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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, highlighting their absorbency, quick-drying properties, and lightweight, compact design. Many people appreciate the wide choice of colors and patterns, finding them beautiful and well-designed. The products are frequently described as game-changers for holidays and everyday use, with many customers expressing their intention to purchase more items. However, some people were dissatisfied with the ordering and delivery process, reporting issues such as delayed dispatch, missing items, or orders not arriving as expected. A few customers also mentioned that some towels did not absorb water effectively, leaving them feeling wet.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the high-quality... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality and... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and quick,... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the fast... See more

Holidays

Reviewers highlight positive aspects of holidays, often praising products that enhance their travel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dock & Bay towel an absolute game changer. Recently purchased a bundle for whole family for a midweek trip involving lots of swimming. Towels dried really quickly and where fab at drying everyone aft... See more

Company replied

Rated 5 out of 5 stars

Ordering is quick & easy. There is a good choice of colours. I've made three orders & bought tea towels and hair wraps. The tea towels are super absorbent. The hair wraps are also absorbent, lightwe... See more

Company replied

Rated 5 out of 5 stars

They are incredibly lightweight and compact. They fold down small enough to fit easily into a backpack or carry-on. Despite being thin, they’re surprisingly absorbent and dry way faster than normal to... See more

Company replied

Rated 5 out of 5 stars

I was told about these amazing towels. I was sceptical to say the least. However from viewing the web site several times, reading reviews, researching, finally purchased a towel (soon to purchase my... See more

Company replied


Company details

  1. Sportwear Manufacturer

Written by the company

Dock & Bay | Makers of the best compact, sand free and quick-drying towels around. And so much more. Shop our unique collections to choose your perfect beach, home, travel & fitness accessories.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

825 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Misleading marketing, make sure you know what you’re ordering

The advert for the towel I ordered was misleading. Description said Bath Towel but I received something the size of a tea towel. The photo alongside what I ordered showed a woman with a bath towel. Be careful! And you have to pay for returns so I’m out of pocket despite the misleading advertising.

2 May 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Hi there,

We’re really sorry for the confusion here, we understand how disappointing this must have been 🩷

Our bath towels are available in multiple sizes, which need to be selected before adding to basket. The size and measurements are shown at this stage, and when larger sizes sell out, only the remaining “hand towel” option will be available to select.

That said, we appreciate this may not always be clear, and we’re reviewing how this is displayed going forward.

If you haven’t already, please reach out to us at support@dockandbay.com with your order details, and our team will be happy to help resolve this for you 🫶🏼

Rated 5 out of 5 stars

Great experience

Great experience ! My fitness towel dries so much faster than a standard cotton one, it's perfect for the gym. Customer's service was top tier !

7 April 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Fast-dry win for your workouts 🏋️‍♀️✨ Thanks for the lovely feedback!

Rated 5 out of 5 stars

It started with a hair wrap gifted by a friend….

It all started with a hair wrap gifted by a friend. I loved it so much that I decided to buy a matching towel… then towels for the whole family… and then came the bag, my “spa bags,” as I like to call them!

First I bought one for myself, then two more for my sisters, and now even my son’s WAGs have them. It’s dangerous for me to go on the website!

I love everything about these products—the bold, striking colours, the quality, the great bundle deals, and best of all, the feel-good factor of knowing they’re made from recyclable materials.

Beautifully designed, high-quality products. I’ll definitely be buying more!

2 March 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

This is amazing, thank you so much for sharing your Dock & Bay journey! 💙

We absolutely LOVE hearing how it all started with a hair wrap and somehow turned into a full family (and “spa bag” 😉) collection 🌈✨ From one gift to sisters, sons, and even beyond, that’s the ultimate Dock & Bay story!

