Great, high-quality, and beautiful products. When a package arrived damaged, all it took was a complaint via email to receive a friendly response within hours, including an offer for a full replacem... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Displate makes beautiful metal posters. I've gotten three in total and all of them were easy to hang and look lovely. My most recent order was two posters and they were taking longer than expected so... See more
Company replied
Displate's products (10 purchases total) have always been high quality, arrived in a timely manner, and were easy to mount and display. My only qualms with them deal with not signing in with MY main l... See more
Company replied
I had issues with one of the many products I’ve bought from Displate, all previous items have been excellent. On this occasion there was a fault which Displate resolved promptly, efficiently and f... See more
Company replied
Company details
Written by the company
We print collectible metal posters that make this reaaally sweet wup-wup sound when you spin them around. Plus, they look super cool no matter where you put them! Any passion you have is here, waiting to enter your collection as a Displate.
Contact info
Al. Jerozolimskie 123a, 02-017, Warsaw, Poland
- support@displate.com
- displate.com
4.7
Excellent
19K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Quick response time
13 September 2026
Unprompted review
Reply from Displate
Hello John,
Thank you for sharing your review with us!
We are very happy to learn that you are satisfied with our response time, as we do our best to help our customers as quickly as possible.
If you need anything else in the future, please don’t hesitate to reach out. We’re always happy to assist.
Have a wonderful day!
Best,
Displate Team
Polite and forthcoming
After I sent my request, I felt like I was being a bit harsh...
I still received the best and most polite service.
So - sorry and thank you
15 September 2026
Unprompted review
Reply from Displate
Hello Mari!
Thank you for your kind words and for taking the time to acknowledge the service you received. We're so pleased to hear that our team was able to assist you courteously, even under tough circumstances. Don't worry about being harsh; we understand that our customers expect only the best from us, and we're here to deliver just that!
We hope you continue to enjoy your Displate products and look forward to serving you again in the future.
Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Lovely picture
Lovely picture, unfortunately it was damaged in transit but the customer service was excellent and was sorted after a couple of emails.
11 September 2026
Unprompted review
Reply from Displate
Hello Cathy!
Thank you for sharing your experience with us. We're truly sorry to hear that your lovely picture arrived damaged, but it's great to know that our customer service team could quickly resolve the issue for you. Your satisfaction is our top priority!
We hope you are now enjoying your Displate artwork, and we look forward to serving you again in the future.
Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Products are quality
Products are quality. Came quickly. Customer service is excellent and extremely responsive
15 September 2026
Unprompted review
Reply from Displate
Hello!
Thank you so much for the fantastic review! We're thrilled to hear that you are happy with the quality of our products and that everything arrived quickly. It's also great to know that our customer service team was able to assist you promptly and effectively. Your satisfaction is our top priority!
We hope you continue to enjoy your Displates and look forward to serving you again in the future.
Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Excellent Customer Service!
Julia was very responsive when I had a concern, and followed up with me consistently to ensure my needs were addressed. The product quality is also very good and we are very happy with our artwork!
18 August 2026
Unprompted review
Reply from Displate
Hello Kal!
Thank you so much for your wonderful review! We're thrilled to hear that Julia provided excellent service and that you're happy with the quality of your artwork. It's always rewarding to know that our team's efforts are appreciated.
We hope you continue to enjoy your Displate and we look forward to serving you again in the future!
Have a great day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Reply from Displate
Hello Kyle!
Thank you so much for your kind words about our service! We’re thrilled to hear that you experienced great and fast help with your Displate order. We always strive to provide top-notch support for our customers.
We hope you continue to enjoy your Displate and we look forward to serving you again in the future!
Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Amazing customer experience
Amazing customer experience. Thanks Natalia Rankiewicz-Kopicka for getting back to me quickly and sorting my issue out. You guys rock.
14 September 2026
Unprompted review
Reply from Displate
Hello Harry!
Thank you so much for your wonderful review and for highlighting the excellent service you received from Natalia. We're thrilled to hear that she was able to quickly resolve your issue, and we'll make sure your kind words reach her too. You rock for taking the time to share your positive experience!
