DogWatch Hidden Fences - Southeastern Ontario Reviews 73

TrustScore 5 out of 5

4.9

Wellington Street 1948, K0H 1H0 Battersea, Ontario, CA


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Rated 5 out of 5 stars

Excellent product. Was shown how to train my dogs on it. The staff was very professional. Highly recommend this product and this company to any one having pets that are outside. Nick was excellent to... See more

Company replied

Rated 5 out of 5 stars

Keith was very knowledgable and reassuring. Nervous about setting up the containment field with two gentle dogs, excellent explaination and informed guidance was provided. Even though the fence wa... See more

Company replied

Rated 5 out of 5 stars

Keith did an up front review, made recommendations, including a loop encompassing lake frontage, delivered on time, Installation was well planned out and clean. Next was training us, then a lesson for... See more

Company replied

Rated 4 out of 5 stars

The service was excellent. The problem is extremely stubborn dogs who, no matter how high the setting is on the collar, they will run through the flags take a shock and keep on going. Was hoping thi... See more

Company replied


Company details

  1. Pet Store
  2. Fence Contractor
  3. Pet Trainer

Written by the company

At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.


Contact info

  • Wellington Street 1948, K0H 1H0, Battersea, Ontario, Canada

  • 800-647-3307

4.9

Excellent

TrustScore 5 out of 5

73 reviews

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Rated 5 out of 5 stars

Excellent product

Excellent product. Was shown how to train my dogs on it. The staff was very professional. Highly recommend this product and this company to any one having pets that are outside. Nick was excellent to deal with. Was installed and had the training all in the same day.

2 August 2023
Unprompted review
DogWatch Hidden Fences - Southeastern Ontario logo

Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Tim,
Thank you for your kind review; we are happy to pass along your comments to Nick. we do strive for 100% satisfaction, and it is great to see you had such a positive experience at DogWatch of Southeastern Ontario. We are always more than happy to assist you if anything else comes up. Take care!
Thank you,
Trixie, Keith and Nick

Rated 5 out of 5 stars

A great investment for my dogs' quality of life!

I contacted Dogwatch on the enthusiastic recommendation of my cousins, whose high energy Aussie 100% respects their invisible fence. Nick, Keith and Trixie were absolutely terrific to work with. Their confidence in the effectiveness of their product made me confident that I was making the right choice. I have an older lab and a young German Shepherd and both of them learned the new boundaries within a few days, using the training techniques that Nick showed me. Now they have loads of room to run and play and I have peace of mind knowing that they are safe within the space (almost a full acre) available to them. My house is surrounded by very rough, rocky terrain in a wooded area, and the Dogwatch system was by far the cheapest and easiest fencing option, as well as being, in my opinion, also the best. Thanks to the whole team for providing really great customer service throughout the process, and to Nick for quickly following up whenever I had a question. Along with being a good business person he is also a committed dog lover! No regrets, this is a fabulous system that is well worth the money spent.

15 November 2022
Unprompted review
DogWatch Hidden Fences - Southeastern Ontario logo

Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Joanne, We do strive for 100% satisfaction, and it is great to see you had such a positive experience at DogWatch of Southeastern Ontario. We are happy you found our staff to be so supportive during your experience. I will be sure to pass your kind words on to Nick as well... If you ever need anything else from us, please feel free to give us a call or stop by.
Have an awesome day!
Trixie

Rated 5 out of 5 stars

Dog Watch excellent service

Doug from Dog watch did an excellent job at installing the underground fence system. He also spent time to show us how to train our dog. I was worried our dog would not respond well to the system because he has such a high pray drive. We have had the system a few weeks now, and he is now not leaving the property. I am very happy with the service Dog Watch provided.

13 October 2021
Unprompted review
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Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Andrea,
That is awesome to hear. Thank you so much for the review, I have passed your kind words on to Doug and it made his day!!! We are always more than happy to assist you if anything else comes up. Take care!
Trixie

Rated 5 out of 5 stars

BRICK WALL

With some simple training my high strung golden retriever stops like a brick wall! Won’t have to worry about the road any longer! Very happy and pleased with the product and the team that came to install.

8 July 2021
Unprompted review
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Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Tanner,

Thank you so much for the review :) We are so happy to hear everything is going well, We enjoy nothing more than hearing from happy clients with happy dogs :) Please call us if you need us!!!

