bee... See more
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Easy to use Used the service several times before and had no issues except with ok mobility in the past who try hard selling of extra insurance
Company replied
Only problem I have is I booked a child seat because it didn’t charge me , but now I realise I will be charged when I collect the car , and I can’t cancel the seat
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Company details
About DoYouSpain.com
Written by the company
En DoYouSpain llevamos más de 20 años ayudando a viajeros de todo el mundo a encontrar el mejor alquiler de coche en España de forma sencilla y al precio más bajo. Nuestro comparador reúne en un solo lugar las ofertas de las principales compañías del país para que puedas reservar con total tranquilidad y sin perder el tiempo. Trabajamos con proveedores de confianza y actualizamos nuestras tarifas constantemente para que siempre encuentres la mejor relación calidad‑precio. Miles de usuarios ya han elegido DoYouSpain para moverse por España con libertad, comodidad y sin complicaciones.
La mejor opción para alquilar coche en España
Ofrecemos una comparación rápida y precisa de cientos de ofertas en cuestión de segundos, lo que te permite encontrar el vehículo perfecto para cada necesidad, ya sea un coche compacto, familiar, automático, un SUV o muchas otras opciones, como motos o furgonetas. Además, nuestras tarifas son siempre claras y económicas. Conectamos a nuestros clientes con miles de proveedores con oficinas en toda España, garantizando una cobertura nacional total: desde aeropuertos como Madrid, Barcelona, Málaga o Palma de Mallorca hasta destinos de costa, islas y ciudades del interior, podrás recoger tu coche donde más te convenga. Todo ello con atención disponible en más de 13 idiomas y una red de más de 500 puntos de recogida repartidos por toda España, para ofrecerte la máxima comodidad estés donde estés.Lowest Prices - 5⭐ Service
Written by the company
- 📅 Free Cancellations
- Free Cancellation Offers giving you total flexibility. Free modifications on most bookings.
- ⛽ Full/Full Fuel Policy
- Choose the fuel policy you prefer. Collect full and return full so you only pay for the fuel you use.
- ✈ On-Airport
- Car hire companies at the airport to make collection of your car quicker and easier.
- 🎛 Unlimited Mileage
- Unlimited mileage offers for greater freedom.
DoYouSpain.com
5⭐ Customer Service
👥 Friendly staff who speak your language.
🏃🏽 We look after you all the way - from before you book to after you've returned the car.
👍🏽7.5 Million Customers
Contact info
4.0
Great
114K reviews
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Do not use this company
Do not use this company !
They stipulate that you have to have an embossed credit card when you pick up your car hire with Goldcar in Spain.
This is not possible - I have 4/5 credit cards and NONE are embossed!
My only card I have that is embossed is my debit card but I have had to contact my bank to send me a new card with my FULL name rather than my initials. I will wait and see if I get any extra charges because I will be using my debit card 🤦🏼♀️
Please be aware of the above and avoid this company, I get the full name (in theory) but embossed!? What a joke.
I have hired Cars in Spain for a number of years and this is the first time I have had this issue, also I cannot cancel the booking because it is non refundable (my choice) because I obvs got it cheaper BUT I was unaware about this embossed issue until now 3 weeks before travelling, it was something I had missed in the small print of the t&c’s.
Stay clear imo.
Never again. 😤
Ps the reply from do you Spain is rubbish.
Goldcar confirmed it is do you Spain that are enforcing the embossed card which I have confirmation in an email.
18 May 2026
Unprompted review
Reply from DoYouSpain.com
Hello,
The payment method requirements, including card type and name format, are detailed in the booking voucher and accepted during the reservation process, as each car rental company sets its own criteria for vehicle pickup. We want your trip to go smoothly, so reviewing the collection information in your voucher will help ensure everything is ready at the desk.
Best regards,
Pablo
Ease of use and good explanation…
Ease of use and good explanation details. Excellent price and service. Booking process was easy.
19 May 2026
Reply from DoYouSpain.com
Thank you for your review!
Very easy booking
Very easy booking , I’ve used them before so am confident booking with them . Very friendly staff , cars clean and tidy . Girona Airport is not too busy so never wait long
19 May 2026
Reply from DoYouSpain.com
Thank you for your feedback and for trusting us. We're glad to know your experience was positive.
They neglected to cancel my booking when requested
I got so fed up - OK traumatized - with the car rental industry that I decided to buy a car. The Friday morning I bought my car I submitted a cancellation to DoYouSpain as is required. The message said they needed to review and get back to me. Yesterday - Monday - I got confirmation of my rental, not my cancellation. Luckily I was a few hours short of the 24 hour window allowed to cancel so I was able to by contacting customer service. No explanation of why they didn’t cancel at my first request but I guarantee that if I had missed the cancellation window they would have charged me the full fee. They are all the same. The care about one thing and that’s money - not the customer’s experience.
