I have been a loyal customer for over five years . Excellent service and reasonable prices for most aesthetic products . Shipping on time . Highly recommended.
Company replied
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I’ve been using Doctor Medica for prob 10 years. Their pricing is the best but more importantly ALL of the representatives that have helped me have always been very knowledgeable helpful and friendl... See more
Company replied
Not what i expected, but better. Actually, this is a high-end solution for a bargain price. I had my reservations to ordering sensitive products online, mostly about the shipment and package quality.... See more
Company replied
Once again, DoctorMedica was prompt with my order. There was a small glitch in the system and I wasn't able to order products. A couple of emails revealed that my license had just expired and needed... See more
Company replied
Company details
Written by the company
Doctor Medica serves as your comprehensive gateway to premium medical injectables and supplies. We proudly feature renowned aesthetic and medical brands like JUVEDERM®, RESTYLANE®, TEOSYAL®, RADIESSE®, ORTHOVISC®, HYALGAN®, and EUFLEXXA®. Since 2006, our commitment has been to provide unparalleled service to medical clinics and spas worldwide. With us, you will have access to authentic, brand-name dermal fillers, mesotherapy treatments, orthopedic solutions, and a range of other reputable brand-name products. Experience exceptional service and VIP account management, with a range of authentic products at attractive prices.
Contact info
4.7
Excellent
99 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From placing the order to receiving the…
From placing the order to receiving the package, they consistently provide updates.
Highly Recommended
13 May 2026
Unprompted review
Reply from Doctor Medica
Thank you for your recommendation! We’re glad to hear that you had a smooth experience from placing your order to receiving your package. Keeping our customers updated every step of the way is important to us. We appreciate your support!
I have been a loyal customer for over…
I have been a loyal customer for over five years . Excellent service and reasonable prices for most aesthetic products . Shipping on time . Highly recommended.
8 May 2026
Unprompted review
Reply from Doctor Medica
Thank you for your continued trust and loyalty over the past five years. We truly appreciate your kind words about our service, pricing, and timely shipping. Your recommendation means a lot to us, and we look forward to continuing to serve you with the same level of care and quality.
Reply from Doctor Medica
Thank you so much for your kind review! We truly appreciate your support and are happy to hear you had a great experience with our customer service.
Great service
Great service, communicated the entire time, great quality!
7 January 2026
Unprompted review
Reply from Doctor Medica
We truly appreciate your review! It means a lot to us that you were satisfied with our service and quality. Looking forward to serving you again!
The service
5 March 2026
Unprompted review
Reply from Doctor Medica
Thank you for your 5-star review! We truly appreciate your support and are glad you were satisfied with our service. We look forward to serving you again in the future!
Order was received in a timely matter.
Order was received in a timely matter.
24 February 2026
Unprompted review
Reply from Doctor Medica
We appreciate your positive review! Glad your order arrived on time. Your satisfaction means a lot to us. Hope to serve you again soon!
Outstanding customer service
Outstanding customer service. Delivery time is quick.
2 February 2026
Unprompted review
Reply from Doctor Medica
Thank you for the wonderful feedback! Providing excellent customer service and fast delivery is our priority. We appreciate you choosing us!
Reply from Doctor Medica
Thank you for your kind words and recommendation! We’re glad to know you’re always satisfied with the timely delivery of your orders. We look forward to serving you again!
Great x 10 years
I’ve been using them for about ten years and have always received top quality assistance and product. Great customer service!
9 December 2025
Unprompted review
Reply from Doctor Medica
We appreciate your great feedback! It's fantastic to hear that you were impressed by our fast delivery and careful packaging. Sorry for the challenge with opening, but we're pleased you found it worthwhile! Providing genuine products at unbeatable prices is our goal. We can't wait to assist you again soon!
Excellent and reputable company
I'm a physician and have ordered products from this company for over 10 yrs. Their products are top of the line, their customer service is excellent, and once ordered their shipping times are fast. The occasional specials are great, as are the discounts with bulk orders. This is a great company!
5 December 2025
Unprompted review
Reply from Doctor Medica
Your uplifting message motivates us to do even better! We’re grateful for your confidence in our products and the service we provide. Every happy client reminds us why we love what we do. We look forward to continuing this great partnership!
Great products
All of the products I’ve ordered have been high quality and shipped in a timely manner. I’ve been using this company for about 2 1/2 years with no issues. Good customer service.
23 October 2025
Unprompted review
Reply from Doctor Medica
It’s always a pleasure hearing from happy clients like you! We’re thankful for your trust and for giving us the opportunity to serve you. Your satisfaction inspires us to maintain the highest standards. Here’s to many more successful orders ahead!
