Double Drop Clothing Ltd Reviews 

67
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Super happy with my cross fade mtb jersey. Fit is spot on, design is unique, looks great and great price. Ordering and delivery considering Christmas and global pandemic was brilliant. Glad I 'found'... See more

Rated 5 out of 5 stars

Having Raced and Ridden with some of the Double Drop Riders, I decided to check out their clothing. A friend and I were after some light riding shorts and we found them in Double Drop's Crossf... See more

Rated 3 out of 5 stars

The design and quality of the product is great. Sizing is a touch small but true to size. I am 5'10" 207lbs and got an XL I actually would have given 4 stars but I ordered Nov 29th and the product di... See more

Rated 5 out of 5 stars

I ordered the Cross Fade MTB shorts and long sleeve top for my son. The quality of both is really good, and can't be faulted. I needed to return one of the items due to size, and an initial t... See more

Company replied

Company details

  1. Activewear Store

Information provided by various external sources

Mountain Bike and Adventure Sports clothing brand and manufacturer based in the United Kingdom.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

67 reviews

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No recent history of asking for reviews

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4.7

All reviews

(67)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

No response from Query via contact page.

I ordered the Cross Fade MTB shorts and long sleeve top for my son. The quality of both is really good, and can't be faulted.

I needed to return one of the items due to size, and an initial technical issue, using the contact form on the website. Once in direct contact with Direct Double Drop the customer service was excellent, and I received a refund in no time at all.

Niki

2 September 2021
Double Drop Clothing Ltd logo

Reply from Double Drop Clothing Ltd

Thanks Niki. We’ve got the contact form issue sorted now and glad you are happy with your order.

Rated 5 out of 5 stars

Good company

Order places without hassle, delivered quickly and good communication. Would order again but your range needs to expand, you seem like a young company so I wish you well and success for the future. Cheers

Thanks for the reply, I’ll keep a lookout on your site 👍

7 January 2021
Double Drop Clothing Ltd logo

Reply from Double Drop Clothing Ltd

Thanks for your feedback Simon.

We actually have a product range of over 300 items but sold out during our clearance sale.

We will hopefully be restocking in the next week or so.

Rated 2 out of 5 stars

Delivery very slow ang poor…

Delivery very slow ang poor communication.

1 January 2021
Double Drop Clothing Ltd logo

Reply from Double Drop Clothing Ltd

Wow Dennis what can I say. You ordered on Christmas day and since then we've had weekends and Bank Holidays. You then contacted us on New years eve saying you haven't recieved your order and we replied to you New years day which is a bank holiday.

So essentially you have waited 3 days for your order which is really quite unreasonable at the best of times but we are also in a global pandemic and it's Xmas so delviery companies are running behind on deliveries.

You say we have poor communication but you've contacted us on New Years even and then shortly after given us a bad review. Again very unreasoble.

We are a small company and we rely on customer reviews. Obviously if we were actually in the wrong then a bad review would be fair but this is very unreasonable.

Rated 5 out of 5 stars

Super happy with my cross fade mtb…

Super happy with my cross fade mtb jersey. Fit is spot on, design is unique, looks great and great price. Ordering and delivery considering Christmas and global pandemic was brilliant. Glad I 'found' this brand. Definitely recommend.

1 January 2021
Rated 3 out of 5 stars

Great Shirt Design

The design and quality of the product is great. Sizing is a touch small but true to size. I am 5'10" 207lbs and got an XL I actually would have given 4 stars but I ordered Nov 29th and the product didn't even ship for 3 weeks on Dec 19. It got here from the UK quick though once it shipped. Honestly i had forgot i ordered this until i received DHL shipping info If you have time to wait then it's worth it. If you need it quick you might want to look elsewhere

27 December 2020
Rated 5 out of 5 stars

Double Drop clothing Jersey

Excellent service and really fast delivery. Jersey is really well made and feels unbelievably lightweight and comfy and very stylish aswell. Can’t go wrong with it 🤘

17 September 2020
Unprompted review
Rated 5 out of 5 stars

Cross Fade Jersey - Womens

Hi, great site with great service. The long sleeve MTB top is a perfect fit and detail carefully thought out from the tapered sleeves to the handy pocket. 😁

14 August 2020
Unprompted review

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