5 stars amazing service
26 April 2022
Unprompted review
Reply from Dovetrailmobility
Thanks Marilyn - it was a pleasure to help. We hope you enjoy your new purchase :) Alistair
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Company details
Written by the company
At Dovetrail Care Mobility, we provide a wide range of products and services to enhance your independence and to help you enjoy your home for many years to come. We have over a decade of experience within the mobility scooter industry, and we are proud to partner with industry leading experts such as Acorn Stairlifts, Mark Bates Insurance and many others who, when brought together form the Dovetrail Care Club – your one stop shop for all your mobility & home comfort needs. From Mobility Scooters to Power Chairs, Stairlifts, Insurance, Mobility Aids, Personal Electric Vehicles, Accessories and more, The Dovetrail Care Club will have a lasting positive impact on your quality of life. Whether you are going to the shops, visiting family and friends, going abroad or you simply need to get around or relax at home, our products and services will ensure you are able to do so in comfort and style.
Contact info
Very helpful
Very helpful. Very convenient to have the scooter delivered.
14 April 2022
Unprompted review
Excellent service delivered shown how…
Excellent service delivered shown how it all works
Absolutely over moon with this company
13 April 2022
Unprompted review
Fantastic experience with Dovetail…
Fantastic experience with Dovetail Mobility.
Their customer service is 2nd to none.
My dad ordered his scooter online and it was delivered within a couple of days. Unfortunately after a few days, we realised it was a bit too much for him and so enquired about a replacement or refund. Both were offered without any quibble.
Asked Ted if he could source something more suitable... it sourced and delivered within a week and that down to me delaying delivery. Must add, that we live at the other end of the country as well.
Could not recommend highly enough.
12 April 2022
Unprompted review
I bought an E-Scooter from these guys…
I bought an E-Scooter from these guys and couldn’t be happier. Ali was very friendly, helpful and accommodating. 5 stars without a doubt.
12 November 2021
Unprompted review
Really helpful team
Called for some advice and their team was really helpful. My Grans scooter arrived within a few days. Great service!
28 October 2021
Unprompted review
Reply from Dovetrailmobility
Thanks for the great feedback. Always happy to help.
Great service and super products
Great service and super products.
Really like the people
27 October 2021
Unprompted review
Reply from Dovetrailmobility
Thanks for the great feedback Richard.
Update hopefully will be fixed/// Trust pilots box in the way.
I had not seen everything I wanted to but had to review on here because the review box was in the way and wouldn't close. Very annoying. But as for the mobility scooters they looked OK.
Update
Received a response, thank you for your quick response and looking into how it could be resolved.
26 October 2021
Unprompted review
Reply from Dovetrailmobility
Dear Louise
Thank you for your feedback. As a family run business, reviews mean a lot to us and we always strive to deliver the best experience possible. We have taken your feedback on board and we will make some changes to our website in the coming days. It would be hugely appreciated if you would give us your option on the changes once they have been made. Kind Regards Alistair
A happy customer
An excellent service which arrived promptly. Competively priced batteries and my father is happily scootering once more. Thank you.
16 October 2021
Reply from Dovetrailmobility
Thank you kindly Anna. Your review is very much appreciated.
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