So glad you’re enjoying the bold colours, quality, bundle deals, and the feel-good recycled materials too ♻️🏖️ We’ll be here whenever you’re ready for your next “dangerous” visit to the website 😄

Rated 5 out of 5 stars

Fabulous Extra Large Beach Towels

Easy to order. Great products (I have about 8 Extra Large beach towels now as love the new designs you keep launching). Super fast deliver and the packaging is great and keeps the product in perfect condition. Overall a superb service and product received. Thank you

24 March 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Wow, 8 XL towels, we love the dedication! 😄💙

So glad you’re enjoying the designs (we can’t help launching new ones 😉🌈) and that everything from ordering to delivery and packaging has been spot on ✨📦

Thanks so much for your amazing support, it really means a lot! 🏖️🚀

Rated 5 out of 5 stars

Absolutely love Dock and Bay

Absolutely love Dock and Bay and their products. I have brought a variety of items over the last few years, love the textures, the colours, quick drying. Customer service is 1st class

28 February 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Thanks so much for your continued support! 💙 We’re thrilled you’ve been enjoying a range of our products over the years✨🌈

It’s also great to hear our customer service has been 1st class for you, that means a lot 🚀😊

Really appreciate you being part of the Dock & Bay journey 🏖️💙

Rated 5 out of 5 stars

Beautiful summer collection of towels

Beautiful summer collection of towels. I bought the Endless Summer beach towel set in size xl. I am really delighted with the colours, very vibrant and joyous. I was a little concerned that they would be too loud for my taste but I needn’t have worried. I chose this set as there are 2 that are suitable for me (female) and 2 for my husband. We will use them for holidays abroad, even though they are XL they will take up a lot less room in our suitcases than our usual beach towels. We will also keep 2 in our touring caravan for use in the UK. These towels will also take up less room and pack better in our beach bag or backpack. I can’t wait to use them on my next holiday.

1 March 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Thank you so much for this review! Great that the mix of designs works well for both you and your husband 👨‍👩‍👧‍👦✨

It’s brilliant to hear they pack down small despite being XL, perfect for suitcases, beach bags, and even your caravan trips 🚐🧳

Hope you have an amazing time on your next holiday using them! ☀️😊

Rated 5 out of 5 stars

My favourite beach towel

I purchased the bundle of 6 bestsellers as a treat for my friends as we were going on a group holiday. They are beautiful- the colours are lovely. So soft and very quick drying.
I ordered the XL size and very glad I did, they completely covered our sunbeds. Very lightweight and folds up small in the case. Thank you Dock and Bay - six very happy customers!

27 February 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

We love that you chose the bundle for your group holiday, what a thoughtful treat for your friends 🎁

XL sounds like the perfect choice too, ideal for covering sunbeds while still being lightweight and easy to pack 🏖️🧳

Rated 5 out of 5 stars

Great products

Placing the order was easy as the website is easy to navigate. Items arrived quickly. I previously had the hair towel which was fantastic. This time I ordered 5 towels and they are of excellent quality. 3 were for gifts at 2 for myself. Love the way they come in their own little bags too.
Thinking of purchasing one of the dry bags next for my holidays.

23 March 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

So lovely to hear this, thank you! 😄✨ Great to know the website was easy to use and that your order arrived quickly 🚀🌈

We’re also glad you love the individual bags, such a handy way to keep everything compact 🧳🏖️ And a dry bag sounds like a perfect addition for your holidays! 😊

Rated 5 out of 5 stars

Good quality products

Love the hair wrap! Ordered some matching items and all arrived quickly and are good quality.

13 March 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

We’re thrilled you love the hair wrap and that everything arrived quickly and in great quality ✨ And matching items too, we love that! 🌈😊

Rated 5 out of 5 stars

Great product

Great product, lovely towels I’ve brought then to take on holiday and are great size to pack in a case,

27 February 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Great to hear the towels are working perfectly for your holiday and pack down nicely in your case ✨🧳

We really appreciate your feedback, enjoy your trip! 🏖️🚀

Rated 5 out of 5 stars

Excellent Service

Excellent Service, quality towels also Excellent Customer Service

2 March 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

We’re really glad you’re happy with the quality of the towels and our customer service ✨ It means a lot to hear such great feedback, we appreciate your support! 🚀📦

Rated 5 out of 5 stars

I have been attracted to the Dock & Bay…

I have been attracted to the Dock & Bay Shampoo cap for several years and finally bought one recently. What attracted me was their beautiful packaging and the lovely array of patterned caps inside the box. Some may say that's it's never seen once it's in the bathroom but I say that it gives me a lift every time I use it because I've wanted one for so l long. It does what it says on the box and dries one's hair beautifully and speedily and feels so comfortable instead of the tight crumpled old fashioned towelling one. It's also such a useful and pretty present for friends and family when you need a little present for someone at short notice. I recommend you have several in your 'present box' when you've first bought you one for yourself.

