Great, high-quality, and beautiful products. When a package arrived damaged, all it took was a complaint via email to receive a friendly response within hours, including an offer for a full replacem... See more
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Review summary
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Displate makes beautiful metal posters. I've gotten three in total and all of them were easy to hang and look lovely. My most recent order was two posters and they were taking longer than expected so... See more
Company replied
Displate's products (10 purchases total) have always been high quality, arrived in a timely manner, and were easy to mount and display. My only qualms with them deal with not signing in with MY main l... See more
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I had issues with one of the many products I’ve bought from Displate, all previous items have been excellent. On this occasion there was a fault which Displate resolved promptly, efficiently and f... See more
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Company details
Written by the company
We print collectible metal posters that make this reaaally sweet wup-wup sound when you spin them around. Plus, they look super cool no matter where you put them! Any passion you have is here, waiting to enter your collection as a Displate.
Contact info
Al. Jerozolimskie 123a, 02-017, Warsaw, Poland
- support@displate.com
- displate.com
4.7
Excellent
19K reviews
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Replied to 100% of negative reviews
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They reprinted six posters for me, half of them out of warranty
I have been buying Displates since 2022. Six of them hung above my desk for years and I looked at them every day, so when all six came off the wall after I remounted them this summer, damaged, it hurt more than I would like to admit. Part of the collection came from an order more than three years old, well past the warranty. I wrote a formal complaint and braced myself for the usual: a polite template, a reference to the terms, and weeks of back and forth.
What I got instead was Alicja from their customer service. She read the whole letter, answered every point, and where she saw things differently she told me so plainly and explained why. That alone put her ahead of most support teams I have dealt with. Then she went further than anyone asked her to. All six posters reprinted at no cost, including the out-of-warranty ones. New mounting systems. The refund for the mounting kit processed the same day. When I asked whether production could drill holes in the magnets for screw mounting, she checked, came back with an honest no, and instead added six extra magnets to the parcel in case my own drilling went wrong. I had not asked for that. When I mentioned I had noticed Displate is a Polish company, she switched to Polish for the rest of the conversation, a small thing that made the whole exchange feel personal.
The parcel has just arrived. Every print is flawless. They are going back above my desk this week, this time with screws, so they stay put for good.
I have dealt with plenty of companies that are pleasant when everything goes smoothly. The rare ones behave well when something breaks. Displate is one of them, and I am glad I found that out the hard way. If you are hesitating over your first order, do not. And if something ever goes wrong, you are in good hands.
Thank you guys very much
Nikos.G
25 August 2026
Unprompted review
Reply from Displate
Hello Nikos!
We're thrilled to hear about your positive experience with our customer service, especially with Alicja! It's always rewarding to know that our team went above and beyond. We're glad that each of your posters arrived in perfect condition and are now securely mounted above your desk. Thank you for sharing such kind words and for sticking with Displate through thick and thin.
Enjoy your beautifully refreshed space, and should you need any more assistance or decide to expand your collection, we're here for you!
Best,
Displate Team
_This answer was generated by an AI assistant._
I had a problem with my order and after…
I had a problem with my order and after i tell the Support about it all going fast and my order was shiped again under the right name this time and after 4 says it came to me now i habe my order and im happy that everything worked easy
7 September 2026
Unprompted review
Reply from Displate
Hello!
Thank you so much for sharing your positive experience with us! We're thrilled to hear that the issue with your order was resolved swiftly and that everything went smoothly with the re-shipment under the correct name. It’s great to know you received your order in just four days and are happy with how everything was handled.
We hope you enjoy your Displate and we look forward to serving you again in the future. Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
I bought 3 displates
I didn't like the first one they sent, so they sent me a second one with all the errors corrected. All while letting me keep the first one. It was very nice of them and I'm very happy.
5 September 2026
Unprompted review
Reply from Displate
Hello Christopher,
Thank you so much for updating your review and for sharing your experience!
We truly appreciate that, despite the issues you experienced initially, you allowed us to make things right. We’re very happy to hear that you’re now satisfied with your Displate and that we could turn your experience around.
