dokidokicosplay Reviews 

Beautiful, the best quality cosplay we found, so faar! Absolutly Beautiful. Thank you.

My package was split, and some of the items marked as “ready to ship” weren’t included in the package I received. It did arrive faster than expected, but the bag had a strong perfume smell. I’m allergic to perfume, so that wasn’t a great experience. However, the website itself is safe, so there’s no need to worry about that.

I’ve bought so many things at this point from dokidoki wigs and full cosplays alike and I’ve never had a bad experience with them! Shipping was right on time ready to ship items shipped out basically the day I ordered them and arrived sooner then expected and in stock items shipped within when they stated and arrived in two weeks ish. Customer support has always been super sweet and helpful when I’ve emailed them and I’ve had good experiences with the quality of my items too even though my cosplays are mostly from their cheapest line (n) but I have one r cosplay as well and love it! Wigs are also nice quality and super easy to style so overall highly recommend! I’d personally pick the cheapest shipping option because the tariff fee is included in that if you’re in the US but they also show all that in the shipping options so-

Do not use, these guys are absolutely useless. 37 days to post a standard wig. I tell them to cancel, so they ignore and send. Damn straight it's been denied on delivery and being sent back 😂.

Good service & issued refund on order when cancelled due to time constraint ^-^

I wanted a fern SR cosplay but It was not in my size so I emailed asking when it would be in stock and the next day it was in stock! The shipping has REALLY fast and the quality was great, the details on the shirt are gorgeous and the capes fabric is super soft!

Viky Doky does not have a true option to allow returns even in the case of an obvious ordering mistake, In their return policy they state "we strive to offer 100% satisfaction to all our valued customers" and "return to our warehouse". What they do not disclose is that the warehouse is in China, and the cost for most returns is more than the cost of most of the products. This is deceptive. No one in the US should order from Viky Doki.

EDIT: Found out they’re resellers for companies in china, like aliexpress and taobao and so on. I’d say to be wary about the item I bought and not the site itself considering other reviews, but I’m not entirely sure which one it was, sorry.

Got a pale yellow wig (think mozarella cheese?) from the site that showed full coverage in the hairline, but came thin and noticable and bright yellow (like a sunflower). Only upsides is it wasn’t a really long wait so if you don’t care about the other issues and are willing to put in work then who cares, its your money.

I would give zero if I could, literally the worst company of cosplay in terms of customer service. I waited 6 months for a simple wig ready to ship, they refused to respond to my emails. I needed to get PayPal involved, the service is also just slow and horrible In general, do not buy from this company. Save your money and get them on Taobao with a shopping service or buy directly from the site them if you can.

I purchased the R-rated Varesa and Neuvillette cosplays.

Postives
✅Both costumes have very high details. I’m very impressed with the print work that’s gone into them, the choice of materials they’ve gone with and the quality of the accessories.
✅ I wanted these costumes for a convention I was going to and was struggling to work out delivery estimations, so I emailed them and they provided dates of what could arrive on time. I was told the wig wouldn’t and they refunded me for it but when my second costume arrived I found it in there I was over the moon as it is perfect colours and soft texture.
✅ Sizing is true to size in the charts provided
✅ Their communication is 10/10
✅ Cosplays arrived nicely packaged with bags that are good for storing them

Not everything can be perfect, and I did experience some negatives
❌ Some of the accessories were a bit questionable for example the hair ‘X’ clips were all straight singles. However, the Barrett was easy to remove, and with the power of super glue, I was able to stack them into an X, as they are meant to be
❌ The horns for Varesa aren’t very well structured and don’t sit on the hairband provided very well, but I’m fortunate and have sewing skills, so I plan to add more stuffing and find a sturdier base for them.
❌ Neuvillette we were sent two gloves but for the same hand meaning we’ve had to substitute one to at doesn’t match to make the cosplay work. However, I did inform Doki Doki of this and they have offered to send me a replacement and provided a realistic expectation of how long it will take to receive them, but they put down the wrong postcode and it’s returned to sender. Mistakes happen and I appreciate their resolve to amend them and hoping I can still get that replacement pair. I think if you are missing anything written down your full address for them to help recent this.

Hey! So if your wondering yes this is a review but also an explaination.

Basically doki doki cosplay is not responsible for mistakes in your cosplay or delivery, they’re items and cosplays are bought from a Chinese company that is strictly set in china.

