in life you generally pay for what you get,talking security cameras is no different,however Domar take the time to help when others have your money and walk away. Domar keep their fingers on the pulse... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had an issue with my cameras not being seen by the CCTV recorder, spoke with a sales guy, who recommended a replacement power supply before embarking on a new CCTV box. Had the unit delivered the next... See more
Quality products . Granted they are not the cheapest but in my experience (over 30 years cctv and electrical installs ) You pay for what you get . Not only quality products , but the tech t... See more
I lost all four of my camera's from my NVR and after trying over several days to get them back decided to call Domar customer support for help. I spoke to a gentleman called Christopher who was very p... See more
Company details
Information provided by various external sources
Domar Solutions is a specialised online CCTV Camera and Security retailer offers wide range of CCTV Kits, IP Cameras, DVRs, Wireless Cameras and Wired Cameras.
Contact info
Lawrence Road, TW4 6DR, Hounslow, United Kingdom
- domar.com
4.6
Excellent
587 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent CCTV Camera's
Ordered 2 camera’s with built in sd cards for our property, and I must say easy to install and perfect picture’s, setting up is very easy by selecting the easy setup, But I have found that we get an echo from the mic, this maybe because we have the volume set to high, or where the camera is situated which is just over the front door porch.
The order process and delivery options were easy, and we selected for a DPD delivery which did cost extra but I needed them the next day.
I’m looking forward to many years of them protecting our property.
10 July 2024
Good quality equipment
Made personal visit to store.
Not the easiest place to get to but hey-ho.
Needed to ask technical questions. Once need clarified the member of staff very helpful.
If I hadn't needed to discuss the requirements ordering for delivery would have been much easier, especially given current state if the M25.
Have previously installed Domar system and was very pleased hence the return.
25 July 2024
very helpful staff
right from the start when I ordered and then collected my system the staff at domar were very helpful
The remote support was very easy to cope with
and the system was all up and running within 30 minutes
24 July 2024
Unprompted review
Reply from Domar Solutions
Thank you ever so much for your kind words and for taking the time to leave us a 5-star review on Trustpilot. We're delighted to hear that you found our staff helpful throughout the entire process, from ordering to collection.
It's wonderful to know that our remote support was easy to manage and that your system was up and running so quickly. We're here to ensure that everything runs smoothly for our customers, and it's truly rewarding to hear that we've met your expectations.
If you need any further assistance in the future, please don’t hesitate to get in touch. We’re always here to help.
Warm regards,
The Domar Team
complete cctv system purchased company…
complete cctv system purchased company doesn't make it clear that you need a monitor for the system and a bit of tech knowledge to set up the system , harder than it looks in the instructions manual.
17 July 2024
Setting everything up difficult, but seems OK
Setting everything up is a bit of a challenge, you need to download their app directly from the Play Store and not by scanning the bar code on the box. Also had problems connecting storage box, it didn't see the camera. Had to call them, give them access to my computer so they could set up everything themselves.
But now, after setting up process is finished, it seems like a good camera. Won't give 5 stars, because I don't know how long camera will last, but if it will, I would recommend.
16 July 2024
Unprompted review
Excellent customer service
Excellent customer service. Very helpful and reply when I inquired about things. They sent out the delivery very quick. I haven’t set the cameras up yet but I did test one I’m and it was very good quality.
Would definitely use these guys again
17 July 2024
Reply from Domar Solutions
Thank you ever so much for your fantastic 5-star review! We are thrilled to hear that you were pleased with our customer service and the speed of our delivery. Your kind words about the quality of our cameras mean a lot to us.
We look forward to assisting you again in the future. If you need any help setting up the rest of your cameras, please do not hesitate to reach out.
-DOMAR
Zx camera's review.
Hello, the service received from this company was excellent, they helped me choose the right camera for my application and despatched it that day. The camera is now in use and is the picture quality which is 8mp is superb. I would not hesitate in buying Zxtech camera's in the future.
13 July 2024
Reply from Domar Solutions
Thank you so much for your wonderful 5-star review!
We are thrilled to hear that you were pleased with our service and that the Zxtech camera is exceeding your expectations. Helping our customers find the right product for their needs is something we take great pride in, and it's fantastic to know that you are happy with your purchase.
Your kind words and support mean a lot to us. If you need any further assistance in the future, please don't hesitate to get in touch. We look forward to serving you again.
-DOMAR
Very good service,good price and very…
Very good service,good price and very polite people! Thanks for your help and service !
11 July 2024
Reply from Domar Solutions
Thank you ever so much for your glowing review! We're thrilled to hear that you were pleased with our service, pricing, and our team's politeness. It was a pleasure assisting you, and we're grateful for your kind words.
