Docsity.com Reviews 1,851

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the platform for its user-friendly interface, ease of navigation, and the abundance of study materials available. Many found it highly effective for boosting study speed and improving grades, appreciating the organized and accessible resources. People also value the opportunity to sell their own documents and earn income. However, some customers also noted issues with the website's clarity regarding subscriptions and pricing. There were complaints about the unclear point system and the need to purchase additional points even after subscribing, leading to unexpected costs. Additionally, some people were dissatisfied with the quality of certain documents, citing misleading descriptions, outdated content, or watermarks that rendered files unusable.

What people talk about most

Website

People report ambiguous experiences with the website. Many reviewers praise it as a reliable and amazing... See more

User experience

Consumers generally find the user experience to be positive, highlighting the platform's ease of use,... See more

Product

Clients share ambiguous opinions on product. Many reviewers praise the platform as a great tool for studying,... See more

Subscription

Customers had negative experiences with subscription. Reviewers express significant dissatisfaction with the... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction and feeling ripped off... See more

Based on these reviews

Rated 4 out of 5 stars

Great experience with Docsity from both sides. As a learner, I've always found what I was looking for with affordable prices; from the vendor's side, something should be better managed, such as the sa... See more

Company replied

Rated 4 out of 5 stars

This a very useful source of material to help prepare an exam by way of Lecture Notes, Quiz and even flashcards. The material is generally of good quality, some is outstanding, very little is insuffi... See more

Company replied

Rated 4 out of 5 stars

VERY RELIABLE SITE AND ASSIST WITH SHARING OF NOTES.WOULD REALLY APPRECIATE IF THEY UPGRADED THEIR SYSTEM TO SHOW SALES PROGRESS SINCE THE BEGINNING. OTHERWISE ITS ONE OF THE BEST TOOLS

Company replied

Rated 4 out of 5 stars

Very good platform to sell university notes, the payments are real and they take just few days to get processed. The only downside for me it’s that in years I haven’t been able to turn on notification... See more

Company replied


Company details

  1. Career and Education Provider
  2. Educational Institution

Written by the company

Docsity's been schooling us all since 2010, turning average students into scholars (or at least trying to). Got notes? Good, because on Docsity, they're not just doodles—they're gold! Dive in with 15 million mates. Hope you're not agoraphobic!


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars
Docsity.com logo

Reply from Docsity.com

Hello!

We're glad to hear that you find the publishing process so straightforward! Our goal is to make sharing your knowledge as simple and seamless as possible.

Thank you for contributing to our community!

Best regards,

Team Docsity

Rated 1 out of 5 stars

Disappointing

Disappointing
I have subscribed and after i found it useless
Then after only 4 days i cancel my subscription and request to refund.
Guess what they didnt refund me and block me …. Shame to this customer service

10 February 2026
Unprompted review
Docsity.com logo

Reply from Docsity.com

Hello Nikkah, we are sorry to hear that your experience didn't meet your expectations.

To clarify, as explained in our correspondence, your refund request was declined because the membership had already been used, which is not eligible for a refund according to our policy.

If you have any further questions or need additional clarification, please feel free to reach out to us again. We are here to help.

Best regards,
Team Docsity

Rated 5 out of 5 stars

excellent and trustful

5 February 2026
Docsity.com logo

Reply from Docsity.com

Dear Victor, we would like to express our gratitude for your feedback.

Our team works daily to improve our users' experience and we are delighted to learn that our platform has been a valuable resource for you. Thank you for your support!

Best Regards,
Team Docsity

Rated 5 out of 5 stars

Easy to use and easy to obtain results…

Easy to use and easy to obtain results in selling documentes

29 January 2026
Docsity.com logo

Reply from Docsity.com

Hello!

We’re glad to hear you're finding the platform so effective! It’s great that you’re seeing clear results from sharing your documents and that the process is working smoothly for you.

Thanks for being a valued member of our seller community!

