Doorway To Value Reviews 

6,180
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and sales team for being extremely helpful, friendly, and completely pressure-free during their store visits. Buyers note that team members take plenty of time to answer all questions and provide expert guidance without ever rushing any purchase. People also love the wide selection of quality furniture available and the exceptionally welcoming showroom environment. Consumers deeply appreciate thoughtful little touches like being offered hot drinks while browsing products at their own leisure. Shoppers consistently mention how completely stress-free and thoroughly enjoyable the entire purchasing process is from start to finish.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and product knowledge.... See more

Product

Customers report positive experiences with the product and overall satisfaction with the wide range of... See more

Service

Reviewers mention positive feedback about service, highlighting a relaxing environment with no high-pressure... See more

User experience

Users describe positive interactions with user_experience, highlighting a relaxed and stress-free browsing... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting very reasonable prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went here yesterday looking for a sofa or chairs and the choice here is great. We ended up buying 2 Stressless chairs and we were looked after by John Edwards who was really good, helpful and know... See more

Rated 5 out of 5 stars

It was our first visit to Doorway to Value having been given the link by a friend. All staff were friendly and approachable. We looked around the store at leisure then discussed purchasing a suite an... See more

Rated 5 out of 5 stars

It was our first visit, and we were very impressed with the showroom and the furniture, lots of choice! On our first visit Dawn was so helpful with great information. When we went back for a se... See more

Rated 5 out of 5 stars

From walking in the store we were welcomed. Very pleasant experience walking round and the displays excellent. Wanted a new mattress the sales came across listened to our needs and helped us pick the... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store

Written by the company

"The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"

Doorway To Value - Never Beaten on Price

Written by the company

To offer the finest furniture at true value for money prices.
Doorway to Value's knowledgeable staff, have offered an invaluable service to generations of families in Chorley and the North West.

Never Beaten on Price

We Will Not Be Beaten On Price

In the unlikely event that you find the same combination offered at a lower price elsewhere within 30 days of placing your order, we will gladly match that price and provide an additional £50 discount! This price promise is for all of our products including the famous brands we sell.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

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5.0

All reviews

(6,180)

1,237 reviews in the last 12 months

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Rated 5 out of 5 stars

Great place and fantastic range on…

Great place and fantastic range on show. Jason was great to deal with. Offered us a drink on arrival as it was such a hot day. He explained a few things then let us get on looking with the occasional check in. Once we chose what we wanted Jason helped move things from other areas to put together a great combo.
Got a good deal and went away happy. Recommended
Thanks 😁

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Doorway to Value, 1st rate!

I would highly recommend Doorway To Value. The prices are right, the showroom enormous with something I think, for everyone! I had seen what I wanted online & over a cup of tea & a sit on my future sofa Jason checked measurements & offered knowledge and advice until I was happy to proceed with this purchase. Am counting the days to delivery!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

My wife and I visited the store last…

My wife and I visited the store last weekend looking to buy a corner sofa. we ended up buying a corner sofa and snuggle chair. So much excellent choice in store and the service from both John and Ian was spot on. Knowledgeable, friendly and attentive, whilst allowing us space to browse in our own time. Great experience all round. Thank you from Mr and Mrs Kay

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t have asked for better service

David Thomson helped us with ordering our sofa. Couldn’t have been anymore knowledgeable or helpful. We needed to make a few changes at times which he was more than happy to also help with. Couldn’t have had any better service.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service from Dave…

Fantastic customer service from Dave Thomson from start to finish. He went the extra mile. He made our experience of buying the sofa, getting it delivered and the old one taken away totally painless. Professional, friendly, great attention to detail and with a sense of humour. The sofa was excellent value too. Highly recommended.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Always a pleasant experience.

Always a pleasant experience when visiting Doorway to Value. They have a great selection of furniture and, unlike some companies I could mention, no sales pressure as soon as you walk in the door! John Edwards assisted us with the purchase of a dining table and was very helpful, knowledgable and patient during our numerous visits before we finally decided on the one we wanted.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Doorway to Value Review

Hello, this message is for Danny Balcerzak and Darren Broadhurst who both dealt with my recent purchases from Doorway to Value efficiently and courteously. Once again the service from beginning to end has been exemplary.
Thank you
Elaine Dillon

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, friendly service.

We visited Doorway to Value recently to get an idea of the colours and styles of suites available. Steven Corns was so helpful from the very start. He explained which fabrics were available for different makes of sofa and gave us advice on where to find the styles we thought we were looking for. He then gave us time and space to try out the many styles available and was on hand once we finally settled on one. As different sizes were available Steven provided a print out of dimensions so that I could do some final measurements at home before returning a few days later to place the order. Steven helped again with choosing cushion colours. The admin was swiftly completed and l look forward to delivery after I finished my decorating.
I was also grateful to his colleagues for their help and for the coffee.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

For advice when in store ask Kelly!

We’ve been looking for a couch for sometime and have visited Doorway to Value a few times as the Nolan sofa had caught our eye, but it was just that bit too big! Little did we realise until we spoke to Kelly that it was made to order and came in all different size options (this wasn’t advertised so we would never known). Had we not spoken to Kelly we wouldn’t have bought it. If you need help and advice when in store Kelly is your go to! Thanks for the everything Kelly.

21 June 2026
Unprompted review

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