Dontsitonit Reviews 

244
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, customers consistently highlight the fast and efficient service, appreciating the quick turnaround from sending items to receiving offers. Many found the payment process incredibly speedy, with funds often appearing in their bank accounts within minutes or the next day after acceptance. Reviewers also praise the convenience of the free postage and packaging, making the entire process easy for disposing of unwanted valuables. However, some customers also noted issues with the product valuation and return process. A few reported items being rejected, returned unopened, or damaged after an offer was declined. Others felt the company was selective in what they accepted or disputed item authenticity, leading to dissatisfaction with offers.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed and efficiency. Many reviewers... See more

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with the... See more

Payment

Consumers find payment to be a positive experience, with many reviewers highlighting the speed and efficiency... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of the... See more

Response time

Customers consistently note positive experiences with response times, praising the promptness and efficiency... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Somewhat skeptical to begin with I can only say how pleased I was with the experience.Customer service was excellent and fast. I was kept up to date with texts and was pleased to accept their offer.... See more

Rated 4 out of 5 stars

Super fast service! Next day (after posting) payment for my unwanted items. Texted as requested (rather than calling) - due to my work commitments. Would have liked to make a little more money, b... See more

Rated 5 out of 5 stars

Fastest service in this field and pays more than others I've tried. Make note that take items regardless of condition so broken screens on phones need not sit in your drawer. I encourage people if you... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

244 reviews

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No history of asking for reviews

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4.1

All reviews

(244)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Does wat it says on the tin.

Fastest service in this field and pays more than others I've tried. Make note that take items regardless of condition so broken screens on phones need not sit in your drawer. I encourage people if you haven't used said item in months or sitting in loft cupboard sell it. Its never going anywhere else. Slightly better money and ultimate service speed.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Don't Send It.. Sit On It

Stay well clear of this business and it's affiliates. Con-artists. I sent a package with items of worth that exceeded £500. In the letter they sent me, they said the package would be insured up to £750. I sent the item Tracked 24 via Post Office with which Don't Sit On It have a business account. That package should have been sent back to me as apparently it arrived damaged, the item was never sent back and although I have now contacted them multiple times and told they will get back to me, they have not got back to me. I realise now from doing some research that this isn't a legitimate business, they are simply scam artists. I have contacted Royal Mail and I have now contacted trading standards via the government website and have started the wheels in motion for this business to be looked into. In the meantime, I will make sure everyone who looks at this business as a potential place to send in your goods, think again! Customer service is practically non-existant. I won't be surprised if we see this company featured on Panorama in the not-so-distant future. We are living in times where people will fall for this as it looks legitimate on paper, this could be vulnerable people, your own grandparents etc. If you are reading this, take it from me, STEER CLEAR!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company, came back with response very quickly and cash was in my bank with an hour of receiving their text, will be using again

27 April 2026
Unprompted review
Rated 5 out of 5 stars

My envelope came quickly and had a…

My envelope came quickly and had a follow up text.
Sent my box and received my offer the next day.
The offer was acceptable and I accepted, the money was in my account in 15 minutes.
Found the service and support very professional,i would recommend and use again.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

First time with this company and very…

First time with this company and very impressed with the speed with which they dealt with my parcel. I agreed the price straightaway as it is was in the region I was hoping for and the money was in my account within minutes. Altogether 3 days (including a weekend) from posting my parcel to receiving the money. Would definitely go with them in the future.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Bad attitude

I sent my items extremely well packaged. There were 4 glasses and a honey pot. I sent them in one package but 2 boxes inside as I used a lot of bubble wrap. They sent me an offer, I refused. They sent my items back in one box with hardly any protective wrapping. All the glasses had shattered. I was so sad. I contacted them and they said we don't recommend you send glass. I explained that the items I sent to them arrived in one piece as I wrapped them correctly. How can it be my fault if they arrived in tact, but when they returned them in a box with little bubble wrap and they break k that's my fault? Why didn't they wrap them correctly, because I refused their offer? Terrible attitude do not trust them with your valuables.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Being sensible and not nostalgic

I Sent a few earrings as l can no.longer put them in my ears and they were just sitting in the jewellery box. I had a valuation within 24 hours and l agreed with it and the money was in my account within a few minutes. I recommend using them as it's better to have money in your pocket than sitting in a drawer

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Heard the advert on the radio

Heard the advert on the radio. Requested the pack which arrived quickly. The instructions were so simple to follow. Sent my items off and received a text with an offer the next working day which I accepted. The payment came into my bank very quickly. All in all a very positive experience. Would happily use again.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Exactly as advertised

Exactly as advertised, filled the thing in, got my bag, sent it off, got my offer, got paid within like an hour of accepting, pow pow I'm richer

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy to arrange from ordering the…

Easy to arrange from ordering the prepaid returns label and the communication recieved once items received by them to send you your offer price and then being pain almost instantly. Highly recommended service for all those unwanted items you have laying around the house. Thank you DSOI 5*

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Scammers, claim to dispose of your items! Beware!!

Absolute scammers, after I sent the items (worth £1500) have not heard about it for 2 months, when reached out they say they did not received it. After few days of pushing somehow they did managed to find it. However after that for months were claiming they wait for their valuators. And finally when I prompted them they said it was too long and they disposed of my items!!! Lawsuit in progress!

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Don't sit on it = Pass the buck.

Don't sit on it = Pass the buck.. . What a disappointing experience with a company that do not meet their promise's. Insured for missing items sent up to £750. Sent 23 items in a large box which did not get delivered using their supplied return Royal Mail label. They passed the responsibility onto me, but Royal mail said it was the supplier of the returns label to file a claim. Absolute shambles of a company. Steer Clear.

12 March 2026
Unprompted review

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