Best regards,

Team Docsity

Rated 4 out of 5 stars

Succesfull Experience as learner and vendor

Great experience with Docsity from both sides. As a learner, I've always found what I was looking for with affordable prices; from the vendor's side, something should be better managed, such as the sales policy. I cannot understand why the platform itself decides whether my documents should be on sale or not. Isn't it better to ask the publisher if it agrees with the decision?

29 January 2026
Docsity.com logo

Reply from Docsity.com

Hello,

We really appreciate you sharing your experience from both perspectives! It’s great to know you’re finding what you need as a learner.

Regarding the sales policy, we’d like to clarify that only documents with lower performance were included in this initiative; in your case, specifically, it only impacted two documents. We sent out a notification email on January 13th to inform you of the change and provide the option to opt out.

If you have any questions or would like us to look into this further, please feel free to reach out to us at info@docsity.com.

Best regards,

Team Docsity

Rated 3 out of 5 stars

Payments not fair. Practice test wasn't useful.

I don't like the way you have to sign up for their monthly fee. Then, on top of that, you have to pay for the test as an extra fee. And on top of that, you have to pay for their internal currency, and you can't just pay directly for the test. That's ridiculous!

Also, I took the Texas P&C test, and I passed, but only about 10% of the questions were things I studied on the practice test from Docsity.

30 January 2026
Unprompted review
Docsity.com logo

Reply from Docsity.com

Hello,

We’re sorry to hear about your frustration.

To provide flexibility, we offer three different subscription plans so students can choose the one that best fits their needs. While "Power" refills are available if you run out of points, they are entirely optional.

Regarding the content, please keep in mind that documents on Docsity are meant to be study aids and not a replacement for official course materials. Your feedback is very important to us, and we'll certainly take it into account.

Best regards,

Team Docsity

Rated 1 out of 5 stars

I opened an account sometime ago and…

I opened an account sometime ago and have only sold 1 document yet am working on it tirelessly.

22 January 2026
Docsity.com logo

Reply from Docsity.com

Hello,

We are sorry to hear that your sales haven't met your expectations so far.

Please understand that Docsity acts as a platform for sharing and selling documents, and the volume of sales depends on several external factors that are beyond our direct control.

We would be more than happy to help you. Please feel free to contact us at info@docsity.com so we can provide some tips on how to make your documents more appealing and improve their visibility on the platform.

Best regards,

Team Docsity

Rated 5 out of 5 stars

Docsity is the best platform for…

Docsity is the best platform for sharing of knowledge.

23 October 2025
Docsity.com logo

Reply from Docsity.com

Hello!

Thanks for the great feedback! We're glad you're finding the platform a valuable place for sharing knowledge. It's great to have you with us!

Best regards,

Team Docsity

Rated 1 out of 5 stars

Pretty unreliable service here

Pretty unreliable service here. I purchased what I thought was labelled 2025 exam past paper and was super disappointed that this was from the previous year, which is free from the exam board. Docsity refused to refund me. I would avoid this website, mainly because people can call their documents what they want and it is impossible to check the veracity of their descriptions.

20 January 2026
Unprompted review
Docsity.com logo

Reply from Docsity.com

Hello,

We are sorry to hear about your experience.

We value all user feedback as it helps us maintain the quality of the service provided by our community. Our team is always available to look into specific issues and provide assistance whenever a user encounters a problem with their purchase.

Please feel free to contact us at info@docsity.com so we can look into your case and provide you with further support.

Best regards,

Team Docsity

Rated 5 out of 5 stars

awesome experience

15 January 2026
Unprompted review
Docsity.com logo

Reply from Docsity.com

Hello,

Thanks for the great feedback! We're thrilled to hear you're having an awesome experience with us.

Best regards,

Team Docsity

Rated 5 out of 5 stars

Docsity is the best study platform

The fact that it's is easily accessible easy to find study documents and one can earn from it.

