Dogs are clearly well looked after. Kennels were always clean and I loved that you can just turn up anytime during opening hours. Staff were lovely too and really knowledgeable about breeds.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We were made to feel very welcome;we weren't rushed and were encouraged to wander round to meet all the puppies
Big shout out to Eric..the owner...and the staff especially Sarah...fantastic experience from start to finish...its not just about buying a dog ..its everything else that's included... for example..t... See more
Company replied
We bought our Suzie girl from Douglas hall, they were incredible. They advised us to have a full health check within 48hrs to put our minds at rest, all of which came back amazing. Suzie is the best p... See more
Company replied
Company details
Contact info
Douglas Hall Cottage, Spenbrook Road, BB12 9JG, Burnley, United Kingdom
- 07779 956076
- douglashallkennels@hotmail.co.uk
- douglashallkennels.co.uk
4.0
Great
637 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Welcoming
We were made to feel very welcome;we weren't rushed and were encouraged to wander round to meet all the puppies
2 January 2026
Unprompted review
Amazing place and very welcoming would…
Amazing place and very welcoming would recommend to anyone!
5 January 2026
Unprompted review
Returning customer
We purchased a female Cockerpoo from Douglas Hall approximately 9 years ago and when we unfortunately lost her last year, there was only one place which we considered for our next furry family member, a beautiful Cavapoochon Mabel. The staff were all the same as all those years ago and their ‘no pressure, asking anything’ attitude was once again greatly appreciated. The dogs are well kept in warm, clean surroundings with regular vet visits. More than happy to recommend these kennels
31 December 2025
Unprompted review
Let’s see the farms…
Although the staff were very friendly and informative, I just couldn’t get a dog from here. After visiting with the children we told some friends who encouraged us to watch a channel 4 documentary (Kyle Thomas). I am now relieved we didn’t walk away with a pup. I could not fund an organisation like this. They seem to use licences (which are important) to justify what’s going on.
The obvious question that begs to be answered is “why Northern Ireland?”
And why no photos of your facility over there if it’s “state of the art”
If there’s nothing wrong or upsetting about where these dogs come from, let’s see an accurate account. A video of the living situation for all the mums. This would put a lot of us at ease and silence the doubters.
Hopefully these questions will be answered truthfully and not deflected with the “we are fully licensed” rhetoric.
I recommend anyone serious about buying a puppy to visit the Cockapoo Club of Great Britain’s Approved Breeders page. They list all CCGB inspected and approved breeders.
10 January 2026
Unprompted review
Reply from Douglas Hall Kennels
Thank you for taking the time to share your thoughts and for acknowledging that our staff were friendly and informative during your visit.
Both of our facilities — in England and Northern Ireland — are fully licensed and regulated by the relevant local authorities, operating under DEFRA-aligned animal welfare legislation. These licences apply not only to puppies, but to all breeding dogs, accommodation, enrichment, veterinary oversight, staffing ratios, record-keeping, and inspection regimes. Our licences are renewed following physical inspections, not based on images, videos, or marketing material.
Northern Ireland operates under its own animal welfare legislation, which is equivalent in welfare standards and is routinely used by many UK breeders due to differences in administrative structure — not differences in welfare expectations. This is well understood within the regulated breeding sector.
Edited television programmes and social-media commentary — including the Channel 4 documentary referenced — are not evidence, are not produced by regulatory bodies, and do not form part of any licensing, enforcement, or inspection process. Our facilities are assessed by qualified inspectors and veterinary professionals with statutory authority, not by media outlets or influencers.
With regard to imagery, licensing authorities do not require breeders to publicly publish footage of breeding facilities, nor would doing so accurately reflect daily operations, inspection standards, or animal welfare compliance. Welfare is judged through in-person inspections, documentation, veterinary records, and compliance audits, all of which we meet and exceed.