Making sure our customers are happy and receive products they can enjoy is always our priority, so your kind words mean a lot to our entire team.
Thank you again for your trust, your patience, and for giving us a second chance. We really appreciate it!
Have a lovely day!
Best,
Displate Team
Great Customer Support
The package arrived dented, and customer support provided a replacement at no charge with timely responses.
6 September 2026
Unprompted review
Reply from Displate
Hello Anry!
Thank you so much for your kind words about our customer support team! We're thrilled to hear that your issue with the dented package was resolved quickly and to your satisfaction. Ensuring a smooth and positive experience for our customers is our top priority.
We hope you enjoy your new Displate and look forward to serving you again in the future!
Have a wonderful day!
Displate Team
_This answer was generated by an AI assistant._
Million thumbs up
The company is so awesome products looks so perfect and when I receive my first order my poster was bent in transit and when I notified them about it they shipped me a brand new one in a matter of a week if that long.. all and all I was very satisfied with the quality of the product and the amazing customer service... Would definitely order from them in the near future
1 September 2026
Unprompted review
Reply from Displate
Hello Bennie!
Thank you so much for your wonderful feedback and for giving us a "million thumbs up"! We're thrilled to hear that you were satisfied with the quality of our products and the level of customer service you received. It's fantastic to know that the issue with your poster was resolved quickly and to your satisfaction. We truly appreciate your patience and understanding throughout. Your enthusiasm for our products is contagious, and we can't wait to see which designs you choose next!
We look forward to welcoming you back soon!
Best,
Displate Team
_This answer was generated by an AI assistant._
Reply from Displate
Hello Steven!
Thank you so much for sharing your positive experience with us. We're thrilled to hear that you had a super good experience with your Displate order!
We hope to continue providing great service and products that delight you. Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Very Efficient
I had an issue with damaged displays posters and the support team replied in less then one day. They were nice enough to give me a free Displate Poster of the same purchased Displate that came damaged, then they sorted out all the shipping costs/issues. Excellent Support!
4 September 2026
Unprompted review
Reply from Displate
Hello Chase!
Thank you so much for your wonderful review! We're thrilled to hear about your excellent experience with our support team and that everything was resolved quickly regarding the shipping of your free Displate. Your satisfaction is our top priority, and it's delightful to know we hit the mark for you.
Enjoy displaying your new art piece, and if there's anything else we can do for you, just let us know!
Have a fantastic day!
Displate Team
_This answer was generated by an AI assistant._
Very honest company
Very honest company! I had an issue with the shipping company and Displate made it right immediately! Very well made product. Looks great on the wall’s. Will definitely be buying more!!
5 September 2026
Unprompted review
Reply from Displate
Hello Vicky!
Thank you so much for your wonderful review. We're thrilled to hear that our team was able to resolve the shipping issue swiftly and to your satisfaction. It’s great to know that you’re loving your new Displate and thinking about adding more to your collection! We can't wait to see which designs you choose next.
Best,
Displate Team
_This answer was generated by an AI assistant._
Wonderful customer service
Wonderful customer service! They went above and beyond for me
4 September 2026
Unprompted review
Reply from Displate
Hello Tee!
Thank you so much for your wonderful feedback! We're thrilled to hear that our customer service team was able to go above and beyond to assist you. It's always our goal to ensure you have a fantastic experience with us.
We hope you continue to enjoy your Displate products and we look forward to serving you again soon!
Have a great day!
Displate Team
_This answer was generated by an AI assistant._
Damage item and not what I expected for…
Damage item and not what I expected for quality.
5 September 2026
Unprompted review
Reply from Displate
Hello David,
Thank you for sharing your review with us.
We’re very sorry to hear about your experience.
Unfortunately, while packages are in transit with the courier, occasionally, situations like this might occur. However, we’re always ready to help, and we can see that a replacement order has already been sent and delivered to you.
