Discount Rubber Direct was so easy to deal with unlike many other MRO supply stores. They made my order process so easy, even being a tax exempt customer! Not to mention cost, I bought double the quan... See more
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Fantastic customer service. After spending a few minutes with a Salesman he guided me into exactly what I was looking for and I have the product in my hands in less than a week. An amazing resour... See more
John Pelz has been great to work with, service and price of material very reasonable. My relationship with Discount Rubber could not be any better. Best Regards, Ronnie Troutman Phoenix Tape and... See more
Our orders come quickly, which is only part of the 5 stars... We have had 2 issues with damaged boxes and lost product. With the second call to report missing items, we may have caused some conc... See more
4.8
Excellent
507 reviews
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Hasn’t replied to negative reviews
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Effortless ordering
Effortless ordering. Prompt email response to questions. Quick shipping. Perfect!
31 January 2022
Great Service if problems & SPEEDY!
Our orders come quickly, which is only part of the 5 stars...
We have had 2 issues with damaged boxes and lost product. With the second call to report missing items, we may have caused some concerns at Discount Rubber... wondering why the problem twice. However in both cases, we received the missing rubber right away. We didn't need to submit photos of the damaged boxes or jump through hoops. We appreciate that Discount Rubber knows the value of anything that saves us time. Thank you!
Thank you very much for an excellent product and for trusting us when we have had an issue. We appreciate the great service!
20 January 2022
Discount Rubber Direct was so easy to…
Discount Rubber Direct was so easy to deal with unlike many other MRO supply stores. They made my order process so easy, even being a tax exempt customer! Not to mention cost, I bought double the quantity that MRO stores wanted to charge the same price. Discount Rubber Direct is now my only stop when I need more EPDM materials!
20 January 2022
Second purchase I've made with Discount…
Second purchase I've made with Discount Rubber Direct and I have been very pleased with both, shipping was fine, order was as I requested. Great Job!
19 January 2022
Great service.
13 January 2022
Happy Customer
Great price, great service -- speedy delivery. Exceeded my expectations.
6 January 2022
Good product at a good price
Good product at a good price with fast shipment and delivery.
22 December 2021
Quick and Easy Process
20 December 2021
They had the products I was looking for…
They had the products I was looking for at a competitive price and shipped them to me in a timely manner 👍
10 December 2021
Great product at a fair price.
2 December 2021
John Pletz gets 5 stars, but can you fix your packing list?
John Pletz gets 5 stars, but can you fix your packing list? Make that 6 stars (on the 5 star scale). He is awesome. I'd rate 5 stars on this, but the packing list did not itemize what was delivered. That makes it difficult for our warehouse to receive in if there are larger items that are taken to another area on site, but the warehouse clerk only gets the packing list.
2 December 2021
Wasn’t sure what to expect but the…
Wasn’t sure what to expect but the product was exactly what I ordered and it came quick.
Great customer service. Actually easy to talk to a human on the phone
16 November 2021
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