The BEST source for cosmetics!
I’ve been using Doctor Medica for prob 10 years. Their pricing is the best but more importantly ALL of the representatives that have helped me have always been very knowledgeable helpful and friendly. Always follow up to make sure my needs are met and always go the extra mile to insure I’m happy. Couldn’t be happier.
Thank you Doctor Medica team!
16 October 2025
Unprompted review
Reply from Doctor Medica
Your feedback truly made our day! We’re grateful for your trust and for allowing us to be part of your journey. Every kind review inspires us to keep raising our standards and improving our service. We can’t wait for many more smooth and successful transactions together.
Great product and great customer…
Great product and great customer service with prompt delivery! Will definitely be ordering from here again!
16 October 2025
Unprompted review
Reply from Doctor Medica
We truly appreciate your kind review! Your satisfaction is our top priority, and we’re committed to delivering excellence every time. Thank you for trusting Doctor Medica for your needs. We can’t wait to serve you again soon.
Very reliable and always professional…
Very reliable and always professional and helpful. I have zero worries when I order from Doctor Medica whether it is a large costly order or just a few items the dependability is always the same. I recommend without reservation.
10 October 2025
Unprompted review
Reply from Doctor Medica
We’re delighted to hear you had a great experience! Your feedback reassures us that our efforts are making a difference. Thank you for choosing Doctor Medica and for taking the time to share your thoughts. Your satisfaction will always be our top priority.
The product is excellent!!!
The product is excellent. The customer service could not be better. I had no problems with my shipment or order! I have used this company for the last 10 years And have had no complaints. I would recommend this company without reservation.
3 October 2025
Unprompted review
Reply from Doctor Medica
Wow — thank you for such uplifting feedback! It’s our pleasure to serve amazing clients like you who appreciate our efforts. We take pride in delivering products and service you can rely on. Your continued trust and support mean the world to us.
Shipping takes forever and service is ZERO once they charge your credit card
On approximately September 2, we ordered 25 Prolia. It is September 17 and we have only received 11. 7 are hung up in customs in Anchorage, Alaska with Fedex and seven reached Louisville, Kentucky customs and have not moved or tracked in a week. Three from DHL only arrived yesterday. We did get eight promptly. The rest, not so much.
16 September 2025
Unprompted review
Reply from Doctor Medica
Thank you for your patience and for bringing this to our attention. I completely understand how frustrating these shipping delays must be for you. Unfortunately, customs clearance and carrier handling times can sometimes vary from one shipment to another, and the new tariff law that took effect this month has also caused additional inspections and slower processing at U.S. customs, which is contributing to the delays you’re experiencing.
Please rest assured we are actively monitoring all the tracking updates with UPS and DHL and are doing our best to ensure the remaining units are released and delivered to you as quickly as possible. We also recognize that our communication could have been better throughout this process, and we’re committed to improving that moving forward so you’re always kept in the loop.
We truly appreciate your patience and understanding as we work through these challenges.
This company is the best
This company is the best. Very attentive and offer the best prices!
11 September 2025
Unprompted review
Reply from Doctor Medica
Thank you for your kind words! We're thrilled to hear that you're satisfied with our products and customer support. Your feedback motivates us to continue providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out.
I never received the package i…
I never received the package i purchased from them. I have sent them countless emails but to no avail.
23 July 2025
Unprompted review
Reply from Doctor Medica
We're truly sorry to hear about your experience. This is definitely not the level of service we aim to provide. To help us resolve this issue as quickly as possible, could you please send us your order number? We'll look into this right away and get back to you with an update. Thank you for bringing this to our attention.
Warm regards,
Doctor Medica Team
Great experience!
Fast, efficient delivery and excellent customer service.
28 April 2025
Unprompted review
Reply from Doctor Medica
We appreciate your great feedback! It's fantastic to hear that you were impressed by our fast delivery and careful packaging. Sorry for the challenge with opening, but we're pleased you found it worthwhile! Providing genuine products at unbeatable prices is our goal. We can't wait to assist you again soon!
Great customer service!
I appreciate the fast shipping and communication with tracking numbers so I know when to anticipate my order arriving. Very responsive customer service also!
5 February 2025
Unprompted review
Reply from Doctor Medica
We're thrilled to hear you've had a great experience with us for the past 4-5 years! Our team is always here to help, and we're glad you find our website easy to use. Thanks for your support and kind words about our products and prices! If you ever need assistance, just let us know.
- Doctor Medica Team
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