We fully support prospective owners researching responsibly and welcome comparison with any licensed breeder — including those listed by organisations such as the Cockapoo Club of Great Britain. However, it is important to note that club affiliation is not a legal or welfare requirement, and many fully compliant, high-welfare breeders choose not to participate in private club schemes.
We are proud of our standards, our transparency with regulators, and the thousands of families who continue to recommend us based on their direct experience — not edited media narratives.
We wish you the very best in finding the right puppy for your family.
We recently got our second dog from…
We recently got our second dog from Douglas Hall Kennels. We love this place, the staff are always helpful and polite. Our first dog has been great and we wanted to get him a friend so we had to go back to Douglas Hall Kennels. Thank you ⭐️⭐️⭐️⭐️⭐️
29 November 2025
Unprompted review
Invitation Accepted....or Not As The Case May Be!!!
Further to your somewhat belated (due no doubt to your trying to have it removed from Trustpilot)response to my recent comment.
I would wholeheartedly like to take up the invitation of viewing your licenced breeding facilities to clear up any preconceived misconceptions potential puppy purchasers may have.
Should I contact your Clabby Road premises directly for this,or make the appointment through yourselves?
Transparency of your breeding operation via first-hand evidence will, I'm sure help with people's negative concerns over your reputation.
******
The invitation it seems has been revoked...no surprise there then!!!!!
2 December 2025
Unprompted review
Reply from Douglas Hall Kennels
Hi Simon,
Thank you for your message.
Firstly, we do not hold any power to remove reviews from Trustpilot. Reviews are moderated solely by Trustpilot’s own policies and rules. If a review is flagged, it is because Trustpilot’s system requires additional information or verification — not because we can choose to remove it. We understand how this may be misunderstood, but it is simply not something we control.
Regarding your request to visit our facilities:
Just as nursery standards, food hygiene, or school safeguarding policies are not decided by members of the public with no training, the same applies in animal welfare. People without qualifications or professional experience cannot determine welfare standards. These standards are set, audited and enforced by councils, veterinary professionals and DEFRA-regulated authorities to ensure the wellbeing of animals.
Kind regards,
Douglas Hall Kennels Ltd
Puppy farm - avoid!
Please do your research and run a Google search before getting a puppy from here - it's a puppy mill and they are supplied by Hamilton Farm in Northern Ireland.
22 November 2025
Unprompted review
Reply from Douglas Hall Kennels
Thank you for sharing your concerns.
We would like to clarify that Douglas Hall Kennels is a fully licensed UK breeder, inspected under DEFRA and local authority welfare regulations. All puppies are bred by us, not sourced from third parties.
Our Northern Ireland kennels are purpose-built, centrally heated, and operated exclusively by us, inspected under DAERA licensing.
Every puppy leaves us vet-checked, vaccinated, microchipped, wormed and flea-treated, with full paperwork and a signed sales contract advising an independent vet check within 48 hours.
We appreciate that online claims can be worrying, and we encourage customers to visit us in person, review our licences, and speak to our team directly so they can see our standards first-hand.
Clover
We recently bought our puppy from Douglas Hall Kennels and couldn’t be happier. Our little Clover has settled in so well and has been an absolute joy. She was 10 weeks old when we brought her home and is now 4.5 months—healthy, happy, and thriving.
I’ve already been asked where we got her, and I’m always happy to recommend Douglas Hall Kennels. They’ve been amazing from the start and are always just a phone call away whenever we need advice. Their support has made the whole experience so reassuring.
Can’t thank you enough for our wonderful Clover!
21 September 2025
Unprompted review
Reply from Douglas Hall Kennels
Thank you so much Emma, for your lovely review and for sharing Clover’s pupdate 😊
We’re absolutely delighted to hear she has settled in so well and is thriving — that’s exactly what we hope for every puppy and family.
It means a great deal to us that you felt supported throughout the process and that you would recommend us to others. We are always here if you ever need advice or guidance as Clover grows.
