Anytime I get a new device that requires protection, I always check dockem.com. Their products are very well executed. Their story of being a small business is very appealing also. The website is... See more
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Wrong item was sent. When I returned to the web site the item I ordered is now sold out I own several of these for my Galaxy Note 10+. The one sent is clearly smaller even though I ordered the cor... See more
Company replied
I bought the Dockem latcher and the ryd wallet - its incredible. The wallet is high quality, made with durable leather. The card slots and money clip are sleek and holds many cards/cash. And the wall... See more
Excellent product. This my second one the first worn out after 3 years. it is really convenient to carry those cards that you use all the time--hotel key, credit card business cards even some eas... See more
Company details
Information provided by various external sources
Dockem found it's humble beginnings on the popular crowdfunding site, Kickstarter. Everything that goes on at Dockem is still overseen by the two entrepreneurial brothers, Chris and Colby Moyer, who launched their first product (the Dockem Universal Wall mount) in early 2011 on Kickstarter. Since that first launch, both have fully devoted themselves to the dream of developing a global brand for mobile accessories, and are ever expanding their reach in the consumer electronics market.
Contact info
630 2nd Street, Rear, 18052, Whitehall, United States
- support(at)dockem.com
- dockem.com
Great Customer Service. Case is not bad.
This is an edited review after I expressed concerns about how I felt the removable wallet part of the "GOOGLE PIXEL 6 MTF FLIP WALLET CASE" is poorly made and contains a magnet that makes me worry about my cards. I received an email from the customer support, Dayton, upon leaving the previous 2-star review. He was very kind to offer a refund or try out of another style of their case free of charge. They also explained that they have tested out the magnet and metal plate in the case I purchased and assured that my cards are safe from demagnetization concerns.
I opted to try out the N2T case since I do like their lightness and the protection of the main body of the case it offers. I couldn't go back and change the other review so I thought I should leave another one for the level of their customer service. I was still disappointed that I didn't get the product I envisioned based on their pictures presented but their overall customer service experience makes me want to try out other products if I were to need it in the future.
This is my second Dockem Pixel case
This is my second Dockem Pixel case. Love it. Been able to ditch my wallet using the card slots on the back. So nice. So now it's just Phone... Keys!
Excellent customer service
Excellent customer service, communication and quality product.
Great company
Great company!
This is my 5th purchase. A volume button on the phone case was a bit sharp at the edge, it didn't feel right so I called and with no hesitation, Dockem sent out a replacement and gave me an additional 15% discount on another product.
I could not us for more.
Thank you!
David
It does what is expected
It does what is expected, however the ridges around the front glass could be a little higher (ie 2-3mm) and it would feel more secure.
Excellent product
Excellent product. This my second one the first worn out after 3 years.
it is really convenient to carry those cards that you use all the time--hotel key, credit card business cards even some easy to reach cash
Not sure about the advertised metal insert as it does not sick tight to the magnet on my car dash so I inserted my own metal plate in one of the pockets.
Good Sevice
Good Sevice. At first my package had trouble arriving, but the customer service was very quick in fixing the issue and getting my package to me quickly.
Not five simple stars..
Not five simple stars... rather each star is five stars.... 25 stars!
This was my 2nd time to order from Dockem. First time two years ago was great and this time was even better. Extraordinary customer service.
Dockem will always have my support
I have been using Dockem mobile accessories for a number of years now. I believe they make products that punch above their price points. Also, they are an American company which is a wonderful bonus. I ordered their saddle leather wallet slip case for my iPhone 11 Pro. Unfortunately, I didn’t realize I ordered the Pro Max version until it arrived in my mail box. Fortunately, dealing with their customer service was an A+ experience. They understood my situation and offered to send me the correct one with no questions asked. I wanted to send back the “mistake” but they insisted that I don’t waste my time doing that. However, I know a couple of people who have that size phone who could benefit from dockem’s workmanship of the case. So, hopefully it will still get some use. They are a great company to support and I will continue to do so as they support the mobile devices I attain.
iPhone 12 Wallet Case
Nice efficient product with good color selection. Website easy to navigate, shipping was prompt.
If you are looking for a great…
If you are looking for a great cellphone case then you must go to Dockem. Their products are of superb standard and the designs are really amazing. You can't go wrong with Dockem. Definitely a 5-Star! Applause, applause, applause!
Excellent customer service
Prompt and courteous customer service when I had a query over the fit of a case. Thank you.
Still hasn’t arrived.
Great quality, perfect for those who appreciate simplicity
I’ve been looking for a way to minimize my wallet situation. I’ve never been a fan of the wallet phone cases. I hate that every time I use the phone I have to be holding and feeling all of my cards and my drivers license. I finally came across this and knew that it was right for me, I was even more pleased to see that they had Apple Pay which is important for me when shopping online because I’ve had a lot of fraud issues in the past. And the quality of the product was really surprising for the price. The product itself and the online shopping experience was absolutely five stars, especially since it was only $12 yet I still got free shipping! I gave four stars because when they shipped it they left out information about my apartment number which caused a lot of delays. Other than that it was the perfect product for what I was looking for and I’ll be keeping it for a long time.
Great slip-case/sleeve for iPhone 11…
Great slip-case/sleeve for iPhone 11 Pro Max. Dockem only had a few left in stock, and made one available for me ...special.
Great Product!
Excellent service.
Great Case
Does what it's intended to do. Works with my screen protector and easy to put on. Love the side grips
I love the wallet and customer service…
I love the wallet and customer service is very responsive
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