Divinesong Reviews 

548
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 546 reviews, reviewers had a great experience with this company. Customers frequently praise the personalized songs for capturing their unique life stories and emotional moments brilliantly, delivering a deeply touching gift for family and partners. Consumers note that the lyrics and vocals are exceptionally well-crafted, creating truly memorable keepsakes for special anniversaries and significant birthdays. Some reviewers were not happy with the customer service, pointing out prolonged response times and difficulties receiving timely replies to important emails. A few people also mentioned experiencing frustration when attempting to request revisions or dealing with unexpected delays that affected their special occasion plans.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the songs perfectly capture personal stories and... See more

Service

Customers consistently note ambiguous experiences with service, as many reviewers praise the fast creation of... See more

User experience

Clients share positive opinions on user experience, highlighting how easy the website is to use and how the... See more

Response time

People report ambiguous experiences with response time, as opinions are heavily divided among consumers.... See more

Quality

Consumers find quality to be positive, frequently praising the beautiful lyrics, masterful writing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I gave different events/memories from mine & my husband’s life. DivineSong(DS) took what I wrote and made a beautiful song. We’ve had 30 years together and DS worked their magic to put into a song our... See more

Rated 5 out of 5 stars

I had a personalized song made for my guy, this is actually the second song I’ve had made for him. ❤️ The first one, from another company, was absolutely amazing…but THIS one?! It is off the... See more

Rated 5 out of 5 stars

Beautifully written and her voice like an angel. They nailed this song and I will be presenting to my husband on our 15th Wedding anniversary next week. I cant wait until he hears our life in this be... See more

Company replied

Rated 5 out of 5 stars

The song perfectly encapsulated my husband and seemed like it was written by me. It was heartfelt, beautifully sung and touched him so much. He said it’s be best gift I’ve ever given him, and the be... See more



Contact info

4.2

Great

TrustScore 4 out of 5

548 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(548)

547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So much more than expected

How they captured the essence of what I wanted to convey in the song for my husband….. by the short answers to the questions….. was AMAZING! This turned out so much better than I expected!

17 July 2026
Rated 1 out of 5 stars

Zero Response- New Company Hasn't Figured It Out Or Scam

They provided a song that was OK (obviously AI generated) but when I asked for revisions I have heard crickets. They said I'd get a response within 24-48 hours. I've checked in several times and am getting no response. The date I needed this (anniversary) has come and gone.
They do NOT have a phone number so you are just stuck waiting for an email response that doesn't come.

21 July 2026
Unprompted review
Divinesong logo

Reply from Divinesong

I Leigh, thank you for your honest review. I see that we have been in communication with you for the last several days. Was there another request that we missed? Please let me know. -Jackie Grace

Rated 5 out of 5 stars

What a song!!!

What a song!!!
My wife Lori had a song created for me as an anniversary gift for our 41st wedding anniversary. All I can say is wow...the musicality, the vocalist, the lyrics, everything was just perfect. It captured us as a couple and as a family. What a unique thing that I will cherish forever. thank you Divine Song!!!

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this service

Do not use this service! It is a rip off. If you are Canadian the website will overcharge you in usd even though it states CAD at checkout and to date have not corrected. This is AI generated and if you are going to overpay I recommend paying actual artist. The order changes from what you originally selected. They hide the song so you can’t easily download the song without paying more. If you got scammed google how to download the song it will give you step by step instructions how to extract the file so you don’t get trapped in their digital eco system. Just Dont USE Devinesong there are other ways to get music. They use Ai customer communication so nothing gets resolved. Poor service, ethics and product.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great, Great, Great . My wife said that is the Best present you got me ever. That's saying something after 41 years.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

All I could say is WOW

All I could say is WOW! This song was more than I could ever have asked for it was so incredibly beautiful! Thank you, thank you thank you. You told our story in the most beautiful way even if it wasn’t about us, I would listen to this song on the radio that’s how good it was❤️ highly highly highly recommend !

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievable!!

Unbelievable!!! I am thrilled with the way the song turned out. My words, formatted into a beautiful song. This was for my husband and the best money I’ve ever spent! Thank you!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

I'm the receiver of this song

I'm the receiver of this song. Beautiful! Spot on! Beautiful voice! I'd love to see who sang this. It's the best gift I've ever been given other than my wife of course. 😁
Absolutely Wonderful!
Thank you!!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING

THE SONG WAS SO AMAZING, IT MADE ME CRY RIGHT BEFORE WORK, HAD TO RE DO MY MAKEUP, MY HUSBAND SAID IT THE BEST GIFT EVER, THE SINGER WAS THE BEST, I WILL PURCHASE AGAIN - AMAZING

10 July 2026
Rated 5 out of 5 stars

Beautifully written and her voice like…

Beautifully written and her voice like an angel. They nailed this song and I will be presenting to my husband on our 15th Wedding anniversary next week. I cant wait until he hears our life in this beautiful song about our love for one another.

9 July 2026
Divinesong logo

Reply from Divinesong

Dear Megan, thank you so much for your wonderful and honest review. We're so blessed to have been able to do this beautiful song for you. We hope you have an amazing 15th wedding anniversary and a big congratulations from everyone here at DivineSong! -Jackie Grace

Rated 4 out of 5 stars

Blown Away

I was blown away by the quality of the song and just how personal it was. Just remember, when inputting your story, don't just use a couple of lines. The longer the source material, the better the song will be. Being a producer myself, I understand the concept of having more than you need to get what you want. I am so glad I ordered the bridge and third verse. The bridge is what actually tied my song together. It captured THE moment of the overall theme. Highly recommend, especially if you do provide longer source material. My only complaints, and they are minor. First, when you request lyric edits, it can and did in my case impact the overall flow of the song. Also, in my case, with each revision, bits of the latter part of the song were affected, i.e. different pitch in the third verse and outro. What I REALLY liked about the first couple of versions was that the final chorus had just a millisecond of music pause before picking back up. A popular technique in some genres. After a couple of revisions, that cool final chorus became a carbon copy of the choruses that preceded it. I didn't ask if they save all previous versions so i don't know if I could have had them put that version of the chorus back in. But with as many changes as they made for me, I wasn't about to. LOL. Also, definitely go for the wall art that they offer. Overall, a fantastic experience that will hopefully make my girlfriend cry for days when she hears it, five months from now at Christmas. I already have another song in production.

10 July 2026
Unprompted review
Divinesong logo

Reply from Divinesong

thank you so much for your honest review, we we're so honored to be a part of your story =) - Jackie Grace

Rated 5 out of 5 stars

I was so impressed with the quick…

I was so impressed with the quick turnaround of my request and completion of the song
Such a wonderful melody and lovely voice to sing the song I requested.
I would definitely recommend it to anyone else who is interested!

6 July 2026
Rated 5 out of 5 stars

Blown away

Blown away! I had a song created for my husbands 60th birthday- I can not believe how perfect this song was. They hit every single tid bit I supplied them with. When I tell you I cried my husband cried and said “ Don’t ever play that when people are around” - because he couldn’t hold the tears back 😀. Awesome experience! Worth every dime!

7 July 2026
Unprompted review

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