Thank you,
Trixie

Rated 5 out of 5 stars

Great service

Great service, pleasure to do business with. Will recommend to everyone who is looking for a pet fence

19 February 2021
Unprompted review
Rated 5 out of 5 stars

Installing this fence was one of the…

Installing this fence was one of the best decisions I have ever made.
I live very close to a very busy road. My dogs have been amazing respecting the fence.

22 February 2020
Unprompted review
DogWatch Hidden Fences - Southeastern Ontario logo

Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Kimberly,
Thank you so much for the review, we are glad to have you as part of the Dogwatch family. It is so nice to let your pups run and not have to worry :) Do not hesitate to give us a call if you ever need us.
Thank you,
Trixie and Keith

Rated 5 out of 5 stars

To be honest

To be honest, I really did not think invisible fencing would work with my dog Bocephus. He is a very large purebred chocolate lab and extremely stubborn and strong willed. But... I followed thru with my homework taking him out and pushing past "flag" boundaries.... that worked but I wondered if it would work when people or dog came by.... OMG.... it did!! I now put collar on him, let him outside, shut door and truly never worry anymore... it works, these people go above and beyond.. check up on progress, quick to respond to questions and are amazing at payment plans!!

21 February 2020
Unprompted review
DogWatch Hidden Fences - Southeastern Ontario logo

Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Kimmy,
Thank you so very much for the review, we really do appreciate it. I know Bocephus is a happy pup now :) It is hard to put trust into something unknown, and are so glad you took that step with us at Dogwatch. The payment plans through ourselves are fantastic. We try our best to work with our customers and we are so happy that you and Bo are happy :) Please call us if you need us!!! And please...keep sending those pics of the big guy :)

Trixie and Keith

Rated 5 out of 5 stars

Great folks and great customer service

Great folks and great customer service. All visits on time and all quotes accurate to the penny.

11 December 2019
Unprompted review
DogWatch Hidden Fences - Southeastern Ontario logo

Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Bryce,
Thank you so much for the review and compliments. We really do appreciate it. Please call us if you need us.
Thank you,
Trixie and Keith

Rated 5 out of 5 stars

A+ Product and Service!

Keith and Trixie are great! Thor and Zelda really respond to the fence. We love it! It gives them the freedom they need!

6 December 2019
Unprompted review
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Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Scott,
We are so happy to hear that. And thank you for the review. I hope they come in from outside exhausted :) Please call if you need us.
Thank you,
Trixie and Keith

Rated 5 out of 5 stars

Excellent service

Excellent service. Professional installation. Responded to all questions and concerns.
I would highly recommend Tricia, Keith and Dogwatch of Southeastern Ontario to anyone looking for pet friendly freedom solution.

Our 5 month old Golden Retriever, Maverick, loves the freedom Dogwatch provides.

5 December 2019
Unprompted review
DogWatch Hidden Fences - Southeastern Ontario logo

Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Steve,
Thank you for the 5 star review. We are so happy Maverick is doing well. Do not hesitate to send us a picture. We would love to post his photo on our FB page.
Thank you,
Trixie and Keith

Rated 5 out of 5 stars

This is the second time we have…

This is the second time we have contacted DogWatch to address our dog's saftey fencing. I cannot speak for all Dogwatch business owners but I can for Trixie and Keith Bailey. I was thankful our two locations, Carleton Place in 2014 and then Westport in 2019 were both in their territory. The quick response time is important, the full explanation of all items included and the way they work is important for any new customer. It was more of a visit with Keith, clearly a pet lover. Our pets are very used to full reign of many acres so when on another property have no sense of boundaries or traffic, this now has their safety taken care of, they are lmembers of our large family. Follow up is important, they have this also well taken care of.

5 December 2019
Unprompted review
DogWatch Hidden Fences - Southeastern Ontario logo

Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Sherrie and John,
Thank you so much for the review and we are so happy we could please you not once, but twice. Yes, Keith loves the visits with the pups as well. He has the fun part of the business lol. I do on occasion get to meet our Dogwatch pups. Please call us if you need us :)
Thank you,
Trixie and Keith

Rated 5 out of 5 stars

thank you!!

