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www.domli.co.uk Reviews 

1,574
•
TrustScore 4.5 out of 5

4.6

Home Improvement Store
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Review summary

Created with AI, based on recent reviews

Considering 502 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often highlighting the beautiful wood and solid craftsmanship. Many people also appreciate the efficient service, with orders being processed smoothly and items arriving quickly. The careful packaging ensures products are well-protected during transit, contributing to a positive overall experience. However, some customers noted occasional issues, particularly with delivery services, which sometimes involved delays, missing items, or unhelpful personnel. A few people also reported minor product imperfections like chips or machining marks, and experienced forgotten orders or communication challenges.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising the solid wood construction and overall... See more

Quality

Customers consistently note positive experiences with quality, praising the fantastic and excellent quality... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy and prompt delivery... See more

Order

Customers generally report positive experiences with the ordering process, often highlighting the ease of use... See more

Service

Users describe positive interactions with service, highlighting excellent communication, efficient delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a great company!! I was dubious to say the least. I hadn’t heard of the company before and the prices seemed too good to be true. Firstly the quality of the wooden worktops (oak, both 60 and 90cm... See more

Rated 5 out of 5 stars

Brilliant service. Couldn’t have bean more helpful had conversations on the phone which answered all my questions once I placed the order delivery was very quick. Product itself is of excellent qual... See more

Rated 5 out of 5 stars

I have bought several items now from Domil and all have been excellent. I’ve had oak worktops, table top and bench top, all of which have been lovely, good quality wood. The delivery company didn’t de... See more

Rated 5 out of 5 stars

The delivery was cancelled because the courier said they hadn't received the worktops. No info about when they will be delivered. Disappointed as I was hoping to get them in tomorrow. Since my fi... See more

Company replied

Company details

  1. Home Improvement Store

Written by the company

At domli, we specialise in providing natural, high-quality products for your home. Solid oak chopping boards, floating shelves and custom desks are just some of the unique items that our product experts have curated from around the globe. Sustainably sourced with swift delivery - that's the domli difference.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(1,574)

496 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A COMPANY YOU CAN TRUST.

I have purchased from this company in the past all their products are of the highest quality and their staff are on hand to guide and assist with any advice, they email you straight away providing you with any and all the help that you need ,would highly recommend.

21 April 2026
Rated 4 out of 5 stars

Great communication with customer…

Great communication with customer service and fast delivery only one concern the oak work top packaging was quite badly damaged on arrival but luckily due to strips of hard board inside protecting the edges of the work top it was ok . The oak work top itself beautiful . Pleased

20 April 2026
Rated 5 out of 5 stars

Domli were very helpful by email and…

Domli were very helpful by email and very helpfully provided a non standard sized desk to my specifications. It was delivered quickly and what a beautiful solid and well made desk it is. Would recommend this company, great to deal with. Thank you for a great product.

10 April 2026

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