Wishing you many happy years of adventures together 💛🐾
Douglas Hall Kennels were wonderful…
Douglas Hall Kennels were wonderful from start to finish. They clearly care for their pups and their welfare and that shows in the temperament of the pups. We have one and so do our friends and both are beautifully adjusted boys.
They said repeatedly they'd rather take a dog back than see it in rescue and I think that shows their care and lifelong commitment to their pups.
They were willing to hold our pup an extra few days whilst we waited for some money to come in and were generally really friendly, really flexible and really very good all round.
Wholly recommend, my best dog buying experience by far.
27 September 2025
Unprompted review
Reply from Douglas Hall Kennels
Thank you so much Ezra for such a thoughtful review. We’re delighted to hear that both your pup and your friends’ pup have settled in so beautifully — temperament and welfare are at the heart of everything we do, so your feedback truly means a lot.
We always say that our commitment doesn’t end at the point of sale, and we would much rather take a puppy back than ever see them in rescue. Knowing that this resonated with you is incredibly reassuring.
It was a pleasure to look after your pup those extra days, and we’re glad we could make the process smooth and stress-free. Thank you again for your kind words and recommendation — we wish you many happy years ahead with your boy 🐾💛
Watch Channel 4 documentary ‘I exposed the UK’s biggest puppy farm’
I urge anyone who is considering purchasing a puppy from here to please watch the Channel 4 Documentary ‘I exposed the UK’s biggest puppy farm’.
The puppies for sale at this facility are not bred where they are sold. They are actually bred in Northern Ireland, at a facility with over 900 dogs in disgraceful conditions.
Please also note these puppies are separated from their mothers to then be transported all the way from Northern Ireland to this business in Burnley. Under UK law, it is a legal requirement to show puppies with their biological mother at the place where they were bred and raised. This kennels will be unable to adher to this law, so I beg anyone visiting to ask to be shown the mother.
It’s essential to see the puppies parents, or at least mother, to ensure the dog is healthy and will not have any future healthy conditions. Furthermore, puppies need to be with their mothers to learn essential social and behavioural skills.
I’m a huge animal lover and have a dog myself (I saw both parents and the place where the puppy was born) which is why I felt obliged to leave this review after seeing the documentary.
Please like I say, watch this documentary before buying a dog from here, also research the Hamilton farm in Northern Ireland (has now changed its name to the UK Dog Breeding Academy) which is where these puppies are actually bred.
Purchasing a dog is a huge commitment and a massive purchase so ensuring you have as much information as possible about the dog and it’s parents is essential, especially to avoid future heartbreak if the puppy did have any hidden health conditions.
20 November 2025
Unprompted review
Reply from Douglas Hall Kennels
Thank you Alisha for taking the time to share your concerns. We understand that online documentaries and social media posts can be worrying, so we would like to clarify some important facts regarding how Douglas Hall Kennels operates.
Douglas Hall Kennels Ltd is a fully licensed UK breeder, inspected regularly under both DEFRA and local authority welfare regulations. We breed our own puppies and do not source puppies from third-party breeders or suppliers.
We operate two licensed breeding establishments:
• Our Lancashire facility
• Our purpose-built kennels in Northern Ireland
Our Northern Ireland kennels were constructed exclusively for Douglas Hall Kennels, are centrally heated, and are inspected under DAERA (Northern Ireland) licensing standards.
They have never been licensed for use by any external breeder, including those referenced.
All puppies leaving our care are:
• Vet-checked
• Microchipped
• Vaccinated with UK-approved protocols
• Wormed & flea-treated
• Sold with full veterinary and microchip documentation
We do not rehome any puppy under 8 weeks of age, and puppies remain with their mother until the legally required point of social development.
This is monitored by qualified veterinary professionals and licensing officers.
Regarding the Channel 4 documentary:
The programme contains selective footage and third-party environments.
We are not connected in any way to unlicensed or welfare-concern facilities depicted.
The conditions shown are not representative of our kennels, which are inspected, regulated and open for visits.
