DogWatch Hidden Fences - Columbus Reviews 78

TrustScore 5 out of 5

4.9

2585 Pennbrook Ct, 43026 Hilliard, OH, US


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Rated 5 out of 5 stars

Been a customer for almost 10 years! Not sure who appreciates DogWatch more, Lisa and I or our dogs.

Rated 4 out of 5 stars

Don't get me wrong everything was perfect I think the collars could fit better there's no room for growth and the Snaps are hard to find

Company replied

Rated 5 out of 5 stars

DogWatch did a great job assisting us. Whenever called we got an immediate response and help. Our dogs have it down pat and we couldn’t be happier with being able to just let them out and run around n... See more

Rated 5 out of 5 stars

Thank you Pat and Emily for giving us such excellent service for nearly 10 years! We’re on our 2nd home and our 2nd dog since we began our service with them. They truly are as advertised; there for yo... See more

Company replied


Company details

  1. Pet Store
  2. Fence Contractor
  3. Pet Trainer

Written by the company

At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.


Contact info

  • 2585 Pennbrook Ct, 43026, Hilliard, OH, United States

  • 614-527-3799

4.9

Excellent

TrustScore 5 out of 5

78 reviews

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Rated 5 out of 5 stars

4 pups + DogWatch = no worries

4 dogs in the country. Once Dogwatch came, we haven’t had one second of concern or worry our dogs would get out and lost. Dogwatch fenced in 2 acres for the dogs to run and play and I don’t have to give it a second thought. Bonus, our daughter has Dogwatch also, her pups’ collar works in our yard, so we get to pup sit quite a lot, he loves going from a small suburban yard to the open space here. Love DogWatch.

13 January 2020
Unprompted review
DogWatch Hidden Fences - Columbus logo

Reply from DogWatch Hidden Fences - Columbus

Sue, thank you so much for your kind words. We love Chip, Dale, Ohren and Murphy. Such wonderful dogs. Your daughter's dog. Boon is a sweetheart as well.

Rated 5 out of 5 stars

Highly recommend!!!

Highly recommend!!!
Steve was awesome as installer/ trainer
Needed new collars fairly soon after install as pups are growing at an accelerated rate and had the new ones in 3 days with no hassle
Received follow-up email to make sure everything was up to my expectations

3 September 2019
Unprompted review
Rated 4 out of 5 stars

Don't get me wrong everything was…

Don't get me wrong everything was perfect I think the collars could fit better there's no room for growth and the Snaps are hard to find

25 July 2019
Unprompted review
DogWatch Hidden Fences - Columbus logo

Reply from DogWatch Hidden Fences - Columbus

Hi there! If you need the next size collar up, just give us a call and we'll send you another. Not sure what you mean by the snaps, but we'd be happy to help with that too.

Rated 5 out of 5 stars

Wonderful!

We had a great experience with the install and use of our electric fence. Our dog took to it immediately and it has made our lives so much easier!

24 July 2019
Unprompted review
Rated 5 out of 5 stars

I would give them 10 starts if I…

I would give them 10 starts if I could!!!

This company went above and beyond for me. Whenever i had a question, their customer service has always been very helpful in answering any questions I had. In addition to a helpful customer service team, when my dog went deaf they sent me out a vibrating collar to try out since she couldn't hear the beeping. They allowed me to try out both and told me to just return whichever one i didn't want at the end of the month. During that time I herniated some disks in my back and was laid up for a while and unable to return the collar on time. When I called them, they were completely understanding and gave me plenty of time to recuperate and send back the collar later. Every interaction I have had with anyone in this company has been pleasant, and I would and have recommend them on that alone, not to mention the product itself! I had a different fence previously and it would fail constantly allowing my dog to run free in the neighborhood. Once I replaced it with my DogWatch Hidden Fence, I have had absolutely zero issues or failures. It works perfectly and I couldn't be happier! If you are considering a hidden dog fence, you couldn't go with a better Company, and their 2 year battery for the collar is a huge bonus! This company deserves your business.

24 July 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service

Very timely, friendly and experienced company. Answered many questions, helped problem solve specific requests and potential issues, and always available for follow-up system and training questions. So glad we used this company!

17 July 2019
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Pat and Emily were great from the start. I had concerns about our golden retriever being such a scaredy-cat and not taking to the training.. Pat assured me that he would make sure he came out to do the installation and initial training. My golden loved him! Our dogs know how far they can go now before their collars start singing to them! Thank you again for a great experience.

17 July 2019
Unprompted review
Rated 5 out of 5 stars

Chips fence

Great job by all involved. No issues with training and best money I ever spent.

31 January 2019
Unprompted review
Rated 5 out of 5 stars

DogWatch did a great job assisting us

DogWatch did a great job assisting us. Whenever called we got an immediate response and help. Our dogs have it down pat and we couldn’t be happier with being able to just let them out and run around not having to worry about them running into the street or our neighbors yards.

23 January 2019
Unprompted review

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