I had a great experience with DOONAILS. The nails were very easy to apply, even for a beginner, and the instructions were simple to follow. I also love that they’re reusable, which makes them a gr... See more
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I had a great experience with DOONAILS. The nails were very easy to apply, even for a beginner, and the instructions were simple to follow. I also love that they’re reusable, which makes them a gr... See more
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I stopped using nail salons a few years ago, actually when Covid hit. That's when I started experimenting with other nail products. I have tried many types of nails from press-ons to nail wraps to... See more
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I’ve been using these nails since February and they’re great. My nails underneath have grown out and are healthy for the first time in over 25 years. I had a problem with an order back in April and th... See more
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I keep receiving emails about new products available to members only. I’ve been a member for quite some time. I cannot purchase them. The website takes me to a login page I login and then it will not... See more
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Written by the company
Wir wissen, dass jeder von uns seine ganz eigenen Vorstellungen und Bedürfnisse hat, wenn es um die perfekte Maniküre für zu Hause geht. Ein Produkt für alle? Das gibt's bei uns nicht. Stattdessen gehen wir auf deine Wünsche ein und bieten dir genau die Routine, die zu dir passt. Egal, ob langanhaltende und kreative Designs mit Dipping Powder, oder ein sofort perfektes Ergebnis in wenigen Minuten dank unserer hochwertigen Soft Gel Press Ons. Bei uns findest du für jede Gelegenheit die passende Lösung zu deinen Nägeln in Salonqualität.
Unser Doonails Team kümmert sich um dich.
Du glaubst, dir fehlt für die perfekte Maniküre das nötige Geschick? Wir überzeugen dich vom Gegenteil! All unsere Produkte wurden speziell für die Anwendung zu Hause konzipiert. Du brauchst weder zusätzliches Equipment noch Vorerfahrung. Wir machen Salonqualität für jeden zugänglich. Und egal, für welches Maniküresystem du dich entscheidest, du bekommst neben allen notwendigen Produkten auch das nötige Wissen und Know-How direkt mit an die Hand. Von unserer ausführlichen Broschüre über zahlreiche Anleitungsvideos und Tutorials hin zu unserer wundervollen Facebook-Community - auf jedem Schritt deiner Nail Journey wirst du von uns begleitet und wir stellen sicher, dass du dich gut aufgehoben fühlst, während du deine Maniküre ganz einfach zu Hause genießt.
DOONAILS steht für so viel mehr als schöne Nägel. Es geht darum, eine Verbindung zu schaffen – zu uns selbst und zu dem, was uns alle ausmacht. Wir möchten dein Selbstbewusstsein so richtig aufblühen lassen und dir zeigen, wie wertvoll und einflussreich Selfcare ist. Überzeug dich selbst und verwandle deine Heimmaniküre mit DOONAILS in etwas ganz Besonderes!
Written by the company

Bei Doonails liegt uns Deine Zufriedenheit sehr am Herzen.
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The shopping experience was great. Easy to use website.

Reply from Doonails
Took me a few tries to get the nails on so they won’t pop off. I think the third time is the charm. They are great nails and I get compliments on them all the time.

Reply from Doonails

Reply from Doonails
It was easy to choose my bundle. Well set up site

Reply from Doonails
The value, the style and length choices, the ease of use—this is the first time I’ve been successful in applying press on nails that stay on

Reply from Doonails
So easy to use! And I love that my own nails are already in better shape after years of going to a salon. No crazy light, no foreign languages being spoken!

Reply from Doonails
EASY TO PLACE ORDER - LOVE THAT THEY HAVE EXTRA SHORT WITH LOTS OF CHOICES..

Reply from Doonails
update May 6:
I received an email reply which seems very AI-ish, justifying the price I was charged & claiming the prices I saw in the spring promo were actually in another bundle. I made screenshots & saved the spring promo site in wayback machine as well, so not sure how this justification can work, but we'll see what customer support says to the screenshots.
Original review May 4th:
just placed an order for their spring bundle - claiming 9EUR/ set (2+2)
I ended up having to pay 12.5 EUR/ set plus an additional 18 euros for things that are supposed to be free in the bundle (remover + file). What gives? This can't just be a VAT discrepancy it's too much.
When emailing support, I get an autoreply of being backed up, not to send another email. The claim on the checkout page saying "due to an internal system change, your order may currently take a little longer to ship than usual" seems more suspicious in light of the above.. Is this company in trouble? Will I ever see a partial refund or the products? Remains to be seen.. Will update depending on what happens next..

Reply from Doonails
Already getting compliments and was so impressed that customer service replied to my email immediately and answered all my questions and concerns. I am so excited to stop using gel nails and the UV light. That was damaging my nails. This will be such a wonderful way to have nice healthy nails.

Reply from Doonails
Placed order 3 weeks ago and it still has not shipped yet
Customer service replies back
Saying don’t contact us , we have received your request,
I am now trying to get the order cancelled

Reply from Doonails
The extra short nails were amazing! Petite hands and typing means having problems with most nails.Doonails, however, fit, looked great and felt like my own nails. Thin, flexible and pretty. No thick, clumsy nails. I'm sticking to these. Just wish there were more colors in extra short.

Reply from Doonails
Very easy to order and select your nail type. So happy and excited to try Doonails. Thank you. Debbie

Reply from Doonails
Love the coffin shape they fit beautifully

Reply from Doonails
I ordered on 4/23 and it has not even shipped yet as of 5/3.

Reply from Doonails
THE SITE IS EASY TO NAVIGATE AND TO COMPLETE MY PURCHASE

Reply from Doonails
Having a search button, could put item# in, easily found,would be nice

Reply from Doonails
Love the nails looks great I get a lot of compliments. You can’t tell if they are real or not . Got my twin to try them she loves them too.

Reply from Doonails
⭐️⭐️⭐️⭐️⭐️ A New Favorite — Long‑Lasting, Easy, and Gorgeous
I’m genuinely impressed with the DooNail Soft Gel Press‑On Nails. They go on so easily — the application process is quick, smooth, and beginner‑friendly. What surprised me most was how well they stayed on. Mine lasted almost a full week with zero lifting, which is rare for press‑ons.
Removal was just as easy and, honestly, a relief. They came off cleanly without damaging my natural nails at all. The fact that they’re reusable is a huge bonus. It makes them incredibly cost‑effective, especially since they still look brand‑new after wearing them.
And the compliments… I got so many. They look fantastic — polished, professional, and like a fresh salon set.
If you want nails that are beautiful, durable, gentle on your natural nails, and budget‑friendly, these are absolutely worth it.

Reply from Doonails
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