Donate Clothes UK Reviews 2,300

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease and efficiency, making the process of donating unwanted clothes simple and rewarding. The booking process is highlighted as straightforward, with many appreciating the intuitive website and the ability to choose convenient collection dates and times. Reviewers frequently mention the excellent communication, including text messages with exact time windows and real-time tracking, ensuring they are well-informed throughout the collection process. The staff, particularly the collectors, are often described as pleasant, friendly, and professional, contributing to a positive overall experience. Many customers also appreciate the convenience of leaving bags outside for collection and the prompt, on-time service.

What people talk about most

Service

People report positive experiences with service, consistently praising its efficiency and ease of use.... See more

Delivery service

Users describe positive interactions with delivery service, consistently reporting that collections happen... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their pleasantness, politeness, and... See more

User experience

Consumers find the user experience to be positive, highlighting its ease and simplicity for decluttering and... See more

Booking process

Clients share positive opinions on the booking process, consistently describing it as very easy and quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow...what a fantastically easy and simple way to clear out all your unwanted clothes and donate to your favourite charity at the same time. So simple to book a date and time of collection to suit y... See more

Rated 5 out of 5 stars

It has a well thought out website that is intuitive to use. Changing aspects of delivery, like increasing the number of bags is a cinch. Having information about the associated charities is r... See more

Rated 5 out of 5 stars

I unfortunately lost my husband suddenly and had 3 wardrobes full of clothes to donate. Easy to book, no fuss and collected on time. Takes all the hassle out of traipsing around charity shops. You ca... See more

Rated 5 out of 5 stars

I spotted this company on an advert on Facebook as I don’t drive I am unable to go to the charity myself so this was the greatest opportunity to book this firm to collect my bags. The whole procedure... See more


Company details

  1. Donations Center
  2. Charity
  3. House Clearance Service
  4. Professional Organizer
  5. Recycling Center
  6. Thrift Store

Written by the company

Empowering Donors, Supporting Charities: The Vision of Donate Clothes UK. Dive into the world of sustainable clothes donation with Donate Clothes UK. Our platform stands as a testament to the power of collective effort. We believe that every piece of clothing can make a difference. By reshaping the landscape of clothes collection in the UK, we bridge the gap between donors and charities. Our innovative approach ensures that your donations not only benefit the environment by reducing textile waste but also support various British charities.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

It has a well thought out website that…

It has a well thought out website that is intuitive to use. Changing aspects of delivery, like increasing the number of bags is a cinch.

Having information about the associated charities is reassuring.

They arrived in a van with Donate Clothes UK clearly painted on the sides.

I did some research first to check that they do actually give a generous amount of profits to charities which is again reassuring.

I would recommend them as my go-to company.

12 September 2025
Rated 5 out of 5 stars

Donate Clothes

Fantastic to be able to donate clothes at a time convenient to me without having to wait for the donation bag in the post.

You can choose your charity or use the option for them to donate where it is needed as I did. Easy to pick a date that suited me and the text notification gave a shorter window so you can leave the bags outside closer to the time.

The tracking link and text notification that they were picked up were helpful if you are not at home.

I would use again.

28 August 2025
Rated 5 out of 5 stars

Turn unwanted clothes into a donation for your favourite charity.

Wow...what a fantastically easy and simple way to clear out all your unwanted clothes and donate to your favourite charity at the same time.
So simple to book a date and time of collection to suit you. Then receive a text message informing you on the day of the exact time window. The clothes can be left outside for collection.
Cannot recommend this company strongly enough and I will definitely be using them again.

28 August 2025
Rated 5 out of 5 stars

Brilliant service

Very happy with the service always here the date and time they say . They keep you updated . Would recomend these to anyone thank you for your great service

11 August 2025

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