30 December 2025
Docsity.com logo

Reply from Docsity.com

Dear Martin, thank you for your feedback!

We strive every day to continue being a point of reference for your educational journey.

Thank you again for your support.

Best Regards,
Docsity Team

Rated 4 out of 5 stars

Best selling space

Good earnings and assured study guides

30 December 2025
Docsity.com logo

Reply from Docsity.com

Dear Walden,

we’re really glad Docsity helped you earn from your documents and support your studies.

Thank you for your support!
Docsity Team

Rated 5 out of 5 stars

The best of them all

18 December 2025
Docsity.com logo

Reply from Docsity.com

Dear user, we really appreciate your feedback!

We're happy to know you consider Docsity the best. If you ever need help or have suggestions, feel free to reach out to our Support Team anytime.

Kind regards,
Docsity Team

Rated 1 out of 5 stars

Misleading and exploitative pricing model.

Docsity’s pricing model is extremely unclear. Even after paying for Premium and buying Power credits, I was repeatedly blocked from downloading documents. Points are displayed prominently but often don’t actually unlock anything.

The system feels designed to push repeated payments rather than provide genuine access. I regret subscribing and would not recommend it.

1 January 2026
Unprompted review
Docsity.com logo

Reply from Docsity.com

Dear User, thank you for sharing your feedback. We’re sorry to hear about your experience.

Our team would be happy to look into your situation and provide the appropriate support. We kindly invite you to contact us at info@docsity.com, specifying the document(s) you would like to download, so we can assist you further.

We look forward to hearing from you.

Kind regards,
Docsity Team.

Rated 5 out of 5 stars

The company is genuine

The company is genuine. It has revised the document review period, in that it is shorter. A seller can withdraw as little as 5$.

24 December 2025
Docsity.com logo

Reply from Docsity.com

Hello!

Thanks for sharing your experience! We're glad to hear that the recent improvements to the platform are making things easier and more rewarding for you.

It's great to have you with us!

Best regards,

Team Docsity

Rated 5 out of 5 stars

Easy, Rapid, Quality and Valuable

Easy platform to navigate, quick customer care response, quality documents and I can earn money from it.

23 December 2025
Docsity.com logo

Reply from Docsity.com

Hello,

We really appreciate your feedback! It's great to know you're finding the platform easy to use and that both our content and support team are meeting your expectations.

We're also glad to see you're successfully earning through your documents. Thanks for being with us!

Best regards,

Team Docsity

Rated 5 out of 5 stars

Excellent platform for selling the…

Excellent platform for selling the exam, revision paper..notes , study guide

15 December 2025
Unprompted review
Docsity.com logo

Reply from Docsity.com

Hello,

Thanks for sharing your experience! We're glad to hear that Docsity is working well for you as a platform to sell your study guides and notes.

It’s great to have you in our community.

Best regards,

Team Docsity

Rated 5 out of 5 stars

Best selling site to get study materials

It has given me a platform to get to interact with students and offer them study materials.

18 December 2025
Docsity.com logo

Reply from Docsity.com

Hello,

Thank you for your feedback! We are glad that Docsity provides you with a reliable platform to interact with other students and share your study materials.

It's great to have you in our community.

Best regards,

Team Docsity

Rated 5 out of 5 stars

The best in our world

The best in our world

16 December 2025
Docsity.com logo

Reply from Docsity.com

Hello,

Thank you so much! We really appreciate the kind words and are glad to have you in our community.

Best regards,

Team Docsity

Rated 5 out of 5 stars

for ppl who don't have money to buy a lot of books...

for ppl who don't have money to buy a lot of books for uni, it's great and also for the ones who don't want to spend too much time for study.

17 December 2025
Unprompted review
Docsity.com logo

Reply from Docsity.com

Dear Alessia, thank you for your feedback!

We’re glad to hear that our platform is supporting you on your study journey.

Please feel free to count on us if you need any assistance, and we wish you all the best with your studies!

Kind regards,
Docsity Team

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