Thank you to an amazing couple who helped us with every step! Everything was explained thoroughly!! From installation and training. When we had a question and a problem with our one dog, they helped us through it. We have recommended them to those who have asked about our new system!
Thank you Trixie and Keith! You’ve given us the perfect solution to keeping our dogs safe! Your system is fantastic and so easy to use....even for the stubborn dogs!!

5 December 2019
Unprompted review
DogWatch Hidden Fences - Southeastern Ontario logo

Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Cindy and Chris,
Thank you so much for the kind words, You guys are awesome :) And we are so glad we could help keep your pups safe. If you have any questions moving forward, do not hesitate to give us a call.
Thank you,
Trixie and Keith

Rated 4 out of 5 stars

Follow up by phone the week after…

Follow up by phone the week after installation

How to handle white flags in snow

15 November 2019
Unprompted review
DogWatch Hidden Fences - Southeastern Ontario logo

Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi David,
Thank you very much for the review. We will start following up with our customers more. The flags should all be out now. After 3 weeks of being in, You remove every other flag, every other day until they are gone. We don't start using our colored flags until snow is on the ground and staying, as we order only a small amount of colored flags. If you would like to discuss anything or have more concerns, please call me at 613-376-3212.

Thank you,
Trixie

Rated 5 out of 5 stars

Excellent service!

Excellent service!
Before, during and after installation. This company was referred to me and I'm glad I chose them. Keith explained everything so well and Trixie came out to help me with some issues that I was having with the training (not my dog) :) Also, excellent value for the service.

17 September 2019
Unprompted review
DogWatch Hidden Fences - Southeastern Ontario logo

Reply from DogWatch Hidden Fences - Southeastern Ontario

Thank you so much for the review, I have been thinking of you and Goldie...wondering how everything was going. And I was going to call for an update :) It was my pleasure to come out, I love meeting our customers and their humans lol If you ever need us, do not hesitate to call!!!

Thank you,
Trixie

Rated 5 out of 5 stars

I love the system.

13 August 2019
Unprompted review
DogWatch Hidden Fences - Southeastern Ontario logo

Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Peggy,
Thank you so much for the 5 star review. We are happy you are happy :) Please call us if you ever need us!!!
Thank you,
Trixie and Keith

Rated 5 out of 5 stars

This company

This company, the product, the representatives all deserve a 5/5 rating. Amazing system and so easy to use! Gives you the upmost piece of mind! Best purchase in years, would recommend this awesome product to any & everyone with a dog 😊

6 August 2019
Unprompted review
DogWatch Hidden Fences - Southeastern Ontario logo

Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Ashley,
Thank you so much for the review :) I have driven by a few times and have seen Cooper just sitting there pondering life lolol We are so glad you are happy with the system. And Thank you so much for the recommendations :) Please call us if you need us!!!

Thank you,
Trixie

Rated 5 out of 5 stars

Hidden Fence is a lifestyle you shouldn’t go without if you have a dog

Happy, tired, and SAFE dog. 3 acres to roam and play. The BEST thing we have ever purchased for our dog. Hidden fence is a lifestyle you shouldn’t live without if you have a dog who doesn’t have a fence. Phenomenal customer support and service. Our dog has never crossed her boundary, not even for a squirrel!

17 July 2019
Unprompted review
DogWatch Hidden Fences - Southeastern Ontario logo

Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Rachel,
Thank you so much for the positive review :) Keeping your pup safe is number one on our list. It is always a plus to have a happy tired pup at the end of the day!!! Please call us if you need us :)
Thank you,
Trixie and Keith

Rated 5 out of 5 stars

The folks at DogWatch were very…

The folks at DogWatch were very knowledgeable and extremely helpful when advising us and later installing our hidden fence. Keith thoroughly explained the system and detailed how to train our dog to become familiar with the fence. We are extremely pleased with the result. No worries about our pup in the yard!

5 July 2019
Unprompted review
DogWatch Hidden Fences - Southeastern Ontario logo

Reply from DogWatch Hidden Fences - Southeastern Ontario

Hi Leslie,
Thank you very much for the review...We love to hear from our customers good or bad. We are very happy that you can now relax in your yard with your pup knowing your pup is safe and secure :)
Thank you,
Trixie and Keith

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