I applied and payed for a search for my marriage certificate which was found promptly with good communication. I then payed for my certificate and now zero response from multiple e mails asking for an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Joscarly, has been nothing less than phenomenal with the process. Day 1, she informed me that my marriage certificate was ready. This really helped taking the guesswork out of things especially si... See more
There was no follow up and no response. Just took initial payment. These services only have digital databases to search through that you can also access through a consulate for free. The truth is most... See more
Company replied
I was trying to get my mother’s birth certificate and I live in the United States. I came across Dominican Vital Records and at first I was skeptical about using them but now I’m glad I did. JC was gr... See more
Company details
Information provided by various external sources
We offer our services of search for marriage certificates, birth certificates, divorce certificates or any other type of public document that you need dully legalized by the Central Electoral Board and with the Apostille of the Ministry of Foreign Affairs of the Dominican Republic that validates the documents and certificates in most of the world
Contact info
Punta Cana, Dominican Republic
- US toll-free: 800-386-8185
- info@dominicanvitalrecords.com
- dominicanvitalrecords.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I applied and payed for a search for my…
I applied and payed for a search for my marriage certificate which was found promptly with good communication. I then payed for my certificate and now zero response from multiple e mails asking for an update. I believe i may have been scammed. Ive tried to contact them on multiple occasions with no response and this has wasted a month of valuble time for my visa application. Why would they not respond?? I have now had to apply for my certificate elsewhere. Please consider this carefully before using these guys. I would avoid at all costs!!
There was no follow up and no response
There was no follow up and no response. Just took initial payment. These services only have digital databases to search through that you can also access through a consulate for free. The truth is most, older documents have not been digitized and these services can't find anything you couldn't find yourself.

Reply from Dominican Vital Records
Not recommended
Initially communication was great. I paid for express shipping for a service and technically got ghosted. I’ve messaged them multiple times for updates and I get no response yet they are receiving my messages. So yeah, not recommended if you want to pay for a service you’re not going to get.
Al principio la comunicación era buena pero despues me dejaron de responder. Yo pagué express shipping para un servicio que técnicamente no voy a recivir. Les escribí varias veces para que me dieran un update pero no me respondieron y se veia cuando fue la ultima vez que estaban online. asi que no pierdan su tiempo pagando un servicio que no van a recibir :)

Reply from Dominican Vital Records
Follow-Up Review – Dominican Vital Records
I originally wrote a review about Dominican Vital Records in 2025 after a very frustrating experience. I had paid for their service to locate my marriage records, and although I was shown that the records had been found, I then heard nothing from them for more than six months. I sent several follow-up emails and received no response. Thankfully, I eventually did receive my documents.
When I later needed those documents translated, I decided to give Dominican Vital Records another opportunity. I was understandably hesitant based on my previous experience, but I was assured that changes had been made within the organization.
I’m happy to say that my experience this time was much better. Communication was improved, the translation service was handled professionally, and my documents were delivered in a timely manner.
I appreciate that they followed through this time and demonstrated that improvements had been made. While my first experience was disappointing, I believe it is also important to acknowledge when a company makes an effort to improve its service. Based on my most recent experience, I would be comfortable using their services again.

Reply from Dominican Vital Records
The experience was super easy and the…
The experience was super easy and the response time was excellent. I would use the service again for any additional needs to obtain Dominican records and translation services.

Reply from Dominican Vital Records
Retrieval of marriage documents
When I sent my initial request the correspondence was very slow and then dropped off altogether. I had to reach back out and send another request. Once Joscarly was on the case the correspondence was quick and followed through with timely requests and follow up. I appreciated the thoroughness and seeing it to completion.
Prompt service
Prompt service. Great and constant communication. I submitted the request for a birth certificate on April 17 and received it on May 20 (regular non-expedited shipping) in the US. I highly recommend Joscarly Cordero and his services.
Thank you for sending my marriage…
Thank you for sending my marriage certificate so fast! I am very happy with your services! 100% satisfied!
A big thank you to Dominican Vital…
A big thank you to Dominican Vital Records. I needed my marriage certificate authenticated and apostiled for a Visa application. The communication was great from the start and the records were sent in good time. Much appreciated.
Oh my god worst place ever
Oh my god worst place ever, i paid $400 dollars and I’ve been waiting for my documents for months. Please please stay away.
SCAM
Paid for a certified copy of my parents’ marriage certificate along with apostille and translation services and never received the document. Ordered in February 2024 and have been completely ghosted. AVOID!
Scam! Don’t use this service
Don’t use this service! SCAM
Over 13 months now and still have not
Received marriage certificate in English. I sent them 2 separate amounts in dollars as requested. My brother can’t get divorced unless he gets cert. Absolute disgrace.
BEWARE of this SCAM
THIS IS NOTHING BUT A SCAM, for the sole purpose of stealing YOUR MONEY. After several months of empty promises, "Grey" and his site have disappeared, leaving me with nothing. I am working with AMEX and PayPal to try and stop this crook.
Looks legitimate actually a scam! Do not use!
Placed an order for several translated copies of our marriage license. Communication was great until after the order was placed then all communication stopped. Their US phone number is not theirs and so far their Whatsapp and email haven't yielded any results. Just got scammed...
SCAM SCAM SCAM-call law enforcement
SCAM SCAM, josecarly codero will take your original personal documents (birth certificate, copy of passport, etc) and your money and never contact you again.
They will steal your money.
I would give a zero because I’m pretty sure this company is a scam. My wife and I were trying to obtain a copy of our marriage license and paid the $160 fee on May 4th.
As soon as they had our money communication ceased. We have followed up every week with exactly zero response.
NON responsive after initial credit card charge
I have been trying to contact this company for over 1 week. No responses to chat messages on What's up or to direct emails. They were quick to charge my card but failing to respond. This is not looking good.....
Absolutely faultless service from…
Absolutely faultless service from Joscarly, I made an initial enquiry and received the proof email a few days later then arranged an express delivery which arrived within the week. Bravo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



![Online Business Academy [Sverige] logo](https://consumersiteimages.trustpilot.net/business-units/6a096814bcabb859c867745b-198x149-1x.jpg)