We always encourage customers to:
• Visit our kennels in person
• Review our licences and veterinary paperwork
• Speak openly with our team about any concerns
We believe decisions about bringing a puppy into your family should be based on first-hand visits, factual licensing evidence and veterinary documentation, rather than online speculation or edited media content.
If you would like to see our facilities, speak directly with our team, or view our licences, we would be more than happy to arrange this.
— Douglas Hall Kennels Team 🐾
Importing puppies from puppy farms in…
Importing puppies from puppy farms in Northern Ireland. Ethically wrong and puppies health and wellbeing are being compromised - do not support industrial puppy farms and breeders
20 November 2025
Unprompted review
Reply from Douglas Hall Kennels
Thank you for sharing your concerns. We take welfare very seriously, so we would like to clarify how our business operates.
Douglas Hall Kennels is a fully licensed UK breeder, inspected under DEFRA and local authority regulations in England, and under DAERA licensing in Northern Ireland.
We do not import puppies from third parties. All puppies sold by us are bred by us, either at our Lancashire facility or at our purpose-built Northern Ireland kennels.
Our Northern Ireland kennels were constructed exclusively for Douglas Hall Kennels and:
• Are centrally heated and purpose designed for welfare
• Operate only under our licence
• Are regularly inspected to UK standards
• Are never used by outside breeders
Puppies remain with their mothers for the legally required time period and are cared for under veterinary supervision.
Every puppy leaves us:
• Vet health-checked
• Vaccinated
• Microchipped
• Wormed and flea-treated
• With full documentation and a signed sales contract advising an independent vet check within 48 hours of collection
We appreciate that online discussions can be emotive, but we encourage anyone considering a puppy to visit us in person, review our licences, and speak with our team so they can make an informed decision based on first-hand evidence, not speculation.
— Douglas Hall Kennels Team 🐾
Watch channel 4 documentary on puppy…
Watch channel 4 documentary on puppy farms!
Also unable to leave a review on Google as this has been restricted. They SHOULD NOT have a 4* rating.
19 November 2025
Unprompted review
Reply from Douglas Hall Kennels
Thank you for sharing your concerns. We understand that online documentaries can be worrying, so we would like to clarify some key facts.
Douglas Hall Kennels is a fully licensed UK breeder, operating under DEFRA and local authority welfare regulations in England, and DAERA licensing in Northern Ireland.
We breed our own puppies — we do not buy from third-party suppliers or unlicensed breeders.
The Channel 4 documentary refers to separate facilities and selective footage that does not represent our licensed kennels or our welfare standards.
We are not connected to any unregulated or welfare-concern establishments featured in that programme.
Regarding Google reviews:
We do not have the ability to block, edit, approve or restrict Google reviews.
Review visibility is handled solely by Google’s automated moderation system, which can filter reviews for reasons such as links, account activity, formatting or certain language triggers.
Many customers have left reviews publicly, and we encourage feedback across multiple platforms.
We always welcome anyone considering a puppy to visit us in person, review our licences, meet our team, and make decisions based on first-hand experience and facts, rather than online speculation.
— Douglas Hall Kennels Team 🐾
Avoid this puppy farm…
Re-Homed my dog from someone who purchased her from here.. been exposed as a puppy farm.. AND IT ALL MAKES SENSE!! She is scared and traumatised by everything, we got her at 2 years old and her back legs were done! Ones already had to have corrective surgery to fix the issue, but she will have problems for the rest of her life! And she’s only 4 now! I’m fuming!!
Luckily we will give her an amazing life, and try and subdue the pain she will be in, no dog should be born to just be stock, there is also clearly a lack of care for bad breeding habits! As long as they can make their money!
CLOSE THEM DOWN!!!
Can reply all you want, we’ve dna tested our dog too and she’s 3 breeds not the 2 you “advertised” her at. Absolutely shameless.
