D'or24k cosmetics Reviews 329

TrustScore 3.5 out of 5

3.3

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers expressed satisfaction with the products, noting pleasant scents and positive effects on their skin, such as improved brightness, smoothness, and a more youthful appearance. Some found the products effective and appreciated the results they achieved. However, some people were dissatisfied with the pricing, finding it excessively high and not reflective of the product's actual value. There were also concerns about product descriptions, sales methods, and products not matching the quality demonstrated during in-store presentations. A few customers reported receiving incorrect or expired items, and some felt pressured into making purchases.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the products for making... See more

Quality

Reviewers mention ambiguous feedback about quality. Some customers praise the products, noting their skin... See more

Price

Customers express significant dissatisfaction with pricing. Many reviewers discovered that items purchased... See more

Based on these reviews

Rated 5 out of 5 stars

Sonya was very upbeat today and gave me a fantastic facial, arm and neck massage with the best products. Thank you Sonya! Kathy V.

Rated 5 out of 5 stars

My lady friend had bought the whole package last year and all her friends have said how beautiful her skin is. That being said she just ran out a week ago. My valentine gift to her was a new purchase... See more


Company details

  1. Cosmetics Store
  2. Pharmacy

Written by the company

Innovative Skin Care Solutions for Today’s Women We specialize in and offer one of the most complete lines of guaranteed effective, luxury skin care products designed to help keep your skin looking healthy and youthful for many years to come. PLEASE READ BEFORE REVIEW Products purchased from a 3rd party store, mall, kiosk, spa or distributor salon must be returned to the same place you bought them, and all returns and exchanges are subject to individual store policy. Those stores are Individually owned & operated and not associated with D'OR24K COSMETICS LLC the Brand. We don't control or manage their sales ethics & merchant accounts. D'OR24K COSMETICS LLC Sells only online! So please before reviews check your receipt and find the right company you purchased from to review.


Contact info

3.3

Average

TrustScore 3.5 out of 5

329 reviews

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Replied to 53% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

How do you say about a difference can cares and this is really amazing

I've used a lot of different skin care Korean line below zero Dor"24K is the best skin care product I ever used at home I got three different sets in the whole collection peels foam scrub retinol toners caviar vitamin c as at every collection I spent thousands of dollars and like I said it's the best thing I've ever used if you don't use it consistently with the rest of the product it's not going to work right you can't use one or two things you got to use them all it's amazing stuff very expensive but definitely worth it lasts this a good amount of time

16 April 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE OF SCAM!!

BEWARE OF SCAM!!! They are still operating under a different address.
The shop is called **Empire Boutique & Spa**, operating now out of 1674 Collins Ave, Miami Beach, FL & other Florida addresses – selling counterfeit products of known scam company called D'Or24K and Grace perfect skin. They operate as a front spa shop to scam folks with a different name but it's the same people.

They approach people outside, bring them inside, and perform a “demo” using a product that looks effective. But like the previous reviewer mentioned, whatever they apply on your face during that demonstration is NOT what they end up selling you afterward.

The bottles they give you are completely different from the product they show on one their many fake websites (empirespafl.com). The packaging looks rebranded, cheap. The products are presented as luxury and like "Botox in a cream", but a quick online search will show you that is is nothing but under-eye firming cream worth 20$ at best. Using misleading, aggressive high-pressure sales They will try to charge you anywhere from 5k, 1200$ or $600, or less depending on your budget.

This happened to our family recently, and There are several online reviews of Many elderly citizens who have been preyed on despite being on social security like my mother. Don't fall for it and spread the word.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE!!!

During my visit, David, the salesperson, pressured me continuously for over one hour, using manipulative and intimidating sales tactics that left me feeling overwhelmed, confused, and emotionally vulnerable.
At no point did I feel free to make a clear decision. I told him repeatedly that I am a 64-year-old living on social security and could not afford this.

Additionally, in my confused state, I was convinced to buy a $30 chocolate dog for his grandson, which felt manipulative in hindsight. Later on, I discovered that the items I purchased were available online for a fraction of the price.

Being in such a disoriented state i learned
about the no-refund policy that offered only store credit, which hadn’t been communicated to me beforehand. There were no signs indicating this, and David didn’t mention it. When I reached out to the company twice via email seeking clarification, I sadly did not receive a response.

I encourage anyone considering visiting D'OR24K to carefully consider their options. It’s concerning to see many reviews echo similar experiences, suggesting a pattern of questionable practices. It's a shame that a store with such issues is allowed to operate within the Galleria Mall. I wish to share my experience to help others make informed choices and protect themselves while shopping.



12 February 2026
Unprompted review
Rated 5 out of 5 stars

My Valentines gift!

My lady friend had bought the whole package last year and all her friends have said how beautiful her skin is. That being said she just ran out a week ago. My valentine gift to her was a new purchase ❤️

2 February 2026
Rated 3 out of 5 stars

I was handed a packet of the D'OR24K…

I was handed a packet of the D'OR24K Prestige Body Lotion in Miami or Cancun, can't recall which airport. The man told me to put it under the bags under my eyes, so I chalked his insult up to language ignorance as he had a thick Middle Eastern accent and look. First, I wondered why he handed me a packet of body lotion for a face cream; and I don't have bags under my eyes even at 71, but I tried it on my forehead line, and it made a noticeable difference for about 15 minutes. After that, it seemed the same. Not sure what to think of it and it did nothing to the area beneath my eyes where there are minimal wrinkles. I love the scent, but the high-pressure tactics and price are laughable. I probably won't buy for this reason. Also, I don't go to the airport to buy beauty products, so this seemed odd to me as well.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

This is a warning to consumers who…

This is a warning to consumers who visit this store in Cozumel and Cancun:
High pressure sales.
Dubious claims about products.
They run a well organized scam in my honest opinion.
No refunds if you are tricked into signing the warranty.
My wife wanted to back out of the sale while still in the store but they claimed she couldn't because she had signed a warranty paper. I Refused the shipment and disputed charges. They reshipped the products and the company somehow managed to win the dispute with the credit card company. They didn't ship all the products that were listed on the receipt, but claim that the ticket is closed and nothing else to do; This company makes it tedious to dispute mistakes in orders and won't refund your money; I will be reporting them to the FTC for consumer rights violations and publishing my experience on every social media site at my disposal.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

FANTASTIC PRODUCTS

I have been using D'or24k products for 2 years now and love all of their products. I especially love the AHA Cleansing and Exfoliating Foam.

17 November 2025
Rated 3 out of 5 stars

Balanced yet underwhelming

The product arrived on time and the packaging looked premium, but the improvements on my skin were minimal. For the price paid, I expected more visible change. Customer service was responsive, which was the one bright spot.

1 October 2025
Unprompted review

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