DJI | Hasselblad Reviews 

6,207
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, noting their quality and how well they meet requirements. Many people highlight the efficient order processing and fast delivery services, often receiving items the very next day. The communication from the company is frequently commended for being clear and providing peace of mind, while the staff are described as knowledgeable and helpful. However, some customers also noted issues with delivery. A few people experienced delays or non-delivery due to courier problems, including false reports of absence or lost items. Additionally, some reviewers were not happy with discrepancies regarding promised next-day delivery or errors in postal addresses, leading to inconvenience and wasted time.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, ease of use,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Service

Customers consistently note positive experiences with service, often describing it as brilliant, excellent,... See more

Staff

Consumers generally report positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Order

People report positive experiences with order, often highlighting the quick processing and delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very knowledgeable shop staff; whilst we had dome some research and were confident I what we wanted, he took the time to go through the various DJI options & models with us ensuring that we bought th... See more

Rated 5 out of 5 stars

Very pleasant customer service rep. I rang last Friday to check delivery status on m8crophones for my grandson. The courier had not collected them from the store. It was looking luke they would not be... See more

Rated 5 out of 5 stars

I was pleasantly surprised by how quickly my order was processed. I placed my order after 3 pm, but it was still packed and dispatched the same day. I was told it would arrive the next day, and I... See more

Rated 5 out of 5 stars

I’ve ordered numerous products from here and every single one has arrived on time if not earlier. The communication between placing the order and receiving the product has been second to none and I h... See more



Company details

  1. Electronics Store
  2. Camera Store
  3. Hobby Store

Written by the company

Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.6

All reviews

(6,207)

2,186 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, very fast delivery of the Pocket 4P and the Mobile 8P.
Having purchased items from DJI before I knew I would be getting excellent products that do exactly what they claim to do.
Both the Pocket 4P and the Mobile 8P are easy to use and I am very pleased with them.

30 July 2026
Rated 5 out of 5 stars

Excellent Service from Start to Finish

I would like to express my sincere appreciation to Hasselblad for the outstanding work you do..Thank you Jake. I especially admire the exceptional build quality, timeless design, and remarkable image performance of your products. It is clear that every detail reflects decades of expertise and a true passion for photography.
I also greatly appreciate your commitment to innovation and your dedication to creating tools that inspire photographers to achieve their very best. Thank you for setting such a high standard in the world of photography and for continuing to push the boundaries of imaging excellence.
I wish the entire Hasselblad team continued success and look forward to seeing your future innovations.The ordering process was smooth, and my order was processed and delivered very quickly. I am very satisfied with the excellent service and efficiency. I will definitely use Hasselblad's services again in the future and would highly recommend them to others.

29 July 2026

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