DJI | Hasselblad Reviews 

6,232
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,201 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, finding them reliable and effective for their needs. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving promptly, often the next day. Reviewers commend the excellent service, clear communication, and straightforward ordering process, making their experience smooth. The staff are also frequently mentioned for being knowledgeable, helpful, polite, and efficient in their interactions. However, some customers also noted issues with delivery, including reports of missed deliveries when customers were home or orders arriving late. A few reviewers also mentioned specific product concerns, such as the sound quality on an action camera or blurriness with certain goggles.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing items as excellent, reliable,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Service

Clients share positive opinions on service, with many reviewers consistently describing it as excellent,... See more

Staff

People report positive experiences with staff, highlighting their politeness, helpfulness, and extensive... See more

Order

Consumers generally find the ordering process to be positive, highlighting its ease and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very knowledgeable shop staff; whilst we had dome some research and were confident I what we wanted, he took the time to go through the various DJI options & models with us ensuring that we bought th... See more

Rated 5 out of 5 stars

Very pleasant customer service rep. I rang last Friday to check delivery status on m8crophones for my grandson. The courier had not collected them from the store. It was looking luke they would not be... See more

Rated 5 out of 5 stars

Very impressed! For under 300£ you can get the camera and I got the chest strap too. It’s very worth it, I’ve gone surfing with it 6x so far and the recording is top quality. It was slightly cumber... See more

Rated 5 out of 5 stars

I was pleasantly surprised by how quickly my order was processed. I placed my order after 3 pm, but it was still packed and dispatched the same day. I was told it would arrive the next day, and I... See more



Company details

  1. Electronics Store
  2. Camera Store
  3. Hobby Store

Written by the company

Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(6,232)

2,207 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dji battery handle

The battery handle is a great extension to the DJI osmo 4. Works very well in increasing the usability of the device for long recording sessions. It’s definitely a must buy item.

7 July 2026
Rated 1 out of 5 stars

I expected next day delivery as…

I expected next day delivery as promised but turned out this meant working days. I then rearranged for it to be delivered by DPD and its still sitting at their depot.

17 July 2026
Rated 5 out of 5 stars

Excellent service and very fast dispatch

I was pleasantly surprised by how quickly my order was processed. I placed my order after 3 pm, but it was still packed and dispatched the same day. I was told it would arrive the next day, and I believe it would have if the delivery company had done its job properly.

Unfortunately, the courier falsely reported that nobody was at home, even though someone was there. That was disappointing, but it was the delivery company's fault, not DJI | Hasselblad.

DJI | Hasselblad provided excellent service, fast dispatch, and clear communication. I would definitely order from them again.

2 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look