Should you need any further help or have any questions in the future, please don't hesitate to get in touch. We look forward to serving you again.
-DOMAR
Reply from Domar Solutions
Thank you so much for your 5-star review and your kind words! We are delighted to hear that you were pleased with our service. At DOMAR, we strive to provide the best possible experience for our customers, and your feedback reassures us that we are on the right track.
If you have any further needs or questions, please don't hesitate to get in touch. We look forward to serving you again in the future.
-DOMAR
Beast and full colour dome CCTV cameras.
I just wanted to say that the CCTV kit I installed from Domar was top notch! I'm not an IT person and the support and remote setting up of the system by Chris back at Domar HQ was impressive.
Thank you for your patience, I highly recommend these guys.
11 July 2024
Unprompted review
Reply from Domar Solutions
Thank you so much for your fantastic review!
We are delighted to hear that you are pleased with your CCTV kit and that the support you received from Chris exceeded your expectations. Our team strives to provide top-notch service and support, and it’s wonderful to know that we could assist you effectively, even from afar.
Your recommendation means a lot to us. If you have any further questions or need additional support in the future, please don’t hesitate to reach out.
Thanks again for choosing Domar. We truly appreciate your kind words and your 5-star rating.
-DOMAR
Very very poor communication services…
Very very poor communication services and product is well
8 July 2024
Reply from Domar Solutions
Chaudhary
Thank you for taking the time to share your feedback. We are very sorry to hear about your recent experience with our communication and product.
We strive to provide excellent service and high-quality products to all our customers, and we apologise that we did not meet your expectations on this occasion. Your comments are important to us and will be used to improve our services.
Could you please contact our customer service team at TechSupport@Domar.com so we can discuss this further and work towards a resolution? We are committed to making things right and ensuring your satisfaction.
Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.
-DOMAR
Christopher at customer services has…
Christopher at customer services has been absolutely great. Helped me set everything up. Email responses were very quick. Thank you.
8 July 2024
Unprompted review
Reply from Domar Solutions
Dear Carl
Thank you so much for your wonderful 5-star review!
We are delighted to hear that Christopher provided excellent support and helped you set everything up smoothly. Our team strives to offer quick and efficient assistance, and it’s fantastic to know that we met your expectations.
Your kind words and appreciation mean a lot to us. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out.
Thank you once again for choosing our services.
-DOMAR
Great company selling high quality products, would highly recommend .
The item I ordered was delivered very quickly the following day, amazing and efficient company to deal with selling great quality cctv products, have made numerous previous purchases both on their Ebay site and directly from the company itself and will no doubt be making further purchases in the very near future, great shopping experience and would highly recommend, Thank you Domar Solutions.
5 July 2024
Reply from Domar Solutions
Dear Phil
Thank you so much for your glowing 5-star review! We are thrilled to hear that your item was delivered swiftly and that you find our CCTV products to be of great quality. It’s always a pleasure to know that our efforts in providing efficient service and excellent products are appreciated.
We are delighted to have you as a repeat customer, both through our eBay site and direct purchases. Your continued support and positive feedback are invaluable to us. We look forward to serving you again in the near future and ensuring you have another fantastic shopping experience.
Thank you once again for recommending Domar Solutions. If you ever need any assistance, please do not hesitate to reach out.
-DOMAR
Excellent products & service.
Very quick dispatch of both my orders.
Easy to install and set up, but great Technical Support over the phone if any queries. The Bitvision App makes checking any notifications really easy.
The NVR and cameras feel really good quality.
I'm delighted that I chose Domar.
24 June 2024
Reply from Domar Solutions
Hi Stuart
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our products and services. It's great to know that the dispatch was quick and the installation was easy for you. Our Technical Support team is always here to help, so we're glad they could assist you. We're also pleased that you find the Bitvision App convenient and our NVR and cameras to be of high quality. Your satisfaction is our top priority, and we're delighted that you chose Domar. Thank you for your support!
-DOMAR
A very quick response to my email
A very quick response to my email, with great friendly customer service support. Christopher resolved my CCTV camera issues within 10 minutes
3 July 2024
Unprompted review
Reply from Domar Solutions
Hi Ian
Thank you for sharing your experience! We're delighted to hear that you received a quick response and that Christopher was able to resolve your CCTV camera issues so efficiently. Our team takes pride in providing friendly and effective customer service, and your feedback means a lot to us. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing our service!
- DOMAR
A great selection of components at a…
A great selection of components at a good price. fast delivery.
26 June 2024
Great help thanks Domar solutions
Purchased a cctv kit after popping in the store/office had a few issues setting up emailed Domar solutions they got back quick to me and helped me get up and running great advice and help from Christopher would certainly recommend Domar solutions
Thanks guys
16 May 2024
Unprompted review
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