DiscountCatheters.com Reviews 110

This was our first time ordering supplies direct. Mariana was a tremendous help when we reached out in a panic. She was able to process our request quickly so the needed supplies would arrive on time. What a relief! We'll definitely order from here again.

Easy ordering, good prices, nice chat available to ask questions.

This company and their staff are great. Instant response to questions, great prices, great selection and super fast shipping.

I called Discount Catheters and got Michael, I was in a slight panic due to my usual supplier not having what I needed in stock. He expedited the shipping. I used the websites chat window two days later to get an update on the progress, Jose was quick in response to say it was out for delivery, 45 min later it arrived. Not only that, it was waaay less expensive than other suppliers. I know where I'm ordering from next time. Thanks Fellas

Mr. Jose Naveda answered my concern very promptly and clearly. Great customer service goes a long way these days. Thank you Jose!

Jose M. on the chat window gave me a fast answer to my question, on a Sunday even! Appreciated his quick and thoughtful assistance!

I was given Class A+ treatment. Maryana was a very professional person that helped me. I have misspelled this lady's name. I am sorry about that. I was helped by a person who completely knowledgeable about the catheters I needed. I do appreciate the waving the overnight fees. I will be ordering more when it becomes obvious that I need too. Thank you for the great service, (former Firecontrolman Second Class U.S. Navy) Brian Macdonald.

Jose M was very quick on the web chat to solve my problem.

Mariana on the Chat line was very helpful, especially in ensuring my shipment went out quickly as I had run out of supplies.

Mariana was so helpful! She was able to immediately help me update my Autoship account and Credit card information, enroll me again and send out a order within less than 3 minutes, all through the Chat feature. Love dealing with this company!

Thank you for the phenomenal shopping experience. I have been in the medical field for 35 years and am a surgery practice administrator however I found your business online while looking for a product for my 98 year old grandmother who recently had a feeding tube placed. This was my time ordering from your company as I truly had never even heard of you in the past, but it will definitely not be my last. The turnaround time was unheard of and she received her item within 24 hours of ordering without even paying for expedited shipping. More importantly for me, the email confirmation and communication regarding the order status from the day I placed the order was exceptional. Kudos to you and your team.

Jose Naveda helped
speedy and efficient

Mariana helped me with a price issue I noticed., They were quick to assist and advise me on what the best course to take was. Also educated me on the autoship program. Greatly appreciated!

I try to personalize my relationship with your staff, with great rewards, but also very efficient and I receive my product very quickly. For me this is life saving

Really good prices and the delivery time is great. I've ordered the same product from other sites and they take twice as long to deliver. Discount catheters shipped my order right away and I got it in less than a week. Customer service is also very good. I highly recommend discount catheters!

I just wanted to take a moment to thank Mariana and Jose at Discount Catheter for the outstanding customer service I continue to receive. Their professionalism, patience, and willingness to go the extra mile truly makes a difference. It’s refreshing to experience such dedication, and I sincerely appreciate their efforts. Keep up the great work!”

Always have the products I need, make me feel like I'm a priority and that my business matters. I can't compliment the customer service enough in how great of a job they do ensuring that my needs are met. Lastly, order processing and shipping is so fast! I have recommended stomabags.com to several of my business colleagues and they all love the pricing and service as well.

Mariana worked thru my mistake and solved my problem like a pro!

This was my first time. Using discount catheters, I was very satisfied with the customer service. And the timely manner that my products arrived. I believe that I have found a new supplier for my catheters.

Thank you again, Jose, for quickly processing my order and setting up future autoshipments.

I immensely appreciate your commitment to providing excellent customer service, especially during the busy Holiday season.