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Distacart.com Reviews 4,023

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TrustScore 4.5 out of 5

4.6

Online Marketplace
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its efficient and reliable service, with many highlighting the prompt delivery of authentic, high-quality products. People appreciate the seamless ordering process, effective communication, and the careful packaging of items, often noting that products arrive earlier than expected and in excellent condition. Many consumers are delighted to find a wide selection of authentic Indian products, which are often difficult to source elsewhere. However, some customers also noted issues with product freshness, incorrect sizing, or receiving items with short expiry dates. A few reviewers experienced significant delays in delivery, problems with tracking information, or dissatisfaction with customer service regarding order discrepancies or refunds.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers appreciate the wide variety... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and efficient... See more

Order

Consumers find the ordering process to be largely positive, citing ease of use, seamless purchasing, and... See more

Service

People report positive experiences with service. Customers frequently praise the prompt, reliable, and... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the freshness... See more

Based on these reviews

Rated 5 out of 5 stars

What I love about you Distacart, not only this time but since I started buying from you is that: 1. you are consistenly reliable, 2. you do what you say you will do, 3. your electronic plateform is su... See more

Rated 5 out of 5 stars

Delivered the package earlier than expected.It was ready to eat snack items and enjoyed .Some of the items were not fresh, dried and hard to eat.Overal,items were not worth for money. Delivery was pr... See more

Rated 5 out of 5 stars

I absolutely love the fact that I can buy authentic local Indian products from anywhere in the world! It used to be quite a struggle to find the exact spices and ingredients I needed to make proper ma... See more

Rated 5 out of 5 stars

I have been ordering from them for many years now. If someone complains about high price that is shit we must understand that postage to out of country cost fortune. All I care about is authenticity o... See more

Company details

  1. Online Marketplace
  2. Beauty Product Supplier
  3. Food Products Supplier
  4. Women's Clothing Store

Written by the company

Dista (www.distacart.com) is an online marketplace for Indian products. You can find the largest collection of Indian products here, ranging from wellness, beauty, food, fashion, spirituality, and much more! Delivering to 40+ countries, including the US, UK, Canada, and Australia. Customs duties & tariffs included in the final price. Free shipping and 3-5 day priority shipping available.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Too costly products and shipping.

Too costly products and shipping.
For the amount I paid, and the extra shipping charges the delivery could have been much sooner.

The cost of the goods sold is x. The price of the items listed are 10x. I don't suppose the shipping costs, tariffs and import duties accumulate to that much.

I will purchase again if the prices become nominal.

14 April 2026
Unprompted review
Distacart.com logo

Reply from Distacart.com

Dear Raghava Reddy,

Thank you for taking the time to share your experience with us. We understand your concern about pricing. Our prices are all-inclusive, covering duties, taxes, careful packaging, and international shipping, which helps ensure your order arrives safely and without any unexpected charges. They also reflect the costs of authentic sourcing and secure handling of the products. The shipping charges will be based on the order value. We truly value your feedback and have shared your thoughts with our team as we continually review our offerings. Your input helps us improve and provide the best possible experience for our customers. If you’d like to discuss further or have any questions, please feel free to reach out to us at happy@distacart.com or call +1 855-253-4782. We’re always happy to assist.

Thank you,
Customer Happiness Team

Rated 5 out of 5 stars

Excellent

Excellent, they carry everything, even those products that cannot be found on other sites, I looked everywhere and only Dista had what I was looking for. Huge selection, and very reliable company. Thank you Dista!!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Best quality products

Every now and then. I order sweets and savories from Distacart. The products are high qulaity. Good price and delivery is free above certain total price. They also offer coupons. Good to save money. I never disappointed with Distacart for the past 4 years. Will recommend to every one.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Delivery date was changed twice

Delivery date was changed twice, got item 10 days late even after paying delivery fee, no option to cancel order in the page, seller did not respond to email that was sent to cancel the order. Would not recommend buying from them.

2 April 2026
Unprompted review
Distacart.com logo

Reply from Distacart.com

Dear Achyut Koirala,

Thank you for your review. We are sorry to hear that you are disappointed with the delivery time of the order. We would like to clarify that the order timeline includes both the fulfilment period (3–5 business days) and the shipping period (10-15 business days(Standard Shipping)) that you have chosen while placing the order. When combined, the estimated delivery date for your order was April 29, 2026.

We are pleased to confirm that your package was delivered on April 14th, 2026, which is well before the promised timeframe.

Also, note that once an order has been dispatched, it cannot be cancelled.

Please reach out at happy@distacart.com or call us at +18552534782 for more clarification or assistance, and we'll be happy to assist you further.

Thank you,
Customer Happiness Team

Rated 1 out of 5 stars

My order supposed to be deliver to hy…

My order supposed to be deliver to hy address in CA, but it is showing that it is delivered at WA.

15 April 2026
Unprompted review
Distacart.com logo

Reply from Distacart.com

Dear Neha Sharma,

Thank you for your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating this must be. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further.

Please reach out to us at happy@distacart.com or call us at +18552534782 for any further assistance, and we will be happy to help you.

Thank you,
Customer Happiness Team.

Rated 2 out of 5 stars

Product not delivered

I had ordered a few products, including Vitamin C and Kojic Acid from Derma Co. However, I received two bottles of Kojic Acid, and the Vitamin C serum was missing from the delivery.

It has now been over a week since I reported this issue, and I have yet to receive any resolution or update from your team. This delay and lack of communication are quite disappointing.

10 April 2026
Unprompted review
Distacart.com logo

Reply from Distacart.com

Dear Chaitali Shinde,

Thank you for your review. We sincerely apologize for the inconvenience caused and truly understand how disappointing this situation must be. Receiving incorrect products is certainly not the experience we want for our customers. We have shared your feedback with our dedicated team for review and will take appropriate corrective action with the seller.

Meanwhile, we have shared the resolution with you via email. Kindly check your inbox and revert to us at your convenience so we can assist you further.

Thank you,
Customer Happiness Team.

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