Discounted Bikes - Shropshire  Reviews 

88
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very helpful, friendly and personal service with great communication. I dealt with "Kev" who went above and beyond to ensure my son's new EBike arrived on time for his Birthday. Great after sales... See more

Rated 5 out of 5 stars

Discounted bikes were very responsive and helpful in my initial 'webchat' queries on their website with very detailed and professional answers. The product I bought (an O'Neal helmet) was very high qu... See more

Rated 5 out of 5 stars

Brilliant service from start to finish, communication was first class, product excellent at a very affordable price. Superb value for money and even followed up a few days later to check everything wa... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Couldn’t recommend Kev and Discounted Bikes - Shropshire any higher! Communication was great on WhatsApp, so easy to arrange and convenient 👍🏻 Brilliant price! (same bike w... See more

Company details

  1. Bicycle Store

Written by the company

We are an online discounted bike shop, offering brand new, genuine, bikes, accessories, components and clothing direct to the consumer with huge discounts. As a family run business, we work together to keep our costs low, and are very passionate about customer service. Check out our recent reviews. We offer nationwide delivery, click and collect and free local delivery within 20 miles of Shrewsbury for orders over £100. We sell via our website and Ebay. We also supply high street bike shops, please contact us via our website to discuss this.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

88 reviews

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4.7

All reviews

(88)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful, friendly and personal service with great communication.
I dealt with "Kev" who went above and beyond to ensure my son's new EBike arrived on time for his Birthday.
Great after sales service also.
Would recommend this company for bike purchases.
Thank you for your professional service!

8 July 2026
Rated 2 out of 5 stars

Bought a frog bike which they over the…

Bought a frog bike which they over the phone said was being delivered unassembled. They said it was easy to put together, but there honestly is no info about this online, and its been a struggle ever since. have a feeling the way it was boxed up, the wheel was bent as well. Very dissapointing as these bikes cost a pretty penny, and they are not exactly ikea packages. Should have gone elsewhere.

17 January 2025
Unprompted review
Rated 4 out of 5 stars

Discounted Bikes had a good selection…

Discounted Bikes had a good selection of bikes at good prices. The Claud Butler bike I ordered arrived quickly and I received a call to confirm that I had got it okay. The bike needed some building which was fairly easy to do following the instructions. But there were a few issues with it which I had to deal with: the front tyre regularly deflated from the start so the tube had a slow puncture, and the handlebars had been wrongly positioned which made riding and using the brakes difficult, which was dangerous, and had to be adjusted. My advice is to double check everything before riding it.

29 April 2025
Rated 5 out of 5 stars

Premium quality product, top value and service.

Discounted bikes were very responsive and helpful in my initial 'webchat' queries on their website with very detailed and professional answers. The product I bought (an O'Neal helmet) was very high quality and easily the best price in the UK. It was dispatched promptly with full tracking and arrived within two working days. It was great to buy from a real physical bike shop and deal with a real person. So much better than many pure online retailers with useless chatbots. I'll certainly visit in person next time I'm in the area..

7 May 2025
Rated 5 out of 5 stars

Would definitely buy from again

Would definitely buy from again - they were quick and efficient. There was a slight problem but they contacted the manufacturer and sorted out a replacement part on my behalf. I have a very happy daughter who loves her new bike.

21 January 2025
Rated 5 out of 5 stars

Gorgeous bike

Easy online ordering. Product was delivered very quickly and was exactly as advertised. Gorgeous girls bike in a traditional style.

25 November 2024
Rated 2 out of 5 stars

Hugely disappointed by Discounted…

Hugely disappointed by Discounted Bikes. Purchased a frog 44 bike for my daughter as a Christmas present, but it arrived without having any assembly before sending out. I'm talking nothing - the brakes weren't connected, the reflectors weren't connected, the chain guard wasn't installed nor were the mudguards or even the bell. I expected the pedals to be removed and the handlbars turned round, that's fair enough, but they had done nothing at all to prepare it.
Unfortunately there are no instructions as to how to fit any of these things, so I've now spent ages trying to work out how they go together.
Really poor service from Discounted Bikes.

26 November 2024
Unprompted review
Discounted Bikes - Shropshire  logo

Reply from Discounted Bikes - Shropshire

Hi Scott, thanks for your feedback, we are sorry we didn't meet your expectations. As an online only bike shop, some of the bikes we sell need more preparation than others. Sadly Frog bikes come in to us as you've explained, other brands do a lot more to prepare bikes for customers, and in most cases, it's just the pedals and handlebars as you've explained. We have covered the cost of setting up the bike for other customers who reached out to us to discuss, I'm really sorry we didn't get this opportunity with yourself.
We hope you're little one enjoys their discounted Frog, and has many hours of fun in the outdoors.
Kind regards
Michelle

Rated 5 out of 5 stars

Great service

Great service, communication very good, product looks great, although still to be road tested by my granddaughter…

3 December 2024
Discounted Bikes - Shropshire  logo

Reply from Discounted Bikes - Shropshire

Thanks Colin, hopefuly the road test goes well!

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