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Rated 1 out of 5 stars

For 8 years they have refused to delete my company records which keep directing new clients, online search results etc to a competitors phone number, website and street address. No humans t... See more

Company replied

Rated 1 out of 5 stars

Unfortunately, this company has been taken over by marketers for garbage or scam b2b services. Once your company is listed, it's a barrage of spam phone calls and texts. They treat your company's i... See more

Company replied

Rated 1 out of 5 stars

No customer service at all! Fields to enter information doesnt work on their page, no email to contact and chat box just spins around in AI loops... I mean what for to be in business if zero loves giv... See more

Company replied

Rated 1 out of 5 stars

This company is certainly a scam and should be investigated. The products they sell are absolutely worthless and the customer service is none existent. I wish I would have seen these reviews before... See more

Company replied

Company details

  1. Business to Business Service

Written by the company

Dun & Bradstreet, Inc. is a company that provides commercial data, analytics, and insights for businesses.


Contact info

1.1

Bad

TrustScore 1 out of 5

402 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 53% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not getting anywhere

Not getting anywhere. Trying to simply get them to update the correct address on file as our company moved 7 years ago to a different province in Canada and they seem unable to make a simple update despite us uploading our current registration in the new province. Terrible service....

22 February 2025
Unprompted review
Rated 1 out of 5 stars

Utterly useless

Very poor website, nothing seems to work. Trying to update the address of a non-US company is impossible. Google forces you to use this garbage, why do they do that.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

This company has no understanding of…

This company has no understanding of how to provide a great service and at the same time still make money. Instead they are way behind on times and need to reformulate how they do business. I don't understand how anybody could be happy with their service. And their platform is not user friendly. It's almost like they try to create confusion. It's the same because the essentials to providing a good service are not available

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Challenging DUNS Number Process & Poor Customer Service

I had already provided all the information that was requested on the separate verification app, as well as 5 office/ home photos, but was still rejected due to ‘no contact information’. I didn't have the option to put more personal information. In comparison, obtaining a UK company's DUNS number was not difficult and it was straightforward.

7 February 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional and inaccurate

I’ve found more accurate information on used toilet paper and in an industry where accuracy is imperative it’s not a great start. Unprofessional, inaccurate, scammers. Hopefully the Government close them down under GDPR rules

5 February 2025
Unprompted review
Rated 1 out of 5 stars

Corrupt organization who prey's on…

Corrupt organization who prey's on desperate developer and organization's who need their number for google play console and apple appstore. They keep pushing their paid plans and go cold feet when they know we only need the number for free.

It looks like google and apple are in collusion with this org and making it super difficult for occasional developers to retain their accounts.

17 January 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Sends phishing emails asking you to unsubscribe. Unsubscribing will just confirm your email address to them which they will just sell on. Scam artists.

6 February 2025
Unprompted review
Rated 1 out of 5 stars

Ignores email unsubscribe requests

Persistent spam emails despite multiple unsubscribe attempts. Company completely ignores customer preferences and privacy choices. Cannot be trusted to respect basic email marketing regulations or customer consent. Avoid if possible.

2 February 2025
Unprompted review
Rated 1 out of 5 stars

No Free D.U.N.S number in Vietnam!

I needed DUNS number for my company in Vietnam to register in Google Developer Program. And getting DUNS is advertised as a free service. dnb.com directed me to dnbvietnam.com, their agent in Vietnam. After a week of registration and communication and receiving vague massages, finally they told me they do not support free DUNS. Before I message here, I went to dnb.com to raise my concern, but the support system asks me for the country and send the messages to Vietnam agent!!!
Thank goodness there is Trustpilot.

25 December 2024
Unprompted review
Rated 1 out of 5 stars

I have a business and none of supplier…

I have a business and none of supplier has ever reported to this company whether I am paying on time or not but D&B has a very bad score on my company on their website. When I called the support center the agent told that it is all assumption and I need ask my suppliers to report them if I am paying them on time or not. WTF if you don't any information from supplier my credit score should neutral ( no information to display) rather than very bad and I need to push my suppliers to come and use D&B to rate their client. PURE SCAM.

19 December 2024
Unprompted review
Rated 1 out of 5 stars

They are crooks

They are crooks. You have to subscribe to renew annually in order to receive a business credit report and they make it difficult to cancel the renewal. You have to call and then they have to make a ticket to call you back within 48 hours. It is intentionally complicated to prevent you from cancelling. If you use the chatbot for help, they send you a link and cutoff the chatbot assistance. It is so obvious that they developed a complicated process on purpose.

18 December 2024
Unprompted review
Rated 1 out of 5 stars

I think this might be the worst service ever

I think this might be the worst service I have ever experienced in 25 years of life. Everything, top down, is broken. They have the wrong information for my business, and I am trying to update it, but the website, login, DUNS number, business information, all of it is broken. Glitchy, and useless. Absolute crooks. Pathetic that this company is used as some type of industry standard. You should be ashamed of yourself.

12 December 2024
Unprompted review
Rated 1 out of 5 stars

A source of SPAM yet fail to deal with it

I began to receive SPAM on an email account where SPAM is virtually non-existent.
So like a switch, I went from no SPAM to maybe 10 emails per day.
I did some research and found D&B were responsible, and asked them to desist.
This has now dropped to 3-6 per day, and D&B have blocked me so I cannot contact them.
They take money to SPAM people - selling our details to third parties, and then don't take responsibility for their actions.
I wouldn't use them for anything - but I look forward to the compensation that is due.

19 November 2024
Unprompted review
Rated 1 out of 5 stars

Requesting a deposit to pay you…

These guys request a deposit in order to pay you

Blessing Ezaman

чет 28. нов 20:37 (пре 5 дана)

коме ја
WE HAVE SUCCESSFULLY MADE YOUR PAYMENT TO YOUR ACCOUNT YOU SUBMITTED. WE NOTICED THAT YOUR ACCOUNT HAS NOT BEEN LINKED TO OUR COMPANY PAYMENT SERVER. YOU ARE REQUIRED TO SUBMIT SOME DETAILS TO PROCEED WITH THE LINKING.

NOTE: YOUR PAYMENT HAS BEEN SENT BUT WOULD NOT REFLECT ON YOUR ACCOUNT UNTIL YOU HAVE LINKED YOUR ACCOUNT TO OUR COMPANY RECOMMENDED PAYMENT SERVER (DUN & BRADSTREET PAYMENT SYSTEM).

Pending payment of
$1,000USD

Customer's Bank Rewards Checking

for Instant Account Bonus up to $200 after Activation.

HOW TO LINK OR ACTIVATE YOUR ACCOUNTS WITH OUR COMPANY PAYMENT RECOMMENDATION

Kindly provide the following information below
Full name:
Date of Birth:
Occupation:
Gender:
Address:
Passport photo:
And a minimum deposit requirement
$150

The minimum deposit required is a refundable fee which will be refunded after a successful Activation of Account with our payment Dashboard.

The details are required to be submitted, kindly contact your project director VIA Telegram he/she will direct you on how to make the refundable Deposit.

Contact him immediately to avoid payment termination.

Note: THE REFUNDABLE LINKING DEPOSIT IS GOING TO BE REFUNDED ALONG SIDE YOUR TOTAL PAYMENT ONCE LINKING IS PROCESSED.

We apologize once again for payment delay.

Sincerely,
Nate Dinet
CEO
Dun & Bradstreet.

This is not okay with me. You do a task for them, like I did, and then they ask for a deposit from you. I see that other people here complained about this too. I can confirm it is true. The email is provided above.

28 November 2024
Unprompted review

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