If you’ve bought from places like shien, Temu, Ali express and on.. it’s the same thing. Theyre resellers for companies in china.

I have also seen people complain that they’re cosplays “arent here” after months of waiting. In reality if the website doesn’t say “ready to ship” or “in-stock” it probably means you’ll have to wait about a year. I waited from August 2024 to now for my cosplay as it had a processing time. (If you’d don’t read everything bc it’s pretty clear on buyers page then it’s on you, not on the delivery team or the company.) if your gonna buy from china read about it before you do.

One thing I will say tho is that some of the metal accessories will probably fall off bc they aren’t made for long time uses. (And worn down from the delivery.) the sizes arent very big just like every single Chinese costume at this point.

I ordered a cosplay from DokiDoki. Their website clearly says: EU shipping:Processing time 2-3 days+ transportation time 2-7 Days". 2 weeks have passed and they didn't ship it, so I sent an email. Instead of giving me an update, they accused me of things like “malicious refund” (which I never requested!) and cancelled my order. They refunded me only after I requested a tracking number.

Sadly, this is not the first time I’ve had an awful experience with this store. I had problems before where they failed to ship items or handled issues poorly (I waited MONTHS).

I ordered in good faith and just wanted the gift I paid for. I would not recommend them, especially if you need your order by a certain date.

I ordered my girlfriend a cosplay back on March 28th here it is now June 14th and still no response. Any attempts to contact are ignored. This company literally just took my money.

If I could give zero stars I would. Order placed on March 13, 2025 has not been received as of May 31, 2025. Tried to cancel order but the company refused to cancel and refund. Don't waste your time or money. This company sucks and is just a foreign cash cow.

Absolutely horrid. I received a subpar excuse for a Genshin costume. Sadly I had bought two at the same time, a Honkai Star Rail one too, because I didn't want to pay an extra 100$ in shipping, expecting that they would be good quality based on their videos, photos and reviews. I'm not convinced DokiDoki's photos are even theirs. I left a deserved, bad review on a costume and only then did they offer their "after-sale service" - this excuse for a 'service' is basically telling the customer to go F themselves. They waited until the return window was up - literally a few days after I could've returned it - to return my email, and said they couldn't accept the return. When I chewed them out for conveniently waiting to even respond to my review, they said they would accept the return, then completely ghosted. I tried to reach out after and it's been absolute crickets. The extra costume is to this day, literally still in the bag, sealed. I have every piece of the other costume and it, too, is in the same bag it arrived in. Two unworn costumes that I can't do a single thing with. Over three-hundred US dollars, not including the one-hundred dollar shipping that we all know is an absolute scam. I've never seen such a racket over cosplay.

Package was delivered to the wrong address and they only offered a 20% discount to reorder the same product. Also, took weeks to respond when I inquired about the missing delivery.

Had minor issues with them before, but usually just a small missing accessory or a missing button. This time I payed for my most expensive cosplay yet that was made to order. After 3 months of nothing I emailed them and got the answer that it was out of stock and there is nothing they can do. They didn't reach out about it, just planned to keep the money and say nothing and never made the thing I ordered. I am genuinely disappointed since their customer service has been great before

They used to be better.
I've bought so many cosplays from them and never had an issue until this year, I've purchase a cosplay in Jan that was "ready for ship" I paid express shipping hoping to get it for Feb for katsu, anyhow a week goes by no updates y msg them and they state they "shipped it" I was given a fake tracking number and left at that. weeks go by.. nothing. I reached out multiple times for a Refund was refused 3 times and keep been told lies that it was "shipped" 3 months later past the date I needed it for later filed a claim with the bank and got my money back. Never had a issue till now not sure if I would buy again from them after this. truly.

Very good customer service. One item from my order was sold out and they contacted me about it and when I cancelled my order regarding that item, this was processed fast and my refund is already on way. Delivery (of other items) was efficient and we received what we ordered.

Wasted $66 here. I had really high hopes, the photos looked great and the reviews were all positive. So when I saw that my package arrived early I was excited until I opened it. I was hit with a terrible smell and the latex/leather felt sticky. The sizing was completely different than the website. And to return the items it'd cost more money to send it back. The customer service sends you to an email to get the shipping address for returns but when I contacted the email I keep getting the run around and still no exact shipping address. I was just told to send it back china, you dont get what you paid in shipping back, and it'll cost more money to send it back.