Very expensive to put up an ad compared to the price when it started and Facebook market place is free so its always the first place anybody puts an ad
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It's a one stop shop for buying but also selling, I have been done dealing privately for a long time mostly buying and selling motorbikes for myself but I have also sold household appliances ect. It's... See more
Company replied
Easy to use but to many adverts in form of listings making it harder to find stuff
I can see lots of ads and the pricing rating by dondeal , thats so nice , its easy to understand why the was priced below average or above average. I hope I will find a great car in donedeal. Tha... See more
Company replied
Company details
Written by the company
DoneDeal Cars is Ireland’s favourite place to buy a car (Human8, Independent Research, 2026), with 2.2 million people using DoneDeal Cars every month and 3.5 million across DoneDeal overall. For over 20 years, DoneDeal has been part of homes, farms and families, a place where people have bought and sold everything from kitchen tables to farm machinery to cars. That’s where DoneDeal began: Ireland’s general marketplace, connecting communities across the country. But Ireland has evolved. And so has DoneDeal. We’ve grown from a general buy-and-sell site into Ireland’s largest car marketplace, built for everyone from learners to lifelong drivers. Today, DoneDeal Cars is Ireland’s number one car marketplace, with more new and used cars for sale from dealerships than any other site. With over 86,000 cars available, 80% are listed by dealerships, and many are now DoneDeal Cars Trusted Dealers, offering warranties, verified history checks and top-rated service, so peace of mind comes as standard. Behind DoneDeal Cars is a team across Ireland focused on making car buying better, safer and simpler. Because buying a car should feel this good.
Contact info
Latin Hall, Dublin, Ireland
- donedeal.ie
3.8
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
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Ridiculously overpriced to place an ad…
Ridiculously overpriced to place an ad for sale.... The price goes up the more expensive your car is....Then to boost it's nearly the price of the ad all over again. I hope someone creates another company and puts ye out of business.
22 May 2026
Unprompted review
Reply from DoneDeal.ie
Thanks for sharing this — we understand the frustration, especially on higher-value cars.
Fees represent a small percentage of your car's value and help you reach Ireland's largest car-buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more — so the value is real.
If you'd like to talk through your options, we're here at hello@donedeal.ie.
Reply from DoneDeal.ie
Thanks for the great feedback, we really appreciate it.
Car ad. Donedeal added a note to say I’d provided “insufficient information” which I has already done.
Spent almost €100 placing a car ad. Supplied tax registration document number so that Greenlight verification would appear. So, Greenlight appeared - that is until I edited the ad a few days later. The Greenlight disappeared and a message appeared on my ad “We are unable to display any history due to insufficient information provided by the seller” Basically that was telling any potential buyers that I didn’t supply details to give the Greenlight verification - which is a lie.
Once I noticed it I queried it with Donedeal.ie and a ‘Roberto’ replied that “manual edits to your ad will cause the greenlight verification to drop from your ad.
Nowhere did the site mention this. Greenlight, in fact, is only mentioned once in their terms, and nothing to do with editing the ad.
I had to send photos of the Reg. document and Greenlight was re-instated. However, I’d lost two weeks approx. of it being on my ad, and saves didn’t increase.
Roberto informed me too that “greenlight verification is a free feature that is not part of the price to pay for ads”
So all in all, for almost €100, I feel robbed by Donedeal as they removed a feature they supplied during the listing process - obviously to make people buy a €25 report on the car. (By the wording I mentioned above that they ADDED to my ad about insufficient information)
Ticket ID No. 3380749
EDIT: My communication with Donedeal was already through the ‘Hello’ email address. Here is the text. As yiu can see, there was absolutely no effort to re-instate the Spotlight’ aspect. And you’re operating the Greenlight ‘as intended’
Quote……
Roberto (DoneDeal)
22 May 2026, 17:22 GMT+1
Hi Pat,
Thank you for your reply.
I am afraid that the greenlight verification is working as intended. Please, also bear in mind that greenlight verification is a free feature that is not part of the price to pay for ads.
We have given your ad a free bump as a once off goodwill gesture, but we are unable to provide any further compensation or add your ad to the spotlight.
Please let us know if you have any further queries or comments. Our Customer Support Team are always happy to help.
Kind regards,
Roberto
The DoneDeal Team
Pat
22 May 2026, 17:18 GMT+1
I think you should also re-Spotlight the ad too.
In your terms there is just one mention of the word Greenlight, and it doesn't refer to the verification being removed when editing an ad.
On 22 May 2026 17:08, "Roberto (DoneDeal)" wrote:
Roberto (DoneDeal)
22 May 2026, 17:08 GMT+1
Hi Pat,
Thank you for your reply.
I've now readded the Greenlight verification badge to your ad and bumped it to the top of the listings! You can view your updated ad.
I am afraid that this setting can't be removed due to transparency reasons, and it is intended that the greenlight verification disappears when manual edits are made to the ad. However, we will pass on your feedback on to our product team.
Please let us know if you have any further queries or comments. Our Customer Support Team are always happy to help.
Kind regards,
Roberto
The DoneDeal Team
Pat
22 May 2026, 16:43 GMT+1
That's pretty disgraceful, as there is nothing mentioned on the edit page that this would happen.
I've attached the log book as requested. I expect that if I edit the address again that the same doesn't happen. Basically this has put my ad back 2 weeks, as well as making the spotlight part that I paid for irrelevant.