19 November 2025
Unprompted review
Reply from Douglas Hall Kennels
We strongly refute the claims made in this review and do not consider it a credible or accurate reflection of our business, for the following reasons:
• No record of contact – At no point were we contacted by the original purchaser, or by the reviewer, regarding any health, mobility, or welfare concerns. All new owners are clearly advised to contact us immediately should any issue arise. We have no record of a puppy from us presenting with “back leg issues” or requiring corrective surgery.
• Puppy was not returned to us – We are extremely clear with all owners that if, for any reason, they can no longer keep one of our dogs, the puppy must be returned to us. We never want to see our dogs rehomed, sold on, or placed into rescue environments. The fact this dog was rehomed elsewhere without our knowledge is a significant red flag.
• Unknown living conditions – As the breeder, we cannot be held responsible for how a dog may have been treated, exercised, injured, or managed in a previous home over a period of years. Without being informed or given the opportunity to assess the dog ourselves, it is impossible to attribute later-life issues to us.
• Health & breeding standards – All our puppies are vet health checked, vaccinated, microchipped, and sold with full documentation. We do not breed from parents known to have hereditary conditions and we stand by our dogs for life.
• Misleading and defamatory language – The term “puppy farm” is both inaccurate and defamatory. Douglas Hall Kennels is a fully licensed, council-inspected breeder, operating transparently and in compliance with DEFRA and local authority regulations.
• DNA testing claims – We cannot verify or comment on private DNA tests carried out years later, particularly where lineage, rehoming history, and environmental factors are unknown.
We have successfully placed thousands of healthy, happy puppies into loving homes, supported by extensive positive reviews, repeat customers, and ongoing relationships with our puppy families.
We remain committed to animal welfare, transparency, and lifelong responsibility for dogs bred by us — which is precisely why situations like this should always be brought directly back to us.
Douglas Hall Kennels Ltd
Fully Licensed & Council Regulated
Big shout out to Eric..the owner...and…
Big shout out to Eric..the owner...and the staff especially Sarah...fantastic experience from start to finish...its not just about buying a dog ..its everything else that's included... for example..the advice ...the aftercare etc ....they genuinely care ...I would certainly recommend douglass hall kennels....thanks guys
Paul Dean
17 November 2025
Unprompted review
Reply from Douglas Hall Kennels
Thank you so much, Paul, for your kind words and recommendation 🙏
We’re delighted to hear you had such a positive experience, and we’ll be sure to pass your message on to Eric and Sarah — they will really appreciate it.
We always aim to make the journey more than just choosing a puppy, and it’s wonderful to know the advice, support and aftercare have made a difference.
Your feedback means a great deal to our whole team.
Wishing you many happy years with your new companion 🐾💛
— Douglas Hall Kennels Team
Please don’t buy from this place
Please don’t buy from this place. Our rescued beagle came from the northern Irish largest puppy farm in the UK where the dogs for Douglas Hall are bred. My 4.5 year old beagle is terrified of people, clearly been abused, covered in scars. Scared of everything and is clearly over bred. If you buy from these people you’re buying from people who really don’t care about dogs. They care about money. Take a look at the YouTube documentary about it. It’s disgraceful. My poor rescue stayed in a kennel her whole life, bred and bred until she was no use, and given up for rehoming. Please don’t fund these horrible places.
11 September 2025
Unprompted review
Reply from Douglas Hall Kennels
Thank you for sharing your story. We are genuinely sorry to hear what your rescued Beagle has been through — no dog should ever experience fear or trauma, and we are glad she has now found a home where she is loved and cared for. We understand how distressing her condition must be for you to witness.
However, it is important to clarify that your dog was not purchased from Douglas Hall Kennels and did not leave our care. We therefore cannot verify her background, treatment, medical history, or environment prior to rehoming.
Douglas Hall Kennels is a fully licensed UK breeder, inspected under DEFRA and local authority welfare regulations in England, and DAERA licensing in Northern Ireland.
