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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the product, noting its effectiveness in achieving a natural-looking tan and its pleasant taste, often preferring it over other brands. They appreciate the quality and the golden color it provides, with some experiencing noticeable results within a few days or weeks. The product is often described as top-tier, working well for those who struggle to tan naturally and offering a good alternative to traditional self-tanners. However, some people were dissatisfied with the delivery service, reporting long waiting times for their orders to arrive, with some even experiencing issues with customs or lost packages. A few other people also felt that the product did not work for them, seeing no change in their skin tone even after prolonged use, leading to concerns about its value for money. Additionally, some customers expressed disappointment with the taste, finding it unpleasant despite others enjoying it.

What people talk about most

Product

People report positive experiences with the product, with many finding the taste lovely and easy to drink,... See more

Quality

Customers generally report positive experiences with product quality, with many finding the product amazing... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction and a desire... See more

Delivery service

Consumers find delivery service to be ambiguous, with some experiencing quick delivery and easy ordering,... See more

Value for money

Users describe ambiguous interactions with value for money, with many reviewers expressing significant... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Tuck three weeks to come finley came today had my thirst drops this morning will keep you all updated

Rated 5 out of 5 stars

I’ve had a few different brands and these seem too be the best but you have to stick with them and be patient too start noticing the difference and allso take a picture of your skin in natural light s... See more

Rated 5 out of 5 stars

Got the bundle for my girlfriend as a small surprise and she ended up loving it way more than I expected. She was always complaining about being too pale and hating self-tanners, so I thought l'd giv... See more

Rated 5 out of 5 stars

I was already pretty skeptical about ordering these tanning drops again. I’ve tried a few tanning drops I kept seeing on Facebook, and none of them did much. Either the taste was horrible... See more


Company details

  1. Beauty Product Supplier

Written by the company

DolceLove is a tanning drops brand built for people who want a real, natural-looking glow without sunbeds, streaks, or fake tan messing up their bedsheets. Our drinkable Tan Drops work from within using carefully chosen ingredients that support your skin's natural tanning process gradually over time, no harsh chemicals and no melanotan involved. We're not going to pretend we got everything right from day one because we didn't. Over the past 6+ months we've put a lot of work into improving every part of the brand based on honest feedback from our customers. The formula has been completely reworked with a stronger dosage and the ingredients we knew were missing, so it actually delivers results without needing sun exposure to back it up. We've also launched new flavours that genuinely taste good, strawberry, peach mango and our reformulated watermelon are the current line up. One of the biggest lessons we learned is that real results take time. After running surveys with our own customers, we found that visible changes start showing up around the 1 to 1.5 month mark, with the best results around 3 to 4 months. We've updated our entire website to reflect this honestly because the last thing we want is to mislead anyone with unrealistic timelines. On the support side, we've grown our team and made sure every email is replied to within 24 hours by an actual human. Our only active support email is support@dolcelove.co We ship worldwide and we're still learning, still improving, still listening. If you've been burned by the tanning drop space before, we get it, that's exactly why we're trying to do things differently.


Contact info

3.7

Average

TrustScore 3.5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Received in a decent time

Update i definitely see a difference in slight tan when I wasn't in the sun was slight but noticeable,, however I decided to go for a sun bed for 6 mins only 1 occasion and noticed a huge difference ans 2 other days I was out for the day in 17 degree sun and again caught the sun so much more than I usually do , so 100% will be rebuying as a huge difference when just casually out in normal sun brilliant product I love it

Received in a decent time, very well packed and don't taste horrible thank god , have only been using a couple of days so yet to see a tan but thats to be expected in the short time I've used them , but so far no complaints this will be am absolute game changer if I get a good glow up

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Dont answer live chat or emails tried…

Dont answer live chat or emails tried to cancel within the 12 hours but heard nothing back.
Bad customer service so products are probably the same

Your response says everything if this is how you talk to customers. If you had replied I would not have needed to keep sending messages and emails and surely my first message would not have gone into spam

1 April 2025
Unprompted review
Dolcelove logo

Reply from Dolcelove

Dear Lindsay,

It's because you've been spamming with emails n messages which is why they all went into the spam list.

It clearly states 24 hours on the website for someone to get back to you, and you may get a fast response on live chat if there's anyone available.

But because we do have people like you booming with a bunch of emails it's harder for us to filter and get back to everyone on time.

Next time before you want to buy something open your eyes. On the product website, everything is mentioned there.

Rated 1 out of 5 stars

Waste of money

Bought the Milano Tanning Drops and they have had zero effect and they have a no return policy.
Have nearly finished the second bottle and it's been a complete waste of time and money.
Do not bother with them.

27 March 2025
Unprompted review
Dolcelove logo

Reply from Dolcelove

Dear Jo,

Please send us an email at info@dolcelove.co if you have any issues with your order. Our team is more than happy to assist you!

As per our policy, we do not offer returns but it states that we do refund customers depending on the concerns.

Rated 5 out of 5 stars

Just received and my order m and I am…

Just received and my order m and I am in love 🥰💛 highly recommend. Don’t think twice and buy it!!!

21 March 2025
Unprompted review
Dolcelove logo

Reply from Dolcelove

Dear Customer,

Thank you for your feedback!

We are glad that you are happy with the purchase.

Rated 5 out of 5 stars

Genuine product

Genuine product. Surprisely great results. Must try!!

18 March 2025
Unprompted review
Dolcelove logo

Reply from Dolcelove

Hi Sunnie,

We appreciate your feedback.

Rated 5 out of 5 stars

The product arrived on time

The product arrived on time, the packaging feels nice and the tan drops works, only tried for 1 week and slowly I see a gradual tan. I'm satisfied!

6 March 2025
Unprompted review
Dolcelove logo

Reply from Dolcelove

Dear Customer,

Thank you for your review.

Show reviews in all languages. (125 reviews)

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