Doclothes Reviews 82

Never got my order. He emailed me a few times and gave me a one 800 number for escort service. Poor customer service . still Have not resolved.

DO NOT ORDER . SCAM

I ordered what was shown to be a lovely KNIT sweater with overlay knitted hearts. What I received was a polyester top with photo applied hearts. Just as everyone else described

I requested a refund.. what a joke and scam company

If I could give this zero I would! I have also been a mug with the heart jumper. I am currently emailing back and forth. Offered 3usd or return at my cost! Then 5, then 7 and now 10. I have now threatened them with trading standards (I won’t do it 🤣) let’s see what they offer next. Feel silly for not checking reviews first 😩

Like a lot of people I ordered the valentines pink jumper with hearts embroidered and received a fabric top with the so called knitted jumper printed onto it. I did burst out laughing and felt like a fool. No more online clothing shopping for me unless it’s a known brand and famous. Doclothes is infamous.

Avoid this company at all costs!!! As the last review writes, I ordered a knitted jumper, beautiful in the advertising, with hearts, paid £46 with shipping, was so excited to receive it…. A piece of printed rag is what I received….. I have tried to return it, they offered 3 USD …… it is the most disgusting fabric . So angry. 😡

I wish I could give this 0 stars as I ordered what I thought was a chunky knitted sweater made from knitting yarn, with embroidered hearts on it. As it turns out the sweater was NOT knitted at all. It was in fact a printed polyester t-shirt. The beautiful jumper in the picture was a photograph that was then printed to look like knitted onto a plain cheap top. This top cost over £30+ and was too inferior/cheap looking to wear. I tried to return it for a refund but the whole process was so complicated and way too expensive to post to another country. If this is an example of the goods they sell then my advice is AVOID unless you like shabby, cheap, overpriced rubbish!

If I could give zero stars, I would. I ordered a really cute sweater from this company and had the presence of mind to take a screenshot of the product I wanted to purchase. The top was a raglan pink knit sweater with embroidered hearts knit into the fabric. I received a polyester sweatshirt that had hearts print on top of it. Two completely different products. The sweatshirt is ugly.
I reached out to the company requesting a refund. They responded that they accurately sent what I requested and offered me compensation of 4 US dollars.
I sent the screenshot of what I was expecting versus what I receives and they upped their compensation to 6 US dollars but warned I would pay high fees to return the item to their Chinese warehouse.
I read their return policy after the fact and they indicate customer satisfaction is their goal. Not so!

It is likely I won't get my money back based on the email exchange with the company to date. The company is dishonest based on the fact they do not use actual photos of the garments they send after purchase.
Please be warned and think twice before purchasing.

I ordered a jumper online. It had the sleeves sewn on incorrectly. I was offered 3 dollars then 5 but the jumper cost £23 pounds. They apologised but no refund given. Do not use this company!

Agree with Possum below...top looks like it is knitted in the picture...if it was it would have been good as what arrived was a polyester top ...will keep it just for dogwalking as can't be bothered with the hassle of returning...from the UK

I echo this review, a nasty nasty garment arrived which is absolutely nothing like the picture. In fact I would say the pic is of a totally different product.
It's horrible.
I've asked for a refund and will persist until I get one!
Disgusted.

Ordered what was advertised as a nice knitted top, from a company that claims to make and ship from South Carolina, USA, according to their fb marketing. Imagine my surprise when a package arrived from China, containing not a knitted jumper, but a nasty polyester top, printed with the supposed design of the jumper. Yes, I should have known better, I've emailed them but expect they will ask it to be returned to China or offer a ridiculously low sum for me to go away, if they even reply. I will be contacting my bank to request a chargeback. Be warned !

I ordered a fun Santa dress and spent $52.95. They sent a big fuzzy Grinch suit. I contacted customer service and they requested photos of the product, shipping label, etc. I sent it all in. I have been going back and forth by email. They have informed me that I would incur great expense to return it to China, and offered me $8 plus the Grinch suit. I said "no, I don't want a Grinch suit." So they said that they had reviewed the case and the correct product was shipped but I could get $10 and keep the suit. Are you kidding me????

I appreciated the bold design and found the shirt comfortable to wear. Packaging was basic, could be more eco-friendly. Slightly better fabric would enhance overall quality.

Absolutely love the retro design; it sparks conversations every time. Packaging was neat, keeping the shirt clean and wrinkle-free. A fantastic casual wear addition, really pleased.

Pretty decent tee arrived in about two weeks. Design captures attention without overdoing it. Reasonably priced for its quality. Packaging was adequate, though not impressive. Fabric feels comfortable and stitching seems solid.

Loving the retro vibe on this tee. The design pops really well, and the fabric feels comfy and durable. A trendy addition to any casual wardrobe.

Love the vintage vibe, fits true to size, fabric could be softer though.