And the reply below is a classic case of a rental booking company taking NO RESPONSIBILITY for a system error. Notice cancellation should not have taken three days. Notice of cancellation should not have taken me following up on an ensuring that my booking was canceled a second time. And I guarantee that if I hadn’t followed up, and my booking wasn’t canceled upon my second request, I would’ve been charged - in full - for my original booking. Unnecessary effort on the customers part, zero responsibility, acknowledgement or apology on the companies part. Classic!
19 May 2026
Reply from DoYouSpain.com
Hello,
Cancellations are processed based on the timing shown in the details of your booking, and confirmation messages can sometimes overlap while requests are being reviewed, which is why your final change was still applied within the allowed window. Our goal is always a smooth and transparent experience, with all steps clearly outlined in the voucher accepted during booking.
Kind regards,
Claudia
They will not refund as they say up…
They will not refund as they say up until rental time.
Suppliers highly inflated insurance costs rental was then 4x original price.
I cancelled before rental time and they refused to refund.
17 May 2026
Unprompted review
Reply from DoYouSpain.com
Hello,
We want your booking experience to be clear and fair; all cancellation timelines and charges are detailed in the details of your booking and accepted before confirmation. Prices at the desk may differ if optional extras such as the excess supplement or upgrades are chosen with the car rental company, as these are separate from the reservation. Please contact help@doyouspain.com so we can review your case and guide you with the relevant documentation.
Kind regards,
Pablo
Reply from DoYouSpain.com
We really appreciate your positive feedback.
I use DYS now for more than 15 years…
I use DYS now for more than 15 years and they've never let me down...not on price not on service
19 May 2026
Reply from DoYouSpain.com
We really appreciate your positive feedback.
Reply from DoYouSpain.com
We really appreciate your positive feedback.
Very easy to navigate the website with…
Very easy to navigate the website with all the information needed to book.
19 May 2026
Reply from DoYouSpain.com
We really appreciate your positive feedback.
Reply from DoYouSpain.com
We really appreciate your positive feedback.
Reply from DoYouSpain.com
Thank you for your review!
I have been using do you spain for many…
I have been using do you spain for many years , would not book a hire car any other way . Booking is straight forward and an easy process. Also get the best prices .
19 May 2026
Reply from DoYouSpain.com
Thank you for your feedback and for trusting us. We're glad to know your experience was positive.
Booking procedure straightforward and…
Booking procedure straightforward and made easy. The icing on the cake - great price!
18 May 2026
Reply from DoYouSpain.com
Thank you for your review!
Reply from DoYouSpain.com
Thank you for your review!
This company is well reliable
This company is well reliable, and got the best prices. Be aware of better offer at the pick up.
23 June 2025
Reply from DoYouSpain.com
Thank you for your review!
Keep things simple.
You're better off with clear directly ordering with the rental company without mediation. Use the site though to find the cars and rates you are looking for. Now I paid extra for an unnecessary and limited insurance (read the exclusions and conditions) while the rental company gave us NOT their own car but a fully insured leased car. Minimize these chain constructions that only will bind us with confusion and obscurity.
16 May 2026
Unprompted review
Reply from DoYouSpain.com
Hello,
Our goal is your complete satisfaction, and we always aim for full clarity so you can choose the option that best fits your trip. The excess supplement offered during booking is independent from what the car rental company may offer at pickup, and all details of your booking, including coverage and exclusions, are clearly outlined in your voucher before confirmation. Please contact us at help@doyouspain.com so we can review your case and assist you further.
Best regards,
Claudia
No information about deposit requirement
There was no information on the site at booking moment that a consistent deposit is required. We find out about the 1.700 eur deposit requirement AFTER we made the reservation payment. Even thought I booked a fully coverage indurance, the deposit was still requied and this ingormation was made available only after payment. This is miscellanious commercial practice. It is an information that would definitly change the consumer decision about car renting.
18 May 2026
Reply from DoYouSpain.com
Hello,
The deposit you mention is set by the car rental company and is detailed in the booking voucher, along with how the excess supplement works and what it covers. Our goal is your complete satisfaction, so if you’d like us to review your case in detail and clarify everything step by step, please contact us at help@doyouspain.com.
Kind regards,
Claudia
Easy website site and helpful guides
18 May 2026
Reply from DoYouSpain.com
We really appreciate your positive feedback.
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