Door2Tour.com Reviews 1,108

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and extensive knowledge, making the booking process smooth and enjoyable. Many people appreciate the personalized customer service, highlighting the ease of speaking with a real person to sort out their holiday plans and answer all their questions efficiently. However, some people were dissatisfied with specific holiday experiences, mentioning issues like uncomfortable seating arrangements on a trip and feeling herded during a tour. These isolated incidents contrast with the generally positive sentiment regarding the company's booking service and staff interactions.

What people talk about most

Booking process

Clients share positive opinions on the booking process, consistently highlighting its ease and efficiency.... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being very... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the efficiency,... See more

Service

Consumers find service to be positive, with many praising the excellent booking process and the helpfulness... See more

Holidays

People report positive experiences with holidays. Customers praise the ease of finding and booking trips... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having used Door2Tour on 2 separate occasions I can say that both Hayley & Caroline are helpful & knowledgeable. Any questions I've had they've answered. I wanted to explore all options of one tour... See more

Company replied

Rated 5 out of 5 stars

We have used Door2Tour to book three Warner hotel breaks for 2026 and now looking at one of the European flea market breaks too. We initially contacted Caroline and Hayley by email and had almost in... See more

Company replied

Rated 5 out of 5 stars

Prompt call back very knowledgeable & helpful. I haven’t travelled for a while taking the plunge on a solo trip & had lots of questions.Hayley is a mind of information, goes the extra mile & very effi... See more

Company replied

Rated 5 out of 5 stars

I first spoke to Caroline who was very helpful and well informed about all the trips that I enquired about. I telephoned a week later to ask a few more details and booked my trip which I am reall... See more


Company details

  1. Travel Agency
  2. Tour Agency
  3. Travel Aggregator

Written by the company

Door2Tour.com is a consolidator of tour operators creating a diverse choice of UK and worldwide coach holidays, escorted tours, events packages, theatre breaks, cruises and holidays by air.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Coach and go !

I first spoke to Caroline who was very helpful and well informed about all the trips that I enquired about. I telephoned a week later to ask a few more details and booked my trip which I am really looking forward to going on in September 2026.

Sue, Oxford.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Went over and above

Approached a company who had been advertising a trip, unfortunately, no rooms available. Contacted Door 2Tour, Hayley was so helpful, again my choice had no rooms left, she contacted Hotel directly and was successful.

Very efficient, customer friendly and went over and above to get me booked.

I would recommend this company.

12 March 2026
Unprompted review
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Reply from Door2Tour.com

Thank you for taking the time to leave us a review and for the recommendation. We hope you have a great time away.

Rated 5 out of 5 stars

Door2Tour found my exact holiday

Door2Tour found my exact holiday, when I was struggling to find it. Lovely and polite ladies, responded to emails promptly

14 April 2026
Unprompted review
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Reply from Door2Tour.com

Thank you for your lovely comments, it is always nice to hear positive feedback. We are pleased we managed to find you your holiday and we hope you have a wonderful break.

Rated 5 out of 5 stars

Just booked a tour with Door2Tours very…

Just booked a tour with Door2Tours very professional and helpful will definitely be booking all my tour with them

7 April 2026
Unprompted review
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Reply from Door2Tour.com

Thank you for your review and it is great to hear you will be back to book your tour with us again. We hope you have a lovely break.

Rated 5 out of 5 stars

Uk travel

I have been talking to and booking trips for quite a few years. Service is good, organising is excellent.
When other companies have given up, they do not.
Well done to all.

18 April 2026
Unprompted review
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Reply from Door2Tour.com

Thank you for your continued support over the years. We always try our best to get customers onto the tour they would like, it's not always possible but we don't give us easily! We hope you have a great time away.

Rated 1 out of 5 stars

It was the most awful day trip we have…

It was the most awful day trip we have been on, Coronation Street Experience with Caledonian travel on 11 April 2026.
It was part of my grandson’s Christmas Box. The weather was not great, but we thought we would be fine.
1. The seats were terrible to sit on no room between seats. My husband has a bad left leg, so I booked him on an aisle seat. But it was so uncomfortable, he stood at least 2 hours, he could not sit down.
2. We were not told in the itinerary we would be going to the Trafford Centre.
3. We got to Coronation Street Experience, we were asked to follow the driver to the venue, from the coach park. Only to have to stand outside for approximately 40-45 minutes, as we were told we could not go in as our tour did not start till 3. We had to stand outside in the freezing cold, rain and wind. We are both in our seventies with mobility issues. By the time we were let into the cafe area, we were freezing, as were the other people in our group, some of who were pensioners and had walking sticks. When we eventually got outside were the coronation street was, we were told once we started there was no toilet facilities on the 90 minute tour. We were so cold walking around. My husband decided to go back inside to go to the toilet, to be stopped by another tour guide. Asking where he was going, to be told he could not go in and would have to go back to our own tour guide and let her know. Then half way around the rain and hail stones started, but the tour guide wanted us to get near to her to listen, even the tour guide was soaking wet. I told her my husband was ill and he needed to go in, our clothes were soaking wet, and our feet. She informed me she would have to call a security guide to escort us back in. About 10 minutes later she arrived, we then had to walk for about 10 minutes back to the building. I could go on but it was an absolute disgrace and people need to be aware of all the restrictions. We were like cattle being herded about. Appalling.