We do not import or buy puppies from third-party suppliers or unlicensed breeders. We only sell puppies that are bred by us at our licensed facilities.
Our Northern Ireland kennels are:
• Purpose-built and centrally heated
• Operated exclusively by us
• Regularly inspected under UK legislation
• Never used by external breeders or organisations referenced online
All puppies leaving our care are:
• Vet health-checked
• Vaccinated
• Microchipped
• Wormed and flea-treated
• Provided with veterinary documentation
• Sold with a signed sales contract advising an independent vet check within 48 hours
The Channel 4 / YouTube documentary you refer to contains selective footage and third-party environments that do not represent our kennels.
We are not connected to unregulated or welfare-concern facilities featured in media content.
It is very common for online content to conflate multiple breeders, rescues and farms with no factual link.
If someone ever has concerns about a puppy they have purchased directly from us, we always encourage them to contact us immediately so we can support them.
We welcome visits to our kennels, inspections of our licences, and open conversations with our team and vets.
We hope your Beagle continues to recover and feel safe in her new home, and thank you again for giving her a second chance.
— Douglas Hall Kennels Team 🐾
No point me saying anything the awful…
No point me saying anything, the awful awful people should not be in business, im not intrested in there copy and paste response either, i personally know 3 seperate customers that have lost a puppy bought from here, myself being one of them just watch the documentry that was released today and make your own mind up, its on channel 4 youtube channel, called puppy farm exposed
17 November 2025
Unprompted review
Reply from Douglas Hall Kennels
Hi Laurs,
Thank you for your message. I genuinely am not sure how anyone believes we “copy and paste” responses — every reply we send is written personally to the individual customer and their specific situation.
Dogs, just like humans, are living creatures. As much as we all wish it weren’t the case, puppies and dogs can occasionally fall ill in the same way children and adults do. Even with the highest standards of care, no breeder — or family home — can ever guarantee that a living animal will never develop a health issue.
As a licensed and regulated breeder, we follow all rules and welfare requirements set out by DEFRA and our local authority. This is why we are able to trade legally and transparently.
We also do not knowingly breed from any parents with hereditary or PRA-related issues, and we carry out the required health checks before breeding.
Most importantly, we stand by our puppies for life. At handover, we explain our full aftercare, including the fact that if a hereditary issue is ever confirmed by a qualified vet, we offer a full refund. Very few breeders offer this level of aftercare or accountability.
We obviously never want a single puppy or dog to experience any issue — our animals mean everything to us — but we also have to be honest that all living creatures, including humans, can sadly become unwell at times through no one’s fault.
I’m truly sorry for your loss, and for anyone who has gone through something so heartbreaking. But we can only continue doing what we have always done: operate legally, responsibly, transparently, and support every family to the best of our ability.
Kind regards,
Douglas Hall Kennels Team
We visited this breeders and sadly and…
We visited this breeders and sadly and concerning we did not find reviews of what people had said was certainly not our experience...the approach to the buildings where puppies were housed was very run down dirty and shabby .. on entering the various rooms puppies kept in were untidy with puppies bedding was scraps of torn white paper which was getting trodden all over the place.. some if the younger puppies were huddled together with no energy and appeared scared when trying to approach them .. we asked where they were bred and we were told from Northern Ireland .. so obviously that is a long journey for such young puppies. Some of the puppy pens had a very unpleasant smell .. no staff came to us to talk to us and welcome us etc .. we came away without a puppy feeling very upset that this establishment is not hood enough and feel very concerned about the set up ...as as we say so surprised that they have got such good reviews ...
12 November 2025
Unprompted review
Reply from Douglas Hall Kennels
Hi Gail,
Thank you for taking the time to leave your feedback. We are genuinely sorry to hear that your visit did not reflect the experience we are known for, as you can see from many customers whom have taken time to leave their feedback.