On 22 May 2026 16:21, "Roberto (DoneDeal)" wrote:
Attachment(s)
Roberto (DoneDeal)
22 May 2026, 16:21 GMT+1
Hi Pat,
Thank you for contacting us.
Please, bear in mind that manual edits to the ad will cause the greenlight verification to drop from your ad.
To manually add the Greenlight verification banner to your ad, please send us a photo of both the front and back of your logbook document. We will review it and get back to you shortly.
Awaiting your reply.
Kind regards,
Roberto
The DoneDeal Team
Pat
22 May 2026, 13:14 GMT+1
Hi. having spent quite a lot of money on my ad, I find now that it’s no longer advertised as Greenlight Verified - it was originally, and documentation was provided. Now there is a statement on it “We are unable to display any history details due to insufficient information provided by the seller.” I am very disappointed that such a notice has been attached to my ad. It’s basically telling viewers that I’m dishonest. The number of views has decreased, and there have been no further saves on it over 2 weeks. It’s still stuck at 4. That is down to DoneDeal I believe.
Attachment(s)
IMG_5066.jpeg
Kind regards,
Support
22 May 2026
Unprompted review
Reply from DoneDeal.ie
Thanks for taking the time to share this in such detail — we're really sorry about what happened here.
Losing your Greenlight verification after editing, with no warning that this could happen, isn't good enough. We're glad it was reinstated but we completely understand why the experience left you feeling short-changed.
We'd like to look into this further for you. Please get in touch at hello@donedeal.ie and we'll do our best to make it right.
Great app, previous update was better
Great app to navigate. But a recent update has taken away the option to select Ulster, Munster etc and only individual select Monaghan, Tyrone Donegal etc is not great (just my opinion) as before you could select Ulster and it covered all counties in Ulster or which ever province you wanted to select. Pricing for ads is good
22 May 2026
Unprompted review
Reply from DoneDeal.ie
Thanks for the great feedback, we'll make sure to pass this on to our development team!
Trusted experience
Easy to use app and with little delay, I trust this service.
22 May 2026
Unprompted review
Reply from DoneDeal.ie
Thanks for the great feedback, we really appreciate it.
Reply from DoneDeal.ie
Thanks for the great feedback, we really appreciate it.
All good all very good.
21 May 2026
Unprompted review
Reply from DoneDeal.ie
Thanks for the great feedback, we really appreciate it.
Reply from DoneDeal.ie
Thanks for the great feedback, we really appreciate it.
Cattle buying
Using done deal to buy/sell cattle is a terrible experience, nothing but dealers on it with cattle with 3 and 4 moves, not many genuine farmers selling anymore. Also had an ad up on done deal last year for cattle, paid nearly €20 for it and only got 1 phone call, had animals advertised for 1500 each and they made from 1480 to 1700 at the mart so I was actually under pricing them, terrible service and would never advertise again. Only reason I haven’t left a review before this is that I haven’t seen a place to leave a review. Way too expensive and no competition
20 May 2026
Unprompted review
Reply from DoneDeal.ie
Thanks for sharing this — and sorry to hear the experience hasn't worked for you.
We'll pass your feedback about the cattle section on to the team. If you'd like to chat it through, we're at hello@donedeal.ie.
Sell nothing off it I put up a car on…
Sell nothing off it I put up a car on it and ye put up all wrong details I emailed ye nothing back
14 May 2026
Unprompted review
Reply from DoneDeal.ie
Sorry to hear that — wrong details on your ad typically means the registration number was entered incorrectly.
Please get back in touch at hello@donedeal.ie and we'll make sure someone picks this up for you straight away.
Gone very expensive remember when…
Gone very expensive remember when started from 5e per add
20 May 2026
Unprompted review
Reply from DoneDeal.ie
We hear you — and we know pricing has changed a lot over the years.
Fees represent a small percentage of your item's value and help you reach Ireland's largest buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more — so the value is real.
If you'd like to talk through your options, we're at hello@donedeal.ie.
No bad experiences in 7 years of using…
No bad experiences in 7 years of using Done Deal.
20 May 2026
Unprompted review
Reply from DoneDeal.ie
Thanks for the great feedback, we really appreciate it.
Brilliant app
19 May 2026
Unprompted review
Reply from DoneDeal.ie
Thanks for the great feedback, we really appreciate it.
Very happy with purchase
Very easy to deal with deception was accurate and good value. Verry happy with purchase
17 May 2026
Unprompted review
Reply from DoneDeal.ie
Thanks for the great feedback, we really appreciate it.
Reply from DoneDeal.ie
Thanks for the great feedback, we really appreciate it.
Way too expensive for their car adverts
1 February 2026
Unprompted review
Reply from DoneDeal.ie
Thanks for the feedback Raymond,
Fees represent a small percentage of your item's value and help you reach Ireland's largest buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more — so the value is real.
If you'd like to talk through your options, we're at hello@donedeal.ie.
Reply from DoneDeal.ie
Thanks for the great feedback, we really appreciate it.
Very nice people telling me all about…
Very nice people telling me all about car and very nice people
19 May 2026
Unprompted review
Reply from DoneDeal.ie
Thanks for the great feedback, we really appreciate it.
User experience
App easy to use when selling or buying . Haven’t experienced any problems when selling items
14 May 2026
Unprompted review
Reply from DoneDeal.ie
Thanks for the great feedback, we really appreciate it.
Easy to use.
18 May 2026
Unprompted review
Reply from DoneDeal.ie
Thanks for the great feedback, we really appreciate it.
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