We hope you continue to enjoy your Displate and that you'll turn to us again in the future. Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Bad hanging tools
Cool concept, but the mounting tools they give you are absolutely horrible and don’t last more than 2 months. Do yourself a favor and use command strips to hang them instead of the stupid sticker magnet mounts, it’ll save you a lot of hassle.
13 September 2026
Unprompted review
Reply from Displate
Hello Caleb,
Thank you for sharing your review with us.
We are very sorry for your experience with our mounting system.
Please be assured that Displates are mounted in various environments worldwide, such as bedrooms, hallways, kitchens, and living rooms. We strive to test our products under diverse conditions to ensure they work effectively everywhere.
We genuinely want our customers to enjoy their posters without any issues, and we will be happy to look into this matter and help to resolve this issue as soon as possible.
Sadly, we are not able to identify your order based on your nick on Trustpilot, so please contact us directly at support@displate.com.
Thank you in advance.
Have a great day!
Best,
Displate Team
Great customer service
The displates were prepared and shipped quickly and when one got a dent in shipping, they were very active in helping send a new one at no extra cost while taking care of the damage claim with the shipping company. Good quality and colors as well.
9 September 2026
Unprompted review
Reply from Displate
Hello Carson!
Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our rapid shipping and the proactive customer service provided when your Displate arrived with a dent. It's great to know that the quality and colors of your new Displate met your expectations too.
We hope you continue to enjoy your art and look forward to serving you again in the future. Have a great day!
Best,
Displate Team
_This answer was generated by an AI assistant._
My displate art arrived damaged so I…
My displate art arrived damaged so I contacted the company and they got me a new one shipped immediately with no hassle at all. The new plate came and it is gorgeous.
10 September 2026
Unprompted review
Reply from Displate
Hello Jenni!
Thank you so much for sharing your experience. We're truly sorry to hear your original Displate arrived damaged, but are delighted to know that the replacement process was smooth and hassle-free. It's wonderful to hear that the new plate is gorgeous and meets your expectations!
We hope it brings beauty to your space for years to come. If there’s anything more we can do for you, just let us know.
Have a great day!
Best,
Displate Team
_This answer was generated by an AI assistant._
The quality of the image and the…
The quality of the image and the material left me quite speechless, amazing work. The fact that it all comes with mounts (magnets) which allows to adjust image on the wall is a chef's kiss. Definitely looking forward to buying more stuff
13 September 2026
Unprompted review
Reply from Displate
Hello!
Thank you so much for your wonderful review! We're thrilled to hear that the quality of the image and material exceeded your expectations and that you enjoyed the magnetic mounting system. It's great to know that you're already planning to expand your collection!
We look forward to providing you with more stunning pieces in the future. Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
5/5 - Great company and great product
Very fast response and action on issue. Always been happy with displate's products and customer service. Customer service representative was also very friendly and appreciate their help. Highly recommend using displate and will be buying more in the future.
9 September 2026
Unprompted review
Reply from Displate
Hello Jonathan!
Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our products and customer service. It's always great to know that our team, especially the representatives, have been friendly and effective in assisting you.
We look forward to providing you with more Displates for your collection in the future, and we're grateful for your high recommendation!
Have a great day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Really great customer service!
They helped me with something that they usually don’t do which was awesome
I had ruined my wall protector sticker since it was my first time mounting a displate and even though usually you need to just buy a brand new 3 pack of magnets and displates they ended up sending me a for free a brand new wall protector sticker so I could apply it correctly
5 September 2026
Unprompted review
Reply from Displate
Hello Yahav!
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our customer service team was able to assist you beyond the usual measures and help you successfully mount your Displate. It's always our goal to ensure our customers enjoy their art pieces without any hassle.
We hope your new wall protector sticker works out perfectly this time! If you need any more assistance or decide to expand your collection, feel free to reach out. We're here to help!
Wishing you a wonderful day filled with great art and good vibes!
