Discount Salt Pool Reviews 514

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and effectiveness, often highlighting specific items like the Poolmate Hydro 6 and replacement chlorine generators. Many appreciate the quick and easy installation of parts, noting that their pools were up and running swiftly. The delivery service is frequently commended for its speed and reliability, with products arriving on time and as expected. Reviewers also found the sales support to be excellent, providing knowledgeable assistance that helped them choose the right products. However, some customers occasionally experienced issues with product functionality, such as a replacement cell not performing optimally after installation.

What people talk about most

Product

Reviewers express satisfaction with the product. Many customers highlight the quick delivery, with items... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast shipping times,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shipping was fast and the cleaner I chose is worth every penny in time saved! The poolmate hydro 6 is an absolute beast of a robotic vacuum! My pool floor is very unlevel with lots of dips and lin... See more

Rated 5 out of 5 stars

My experience with DSP was a very good one. I was very happy to find that they carried a quality replacement chlorine generator for the Pentair IC40. I am so tired of the IC40 failing after only 3 yea... See more

Rated 5 out of 5 stars

Replaced the P20 Salt Cell with one about 1/2 the cost and worked beautifully as a drop in replacement including same connector. Discount Salt Pool shipped the unit in a day or two and I had it withi... See more

Rated 5 out of 5 stars

We received the product without any issues. Because our pipe was 1 1/2" instead of 2", I contacted the company to ensure that the difference would not cause functionality issues. It is always great... See more


Company details

  1. Internet Shop

Information provided by various external sources

Since 1997, Discount Salt Pool has helped hundreds of thousands of homeowners, pool service professionals, commercial pool operators, and Do-It-Yourselfers all over the USA and North America discover the savings and benefits of a saltwater pool. Located just Northwest of Houston, Texas, we ship salt pool conversion kits that include everything needed for a quick and easy transition to saltwater chlorination. Our volume enables us to offer the very best prices on the twelve brands of salt pool equipment that meets our high standards for quality, value, and technology. Our entire staff has hands-on experience with salt pool systems and is well-trained to answer any questions you may have. Call us and see for yourself.


Contact info

4.9

Excellent

TrustScore 5 out of 5

514 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Fast service

I placed an order and you quickly shipped item to me in time to get set up for Memorial Day

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

I received the pool pump in a few days. Discount Salt Pool has become my go-to pool company due to their prices and impeccable service. I haven’t had an opportunity to install the pump yet due to NY weather but expect it to work flawlessly.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service…

I received Exceptional Customer Service from DSP! The salt cell I purchased from them (two years old and had worked perfectly for the past two summer seasons) wasn’t operating properly (not correctly reading salt levels), so I called them. Sarah was incredibly helpful. I live fairly close to their location and took my cell to them. They diagnosed and repaired it quickly while I waited (flow switch needed replacing). I appreciate the quick communication on the phone and through email and the quick repair. Thank you DSP!

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Had a small issue with getting the package was able to talk with a gentleman not going to put his name out here for everyone was very nice and understanding with my situation and we were able to come to terms about getting me the package was well worth the purchase and and extremely nice company to work with looking forward to getting other equipment from them in the near future

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Fast customer service

Fast customer service. Had trouble ordering on their website. But they helped me through it. And called me to follow up and ended up registering my system on the phone. And when I couldn't get it to read the AMPS and salinity. Email them pictures. They got right back to me and told me I had to add jumpers. System is working so much better than my Hayward ever did. Make sure you get a system bigger than the gallons you have. The system won't have to work so hard and will last longer. This company is legit and based in Texas.

6 February 2025
Unprompted review

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