We’re also sorry for any confusion regarding the finish. Our posters are made exclusively from metal, as shown on our website. When you select the Gloss finish, this refers to the shiny, smooth finish of the metal poster, as opposed to our Matte finish. We understand that the term “Gloss” may have caused some confusion with “glass,” and we apologize for the misunderstanding.
We’ve also reached out to you by email to see if there’s anything else we can do to improve your experience. Please get back to us when you have a moment, and we’ll be happy to assist you further.
We look forward to hearing from you.
Have a great day!
Best,
Displate Team
Customer service for Displate was…
Customer service for Displate was incredible. They helped me solve my issues, and I absolutely love the Displate I got. The customer service was above and beyond what I expected.
1 September 2026
Unprompted review
Reply from Displate
Hello Mohammad,
Thank you so much for sharing your positive experience! We're thrilled to hear that our customer service team was able to assist you effectively and that you love your new Displate. We always strive to go above and beyond for our customers, and it's rewarding to know we've made a difference.
We hope your Displate continues to bring joy to your space, and please don't hesitate to reach out if you need any more help in the future!
Best,
Displate Team
_This answer was generated by an AI assistant._
Exceptional Custerservice
The customer service could fix my challenge with a not working voucher code in just a few hours after sending in my request. They made the whole experience seem less like a hassle.
28 August 2026
Unprompted review
Reply from Displate
Hello Christian!
Thank you so much for your wonderful review! We're thrilled to hear that our customer service team was able to resolve your issue with the voucher code swiftly and make the process hassle-free for you. It's always our goal to ensure a smooth and enjoyable experience for our customers.
We look forward to assisting you again in the future. Have a great day!
Best,
Displate Team
_This answer was generated by an AI assistant._
Displates are beautiful and Customer Service is 10/10
I have made a tonne of orders in the past couple of weeks - 14 to be exact!! Only 4 came slightly damaged due to package handling and Natalia was amazing at getting these 4 reprinted and sending the replacements over to me for free!! Extremely happy with the customer service I received and will Deffo be ordering more in the future !!
4 September 2026
Unprompted review
Reply from Displate
Hello Ethan!
Thank you so much for your wonderful review! We're thrilled to hear that you love your Displates and that our customer service, especially Natalia, was able to assist you promptly with the replacements. Your enthusiasm for making more orders in the future really excites us, and we can't wait to deliver more beautiful artwork to your doorstep.
Best,
Displate Team
_This answer was generated by an AI assistant._
Free replacement delivered after 2 days
Displates were damaged through delivery (clearly by DHL, packaging was well - things like this an happen). Had an answer to my support request after 1 day and free substitutes 2 days later. 5/5.
4 September 2026
Unprompted review
Reply from Displate
Hello Kevin!
Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with the quick response and resolution after the initial mishap with the delivery. It's always our goal to ensure that any issues are handled swiftly and that our customers feel supported throughout their experience with us.
We hope you enjoy your Displates and look forward to serving you again in the future!
Have a great day!
Displate Team
_This answer was generated by an AI assistant._
Very helpful and kind.
4 September 2026
Unprompted review
Reply from Displate
Hello Harv!
Thank you so much for your kind words! We're thrilled to hear that you found our team helpful and kind. It's always great to know that our efforts are making a positive impact.
We hope you continue to enjoy your experience with us, and if there's anything else we can help you with, please don't hesitate to reach out.
Have a wonderful day!
Best,
Displate Team
_This answer was generated by an AI assistant._
I had a problem with my club voucher…
I had a problem with my club voucher not working on the last day before it expired and had a bit of a panic moment. Even though it took them a couple days to get back to me, they made sure it worked when I next went to use it and I got my plates. I'm very happy now.
If you're not in the Displate Club and you really like Displates, I can very much recommend joining. There are many benefits, but the yearly voucher alone makes it worth it. Just make sure you join when placing a sizable order because the size of your order when you join determines the monthly cost and the value of your annual voucher.
26 August 2026
Unprompted review
Reply from Displate
Hello Zach!