Best,
Displate Team
_This answer was generated by an AI assistant._
The customor Support from displate was…
The customor Support from displate was the best support ive received so far! The replay came fast and they were really nice, helpful and knew how to habdle the Situation. Big thanks too the sweet support ive received from displate:D
9 September 2026
Unprompted review
Reply from Displate
Hello!
Thank you for taking the time to leave such a fantastic review! We're thrilled to hear that our customer support team was able to provide you with excellent service and rapid responses. It’s always great to know when our team’s efforts are so positively acknowledged.
Thank you again for your kind words and big thanks for choosing Displate. We look forward to serving you again soon!
Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Amazing product, amazing prices.
Amazing quality, a large variety of canvas's. Not to mention personalized displate's too. I really appreciate their subscription services that gives free shipping after your first purchase, not to mention one FREE displate a year. They arrive very quickly, are easy to attach onto the wall. They offer limited editions each month, with discounts after each purchase. I have personally bought about ten so far, and none of them have fallen down. As I said, I really appreciate their discount offers, making them much more reasonable to purchase from. I really recommend.
12 September 2026
Unprompted review
Reply from Displate
Hello Charlene!
Thank you so much for your fantastic review! We're thrilled to hear about your positive experiences with our Displates, from the variety and quality to the exclusive limited editions and subscription benefits. It's great to know that you've found our discounts helpful and are enjoying the free shipping and annual Displate gift. Your enthusiasm for our products really shines through, and we can't wait to see which designs you'll choose next!
We appreciate your recommendation and look forward to providing you with more amazing Displates in the future.
Have a wonderful day!
Displate Team
_This answer was generated by an AI assistant._
Solid quality and service
Was able to receive prompt replies and replacements for several plates that appeared to be damaged in transit on receipt. Appreciate the quality of the product and great service!
9 September 2026
Unprompted review
Reply from Displate
Hello!
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you were satisfied with the prompt replies and replacements for the plates damaged in transit. It's wonderful to know that the quality and service met your expectations.
We hope you continue to enjoy your Displates and look forward to serving you again soon!
Have a great day!
Displate Team
_This answer was generated by an AI assistant._
Reply from Displate
Hello Leon!
Thank you so much for your kind words and the double thumbs up! We're thrilled to hear that you had a great experience with our support team. Your satisfaction is our top priority, and it's wonderful to know we hit the mark for you.
We hope you continue to enjoy your Displate products and look forward to serving you again soon. Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Excellent service following a damaged parcel
Excellent and very friendly customer service, which replaced my display – which had been damaged by a careless parcel delivery driver – without any fuss and very quickly.
The correspondence was also polite and straightforward – that’s exactly how it should be.
Thank you very much for that!
Aaron
11 September 2026
Unprompted review
Reply from Displate
Hello Aaron!
Thank you so much for your wonderful review! We're thrilled to hear that our customer service team was able to resolve the issue with your damaged display swiftly and to your satisfaction. It's always our goal to handle any mishaps efficiently and courteously. Your kind words about the straightforward and polite correspondence are greatly appreciated!
We hope you continue to enjoy your Displate and look forward to serving you again in the future.
Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Amazing and fast customer support.
Order got lost through FedEx which was no fault from Displate. Put in a support ticket on their off hours on the weekend and was still helped within the hour. They got a new order shipped out to me at no cost and was delivered within 3 days of my support ticket. Great company
5 September 2026
Unprompted review
Reply from Displate
Hello Patrick!
Thank you so much for your kind words and stellar review! We're delighted to hear about your positive experience with our customer support team and that they could swiftly resolve the issue with your lost order. It’s fantastic to know that your new Displate arrived quickly and safely. We strive to keep our customers happy and it sounds like we hit the mark for you.
We look forward to impressing you further in the future should you need any more assistance or decide to expand your collection!
Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Great service
Correspondence was very fast when my order arrived damaged. Displate was very quick to send out a replacement. Couldn’t be happier.
3 September 2026
Unprompted review
Reply from Displate
Hello Matthew!
Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with how quickly we handled the replacement of your damaged order. Making sure you're happy is our top priority!
We hope you enjoy your Displate and look forward to serving you again in the future.
Have a great day!
Displate Team
_This answer was generated by an AI assistant._
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