15 September 2025
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

This is such a lovely review, thank you! 😄💙

We’re so happy you finally treated yourself and that it has been worth the wait ✨ It’s great to hear the comfort, quick-drying performance, and beautiful designs are all bringing a little lift to your routine 🌈😊

And we love your idea of keeping a few as thoughtful gifts, such a great tip! 🎁💫

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great communication. Excellent product

27 February 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Thanks so much for your kind words! We’re delighted everything arrived quickly and that you’re happy with both the product and our communication ✨📦😊

Rated 5 out of 5 stars

Good quality products

Easy to use website and good selection of quality products to choose from coupled with speedy delivery.

9 March 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

We’re really glad you found the website easy to use and enjoyed the selection and even better that delivery was speedy too 🚀📦 Appreciate you sharing your experience! ✨🏖️

Rated 5 out of 5 stars

Dry bag is great

Dry bag is great, works perfectly. Not took it on holiday yet, but have tried it out in the bath and I even submerged it for a few seconds. Everything is dry inside. Will come in very handy on our holidays for Phones and Airpods. Great customer service to as I asked questions before purchasing and fast delivery.

23 January 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Thanks so much for the detailed review! 😄

We’re thrilled the dry bag passed your bath test with flying colours 🌊✨📱🎧 Great to hear our team could help and that delivery was quick too 🚀📦 Thanks for sharing your experience! 😊

Rated 5 out of 5 stars

Bought matching ponchos for my husband…

Bought matching ponchos for my husband and son, and for me and my daughter. Beautifully packaged, well made and SO comfy to wear!

20 March 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Matching ponchos for the whole family sounds amazing and we’re thrilled they’re comfy, well made, and beautifully packaged too ✨👨‍👩‍👧‍👦
Thanks so much for sharing! 🏖️😊

Rated 5 out of 5 stars

Perfect for paddle boarders!

The towel is great! I already had one but purchased this as a gift for my boyfriend who was a bit dubious about the cost! I ordered him an XL and straight away he could understand the hype and it is it worth every penny! Such a nice material, quick drying and easy to pack in the the bag and take out paddleboarding!

28 February 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Perfect to hear, thank you! 😄🏄‍♂️

We love that your boyfriend’s now a convert too 😉✨ Great choice with the XL, and awesome that it’s proving so handy for paddleboarding! 🧳🌊

Rated 5 out of 5 stars

Great product, great quality, great choice.

We’ve had Dock and Bay towels for a few years now and wouldn’t go back to “ordinary” towels for our holidays. We find the XL length is perfect for sun beds or the beach.
They’re easy to pack, lovely to use, and they dry beautifully! They’re so soft and comfortable too - which is amazing considering their apparent thinness.
I’ve not been able to resist buying new towels, in the new colours, even though we didn’t really need them as they are incredibly hard wearing and great quality.
Ps - please don’t bring out any more new colours or I will be hard pressed to resist buying more.

20 March 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

We love this, thank you so much! 😄💙

It’s amazing to hear your towels have become a holiday essential and that the XL size is perfect for sunbeds and the beach 🏖️✨

And we hear you on the new colours… we’ll try our best to keep temptation to a minimum 😉🌈 Thanks again for the support! 🚀

Rated 5 out of 5 stars

Really good quality products

Really good quality products. Website easy to use. Packages small and perfect, eco friendly too!

2 March 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

We’re so glad you found everything easy to use and love the quality, compact packaging, and eco-friendly touch 🌱✨ That means a lot to us! 🚀🏖️

Rated 5 out of 5 stars

Lovely products

Lovely products, with beautiful, colourful designs. Great service, fast delivery, would definitely recommend!

24 February 2026
Unprompted review
Dock & Bay logo

Reply from Dock & Bay

Thank you so much! 🌈

We’re thrilled you’re loving the colourful designs and great service ✨ Fast delivery and happy customers is what it’s all about, thanks for recommending us! 🚀🏖️

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