To help us fully understand your concerns, could you please let us know what day and approximate time you visited, and whether you checked in at reception, as requested on the large signage at the entrance? All visitors are asked to report to reception so that a member of staff can guide you through, answer any questions, and ensure everything is explained clearly.
Regarding your comments:
• Bedding paper – All puppies are provided with veterinary-approved bedding paper in line with our local authority licence requirements. This is refreshed throughout the day, but depending on the time of your visit, some paper may naturally be on the floor, particularly towards the end of the day.
• Underfloor heating & privacy areas – Every puppy pen has underfloor heating and a privacy screen, giving them a warm and secure space to sleep. Puppies will often be found huddled together resting, which is completely normal behaviour at certain times of the day.
• Staff presence – We are sorry nobody greeted you. There are always staff working around the premises, but if you did not check in at reception, it’s likely we were unaware that you had arrived.
• As stated on our website, we breed all of our puppies within the United Kingdom Northern Ireland, under full licence. Our transporter is DEFRA approved, and our processes are inspected by the professionals who issue our own licence. All puppies are vet health checked and then monitored by ourselves closely throughout the day to ensure their ongoing welfare.
We take all feedback seriously, but without knowing the specific day and time of your visit, it’s difficult for us to investigate this fully. If you are able to provide this information, we would be more than happy to look into it.
Thank you again for your comments.
Kind regards,
Douglas Hall Kennels
my little maddie Cavapoo
Got my little maddie Cavapoo from here! She is amazing, had her health checked within 48hr she was perfect and update.
She’s an amazing addition to our family.
The experience was very easy and friendly. Would recommend as I already have done to a few people.
10 September 2025
Unprompted review
Reply from Douglas Hall Kennels
Thank you so much for your gorgeous feedback! 🐶💗
We’re absolutely thrilled to hear that little Maddie is doing so well and that her health check was perfect — that’s always wonderful to hear.
It means the world to us that she’s become such a special part of your family, and we really appreciate you recommending us to others.
We put a lot of love and care into our puppies, so messages like yours truly make our day. 🥰
Please keep us updated with pupdates anytime — we love seeing how they grow!
Many thanks again,
All the team at Douglas Hall Kennels 🐾✨
Best place to go and buy a dog from
We was mad to feel part of the family when we got there we was let take our dog round all the pens to see the puppies when we got to the cocapoos I took one out my dog dident like it and she dident like my dog so I put her back i got another one out and he was playing with my dog the gentleman asked if I would like to take him to the office so we did the dogs bonded and we had him
I would highly recommend this place for dogs i will go back even my vet commented on his breed
5 September 2025
Unprompted review
Reply from Douglas Hall Kennels
Thank you so much June for your lovely review! 🐾
We’re delighted to hear that you felt welcomed and part of the family during your visit — that’s exactly the experience we want every customer (and their dogs!) to have.
It’s wonderful to know that your dog was able to meet the puppies and find the perfect little companion to bond with. Hearing that your vet has also commented positively on his breed quality really means a lot to us.
We truly appreciate your recommendation and would be more than happy to welcome you back anytime.
Give your new pup a big cuddle from all of us here!
We bought our Suzie girl from Douglas…
We bought our Suzie girl from Douglas hall, they were incredible. They advised us to have a full health check within 48hrs to put our minds at rest, all of which came back amazing. Suzie is the best pup, she’s happy and healthy and we apprechiate Douglas hall for giving us a follow up call to ensure she is settling in okay. Thankyou so much.
8 November 2025
Unprompted review
Reply from Douglas Hall Kennels
Thank you so much for your wonderful review Molly! 🐾
We’re thrilled to hear that Suzie settled in beautifully and that her 48-hour health check came back perfectly — it’s always reassuring for new owners to have that peace of mind.
It means a lot to us that you appreciated the follow-up call too. We genuinely care about every puppy that leaves here, and hearing that Suzie is happy, healthy and thriving absolutely makes our day.
Thank you again for your kind words — give Suzie a big cuddle from all of us! 💛
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