Thank you for sharing your experience and the valuable tip regarding the Displate Club membership! We're thrilled to hear that you had a positive outcome even after the initial hiccup with your club voucher. It's great to know that the benefits are making a significant difference for you.
We hope you continue to enjoy your Displates and all the perks of being a club member. Looking forward to seeing which new designs you choose next!
Best,
Displate Team
_This answer was generated by an AI assistant._
Displate
I’ve been ordering from Displate for years now and have a whole staircase full of film themed posters on the walls. Products are always good, have always been delivered in very good time (international shipping) and always very well packaged.
Recently (for the first time since I signed up) I had to get in touch with their customer service for a triple charged monthly fee and the response was prompt and the issue resolved within 4 days.
Will continue getting my yearly wall additions and be happy doing so!
3 September 2026
Unprompted review
Reply from Displate
Hello Alan!
Thank you so much for your fantastic review! We're thrilled to hear you've been enjoying our film-themed Displates and that the quality, packaging, and delivery have consistently met your expectations. It's great to know that our customer service team was able to resolve the issue with the triple charge swiftly. We look forward to providing more unique additions to your walls each year!
Best,
Displate Team
_This answer was generated by an AI assistant._
Displate Customer Support and Product Quality
I recently ordered a Displate and unfortunately, it arrived bent. While this was disappointing, I have to say that the quality of the Displate itself was amazing. The artwork looks exactly as advertised, and the print quality is excellent. The colours, detail and overall finish were even better than I expected, and I was genuinely impressed with how immaculate it looked.
I contacted Displate’s support team to explain what had happened, and they were very polite, understanding and helpful from the start. They took the issue seriously and were happy to arrange a replacement for me, even though the box itself wasn’t damaged.
I really appreciate how easy they made the whole process. I didn’t have to go through a long or frustrating process to get help, and I felt like my issue was genuinely being listened to and dealt with.
Obviously, things can sometimes go wrong during delivery, but I think what matters most is how a company handles it when they do. In my experience, Displate’s customer support handled it exactly how I would have hoped.
Despite the issue with the first Displate arriving bent, I’m still very impressed with the product itself. The quality is fantastic, it looks exactly like it does in the advertised images, and I’m really looking forward to receiving my replacement and being able to properly enjoy it.
Based on my experience with both the product and their customer service, I would definitely recommend Displate. A big thank you to the support team for being so helpful and professional.
3 September 2026
Unprompted review
Reply from Displate
Hello William!
Thank you so much for your kind review and for sharing your experience with us. We're thrilled to hear that you loved the quality of your Displate and found our customer support helpful and efficient in handling the issue with the delivery. We always strive to ensure a smooth process for our valued customers, and we're glad that everything was resolved to your satisfaction.
We truly appreciate your recommendation and are looking forward to you enjoying your replacement Displate. Thank you once again for choosing us!
Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
This place and service is fantastic
This place and service is fantastic, I bought a custom and one of Thier chars absolutely worth the money. Once you buy from them you won't Wana stop.
the magnet everything is amazing
Thankyou so much to the company 🔥🔥
4 September 2026
Unprompted review
Reply from Displate
Hello Elaina!
Thank you so much for your enthusiastic review! We're thrilled to hear that you are enjoying your custom Displate and the magnets. It's always great to know that our efforts to deliver something special are appreciated by our fantastic customers like you.
We can't wait to welcome you back for more of our artworks. Thank you once again for choosing Displate!
Best,
Displate Team
_This answer was generated by an AI assistant._
very good product
very good product, and a very pro and reactive customer service and after sale ( I received one of my poster damaged during the shipping and this has been taken care and replace in 2 day)
4 September 2026
Unprompted review
Reply from Displate
Hello Vic!
Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your product and that our customer service team was able to address your issue swiftly and efficiently. It’s great to know that the replacement for your damaged poster arrived quickly. We always strive to ensure a positive experience for our customers, and we're glad we met your expectations.
We hope you continue to enjoy your Displate and look forward to serving you again in the future. Have a fantastic day!
Best,
Displate Team
_This answer was generated by an AI assistant._
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