11 April 2026
Unprompted review
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Reply from Door2Tour.com

Thank you for your feedback on your recent Coronation Street tour and we are sorry to hear that your tour was not as expected. We will pass your feedback onto the tour operator and ask them to get in contact with you directly. Please accept our apologies.

Rated 5 out of 5 stars

super saver 5 days tour…

having travel with Door2Tour on several occasions I certainly do appreciated the good services from Hayley/Caroline both are always so courteous and helpful certainly make booking so challenging that always have great advised from them it is really pleasure to do services with them and highly recommended

10 March 2026
Unprompted review
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Reply from Door2Tour.com

Thank you very much for taking the time to leave us a review and for coming back to us to book your holidays. We hope you enjoy your trips away this year.

Rated 5 out of 5 stars

I have used Door2tour many many times…

I have used Door2tour many many times to book coach holidays. I can't recommend them enough. They are so helpful and lovely. I am date driven and they explain all the options to me, plus they are quick to respond to email queries and have very much a caring human touch.

Thank you Hayley and Caroline.

24 March 2025
Unprompted review
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Reply from Door2Tour.com

Thank you for your lovely review and for choosing to book through us. We know it can be tricky trying to find tours and we are pleased we were able to find something for you. Have a wonderful time away.

Rated 5 out of 5 stars

I have used door tour before and found…

I have used door tour before and found them to be very professional i have just booked my Christmas holiday with them it was easier than booking direct with alfa holidays i would recommend this company

14 March 2026
Unprompted review
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Reply from Door2Tour.com

Thank you for your review, it's always lovely to hear that you would recommend our company. When the time comes we hope you have a wonderful break and if there is anything you need before then, please just let us know.

Rated 5 out of 5 stars

coach holiday with David Ogden

The booking processed was very easy.

16 March 2026
Unprompted review
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Reply from Door2Tour.com

Thank you for taking the time to leave us a review and for booking through Door2Tour. We hope you have a wonderful time away.

Rated 5 out of 5 stars

Although I'm yet to depart

Although I'm yet to depart, I cannot fault the booking service which allowed tremendous flexibility given I was travelling alone. Excellent communication made this much easier and the whole experience has whetted my appetite for what's to come! Thank you Hayley and Caroline

30 January 2026
Unprompted review
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Reply from Door2Tour.com

Thank you for your review and for booking through us. We know it can be tricky finding solo traveller rooms, but we try our best to hopefully find you a lovely tour. We hope you have a wonderful time away.

Rated 5 out of 5 stars

Great communication and genuinely…

Great communication and genuinely helpful and professional. Friendly and knowledgeable.

3 February 2026
Unprompted review
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Reply from Door2Tour.com

Thank you for booking with us and leaving such a lovely review. We hope you have a great time away.

Rated 5 out of 5 stars

Grand national trip

Very helpful and friendly and would find out the information required
Also communication was very good

13 February 2026
Unprompted review
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Reply from Door2Tour.com

Thank you for your review and for your patience while we sorted out your booking. We hope you both have a great time away.

Rated 5 out of 5 stars

Excellent Customer service

Excellent Customer service. Gave good helpful advice. Very helpful. Thank you.

6 February 2026
Unprompted review
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Reply from Door2Tour.com

Thank you for booking with us and taking the time to leave us a review. When the time comes we hope you have a wonderful break. If you need anything beforehand, you know where we are.

Rated 5 out of 5 stars

First time we have booked

First time we have booked, everything was straight forward. Any queries we had beforehand we answered quickly

16 January 2026
Unprompted review
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Reply from Door2Tour.com

Thank you for your review and we are pleased we were able to help answer your queries. We hope you have a lovely time away

Rated 5 out of 5 stars

Straightforward online booking

Straightforward online booking, clear instructions as to tour start location, timings etc. Gives confidence that the tour itself will be well organised.

19 January 2026
Unprompted review
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Reply from Door2Tour.com

Thank you ever so much for your review and booking through Door2Tour.com. We hope you have a great time away.

Rated 5 out of 5 stars

Great company

Booked Abba Voyage event for my Son's upcoming birthday in March.
Easy website to use and booking was straight forward too.
Was kept up to date with my booking.
Have used this company several times and would definitely recommend.

7 January 2026
Unprompted review
Door2Tour.com logo

Reply from Door2Tour.com

Thank you so much for taking the time to leave us a review and for always booking through us. We hope you have a fantastic time at ABBA Voyage.

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