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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the quick dispatch and delivery of orders, often within 24 hours. Many appreciate the careful and special packaging, making each delivery feel like a gift. Reviewers are also very satisfied with the products, finding them to be of great quality and accurately described. The overall ordering process is described as smooth and efficient, with many customers expressing their happiness with finding desired items and the convenience of having them delivered directly to their door.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the speedy... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the excellent products,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and amazing... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers praise the fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can honestly say, everytime I’ve ordered I’ve been more than happy with Disneymad!!! They dispatch so quickly and deliver my Disney goodies the next day! Everything is sooo well packed, it’s like Ch... See more

Rated 5 out of 5 stars

I love shopping with disneymad. I’m not able to get to the parks, so being able to have the magic of the parks shipped right to my door is the best next thing! They have amazing products, great occasi... See more

Rated 5 out of 5 stars

Ordered Wednesday at around 4 and received the next morning. Amazing service, lovely touch was the love hearts I found at the bottom 😋. Item was very well wrapped, even though the delivery man left t... See more

Rated 5 out of 5 stars

Every order is like Christmas morning, everything is individually wrapped so it’s like Santa has delivered the goods himself. So quick to dispatch and deliver! Love a disneymad order


Company details

  1. Collectibles Store

Written by the company

Disney merchandise


Contact info

4.9

Excellent

TrustScore 5 out of 5

245 reviews

5-star
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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought a bag

Bought a bag, its absolutely gorgeous, communication was fantastic from the company, with swift & efficient delivery, thank you

15 March 2023
Rated 5 out of 5 stars

Amazing

Arrived promptly perfectly wrapped no damaged with a surprise sweet that my daughters loved

15 March 2023
Rated 3 out of 5 stars

Be carful for more tax!!

I buy a product from €138,95
The sending to de Netherlands was €31,95
And I read not in the order that I have to pay €45,- after I make the order.

I can’t cancel the order also after this situation because DisneyMad can’t give me back my sending of 31,95.

So I got a nice looking Disney bag with quick delivery but 216,- that little to much.

The response time in live chat was good.

Plz tell your customers that they have to pay more if they are buying for your site and not living into the Uk.

7 March 2023
Rated 5 out of 5 stars

Brilliant!

Super quick delivery and the Loungefly bag was in beautiful condition. Would 100% go back and buy again!

24 February 2023
Rated 5 out of 5 stars

Amazing team!

Amazing people who truly go above and beyond for their customers! I’ve experienced it personally and heard similar from others - thank you team!

23 January 2023
Unprompted review
Rated 5 out of 5 stars

First time I’ve used this site

First time I’ve used this site, I bought the most gorgeous Loungefly bag. Unfortunately I didn’t receive my emails but after a quick chat the customer service sent me through my purchase confirmation and shipment tracking info to another email address. The bag was delivered quickly and beautifully packed. I will definitely be shopping with them again

2 February 2023
Rated 5 out of 5 stars

Amazing seller

Really quick delivery, well packaged and a nice surprise gift with one of the items. Items exactly as described and great quality, and plenty of comms to keep me updated on the order. Will defo be ordering again, thank you!

1 February 2023

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