Dollamur Reviews 785

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the mats, noting their excellent material, feel, and durability. Many people are satisfied with their purchases, highlighting the ease of cleaning and the overall great investment. The ordering process is frequently described as smooth, easy, and efficient, with many appreciating the timely delivery and good service. However, some customers also noted issues with their orders, such as receiving mats of incorrect thickness, size, or with pre-existing damage and poor workmanship. A few other people also felt that the mats showed significant wear and tear quickly, or that there were delays in receiving correct items or transition pieces that couldn't be ordered online.

What people talk about most

Product

Reviewers mention positive feedback about the product. Many customers praise the excellent material and feel... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent material... See more

Order

Users describe positive interactions with order. Many customers found the online ordering process easy and... See more

Based on these reviews

Rated 5 out of 5 stars

The made came surprisingly sooner than I thought and the material & feel of the mats were excellent. I’m definitely satisfied with my purchase due to the quality of the mats.

Rated 5 out of 5 stars

Product cleans and disinfects well without harming the mats. Price on your site was much better than others found on Amazon and shipping was quick and efficient.

Rated 5 out of 5 stars

Your merchandise is by far the Best I’ve been using your equipment for 2 decades and never had any issues 👍🏽🥊🙏🏽 Keep up the good work Dollarmur. ***** Olando The Warrior Rivera

Company replied

Rated 5 out of 5 stars

When I ordered my mat tape I was told it would be arriving next week. However when I told the person in sales that our grand opening was on Monday, hr told me to put that note in the comment section w... See more


Company details

  1. Sporting Goods Store

Written by the company

Based in Fort Worth, Texas and established in 1996, Dollamur Sport Surfaces is the leading global manufacturer and distributor of high-performance competitive sports flooring for wrestling, martial arts, MMA, gymnastics, cheerleading, fitness, and other sport activities. Innovative, proprietary products and a commitment to technological advancements in production have enabled Dollamur to set new industry standards for the sport mat industry. Dollamur mats are the preferred choice in hundreds of top-level sports competitions, including championships and tournaments each year throughout the United States, Canada, Europe, Africa, South America, and Asia. Dollamur is the official mat of USA Wrestling, FloSports, USA Judo, USATKD and is an official provider for United World Wrestling (UWW)


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

785 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Wrestling mat is of high quality

Wrestling mat is of high quality. Thick surface fabric feels really well made. 10x10 mat is perfect fit for a basement wrestling room set up. Shipping is fast and mats are well packaged. Very happy with it. Highly recommended.

7 April 2026
Rated 5 out of 5 stars

Great quality

The made came surprisingly sooner than I thought and the material & feel of the mats were excellent. I’m definitely satisfied with my purchase due to the quality of the mats.

24 March 2026
Rated 1 out of 5 stars

Beware of ordering custom mats online

I ordered custom mats. The sales rep received the measurements over the phone. I was sent documents that I did not understand and asked for guidance. I did not receive any guidance. The mats arrived without notice. The mats were the wrong thickness and the wrong size. After 2 weeks of back and forth emails, no personal conversation, no review of the emails between the sales rep and me, I was told they will not take them back and to go sell them on Facebook. This is a $3000 + investment that I am stuck with. I would encourage mat shoppers to look locally. Local businesses are able to handle the whole process verses an online ordering system. I would not recommend Dollamur Mats.

18 February 2026
Unprompted review
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Reply from Dollamur

Dr. Hanson,

We’re very sorry to hear that this experience has been frustrating. Purchasing custom mats is a significant investment, and we understand how important it is that everything arrives exactly as expected.

Our team has been in communication regarding this order, and we are currently reviewing all details of the process — including the original measurements, documentation, and correspondence — to better understand what may have caused the confusion and to identify the root cause.

Because each mat system is manufactured to the specifications approved prior to production, we take extra care to document those details throughout the ordering process. That said, if something in the process was unclear or could have been communicated better, we absolutely want to learn from it and improve the experience for our customers.

We appreciate the time you’ve spent corresponding with our team so far and remain committed to thoroughly reviewing this situation. Our goal is always to ensure customers feel supported and confident when working with us.

Rated 5 out of 5 stars

Super-fast delivery on home mat

Great service and super-fast on delivery once order was placed. The mats are great!

25 February 2026
Dollamur logo

Reply from Dollamur

Thank you for the wonderful feedback!

Rated 3 out of 5 stars

Online ordering was easy & shipped…

Online ordering was easy & shipped quickly. My sales rep though was horrible. I emailed for over 3 weeks trying to get information about ordering mat tape & transition pieces. Finally got the discount code & link for the tape, but then it took almost another 3 weeks to get the transition pieces ordered because you can't order those online. I even called the supervisor & another sales person who also did not return my calls. Absolutely horrible customer service from that standpoint.

24 February 2026
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Reply from Dollamur

So sorry you had an problem with your order and communication. We strive to respond quickly and accurately. I will pass your comments along to our Team so we can improve.

Rated 5 out of 5 stars

QUALITY MATS, quality, customer service!

I had a really great experience with Dollamur’s customer service. I ordered two wrestling mats and ran into an issue where one of them was not the correct size.

From the moment I reached out, their team responded quickly and took the situation seriously. They were very receptive and diligent in working toward a solution.

I especially want to recognize Nola Nix—her communication was excellent throughout the process, and you could tell she genuinely cared about resolving the issue the right way.

It’s not just about the product—it’s about how a company handles things when something isn’t perfect. Dollamur absolutely delivered in that regard. I would definitely recommend them.

23 February 2026
Unprompted review
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Reply from Dollamur

Thank you so much for putting your trust in us, Donald, and for the kind words and feedback. We will let Nola know -- that will make her day. If you need anything in the future, you know where to find us!

Rated 5 out of 5 stars

Your merchandise is by far the Best…Coach O

Your merchandise is by far the Best I’ve been using your equipment for 2 decades and never had any issues 👍🏽🥊🙏🏽 Keep up the good work Dollarmur. ***** Olando The Warrior Rivera

12 January 2026
Dollamur logo

Reply from Dollamur

Thank you SO much for the kind words and 2 decades of trust, Coach O! Feedback like this is exactly why we do what we do.

Rated 5 out of 5 stars

Amazing mats

Just got my 10x10 two mats that stick with the velco, great investment. No need for tape that leaves sticky residue. Strong hold. Mats feel amazing.

5 December 2025
Dollamur logo

Reply from Dollamur

Thank yo so much for the wonderful feedback, we're thrilled to hear that you love your mats!

Rated 5 out of 5 stars

Mat attacks

The shipping time was good and Makes me confident in my next order. I’ve only used it 3 times on our BJJ mats, so far so good.

1 December 2025
Rated 5 out of 5 stars

Let's roll!

Great service & product. Mat provides a much needed basement centerpiece for H.S. boys gathered to watch UFC events.

1 December 2025

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