Discount Bandit Reviews 140

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I'm a hard-core comparative shopper. I often spend many hours researching products & prices. I'll leave products in multiple shopping carts for weeks or months waiting for the best price. Discount Ban... See more

Company replied

Rated 1 out of 5 stars

Shopped, ordered, matched with company, multiple e-mails, seemed everything OK..well, now company matched with, Appliance Connection, has cancelled my order & told Discount Bandit same message I Cance... See more

Company replied

Rated 5 out of 5 stars

Ordered a Sony XR75X90J 75" Class BRAVIA XR for $1600 and got it for exactly that amount. The Discount Bandit site was very communicative over email alerts along the entire process from shopping out t... See more

Company replied

Rated 5 out of 5 stars

Ordered from this company with some reservation but was delighted. Service was prompt with confirmation emails sent. Product arrived quickly well packaged. I ordered a solid wood kitchen island that i... See more

Company replied

Company details

  1. Discount Store

Written by the company

Discount Bandit | Finding you the best deals!


Contact info

3.6

Average

TrustScore 3.5 out of 5

140 reviews

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Rated 1 out of 5 stars

It's a complete waste of time

It's a complete waste of time. I have tried ordering 4 different Washer/Dryer combinations from Discount Bandit and they have canceled every one. Each cancelation comes 8-12 hours about the order. They don't appear to have access to any of the products on their website. It was a complete waste of time and now I worried about the fact they have my credit card information.

21 January 2021
Unprompted review
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Reply from Discount Bandit

We are so sorry to hear about this poor experience you've had with our discount-shopping service. We take every cancellation seriously and our customer care team reviews all these orders. We were experiencing a glitch with some product listings on our site this past week which led to your order cancellations. We assure you that we are working our hardest to resolve this as quickly as possible so it does not get passed on as an inconvenience to our valued customers. We sincerely apologize for this error.

Rated 1 out of 5 stars

They did nothing to fix the problem

I thought I would give this site a second look after them insuring in their reply to my review that they would insure that my experience was just a fluke. I searched and found the very same products for the very same price on their site. They did nothing to fix the problem. These products are not actually available at these prices. I don’t know how many fall for this but entering your payment information just to have it out there doesn’t sound like a good idea!

19 January 2021
Unprompted review
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Reply from Discount Bandit

We appreciate you giving our site another chance and are so sorry that you came across the same experience. We were experiencing a glitch with some product listings on our site this past week. We assure you that we are working our hardest to resolve this as quickly as possible so it does not get passed on as an inconvenience to our valued customers. We apologize for the error and hope you will give us another chance to help you save money on another deal in the future!

Rated 5 out of 5 stars

I was extremely happy with the service…

I was extremely happy with the service discount bandit provides I was looking for a Flowmaster FX series duel exhaust for my truck they saved me over $100 and I was paired up with a buyer less than two hours and my item was shipped in less than 5 hours total all of this took place on a Monday and by Wednesday afternoon exhaust was on my doorstep you guys deserve 10 stars thank you very much sincerely Paulo

15 January 2021
Unprompted review
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Reply from Discount Bandit

We are so thrilled to hear about your positive shopping experience! While we cannot guarantee fast shipping times (particularly for furniture, lighting or appliances) - you can count us to score you a great price. Thank you for your 5-star review and let’s make another deal soon!

Rated 5 out of 5 stars

Great Deal

I purchased a chandelier. It was offered in many stores, but they delivered to me flawlessly and at the best price online.

14 January 2021
Unprompted review
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Reply from Discount Bandit

We are beyond happy to hear about your positive experience and review of our discount-shopping service! Everyday we strive to deliver a 5-star experience each step of the way to help our customers save money on these products. Enjoy your new chandelier and savings!

Rated 5 out of 5 stars

Discount Bandits are for real!

I went on looking for a washer and dryer made by Speed Queen. Discount Bandit had the best price. They hooked me up with a supplier and all went smoothly. I had no issues at all and will be using them again in the future.

14 January 2021
Unprompted review
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Reply from Discount Bandit

Thank you for this excellent 5-star review of our discount-shopping service! Saving money for savvy Bandits like you is what it's all about. Let's make a steal again soon!

Rated 5 out of 5 stars

The product was as advertised

The product was as advertised, shipped quickly and I saved a couple hundred bucks in the process. They are the real deal.

7 January 2021
Unprompted review
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Reply from Discount Bandit

Our commitment to saving customers money on these products is our deal! As we advertise on our website, we cannot guarantee fast shipping but we can help you get the best price. Thank you so much for giving us a try and for this 5-star review. We are so happy we could deliver the service you expected.

Rated 5 out of 5 stars

Great fridge, for a great price

Everything was as advertised for a refrigerator I purchased. I got it at a great deal. It did take a long time to deliver, but it clearly said that in the description. As long as you aren't in a hurry, this is a great way to go.

7 January 2021
Unprompted review
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Reply from Discount Bandit

Thank you so much for giving us a try! We put all of our energy into finding you the best deals. This means we might not be the fastest and we might not be product experts but we are excellent at saving you money. Glad we delivered just what you expected and thank you for the 5-star review.

Rated 5 out of 5 stars

Bandit did what I couldn’t!

I searched for months to match a nightstand to a suit we purchased online, but only came with one. Every online furniture retailer that still carried our suit wanted twice as much to ship one nightstand. Bandit found one for a fair price within one week and took another to arrive! Perfect match and Bandit accomplished what I couldn’t!

7 January 2021
Unprompted review
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Reply from Discount Bandit

We're so thrilled that you tried our online shopping service and we could not be prouder of your 5-star experience. While we cannot guarantee fastest shipping times (particularly for furniture, lighting or appliances) - you CAN count us to get you the best price. Thank you for sharing this review and come back to discountbandit.com soon so we can save you even more money on your next purchase!

Rated 1 out of 5 stars

This site doesn't have the items they…

This site doesn't have the items they put in their website. After you enter your order and make payment they will connect you with the other sites that they may have the items you want. I ordered 4 set of kitchen appliance on 1st week of Nov 2020 and still no news when i get the items. the discount Bandit already charge my credit card for their sell portion fee that i didn't get the item. I wouldn't recommend anyone to deal with this website. this is scam.

28 December 2020
Unprompted review
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Reply from Discount Bandit

We're so sorry to learn that you had an unfavorable experience with our discount-shopping service. That's right that our discount-shopping service pairs you with sellers so that you can save money. Getting you the best price is what we do best. Large items such as furniture, appliances and lighting take longer to be delivered as advertised on our site and in direct communications. We want every experience to be a 5-star one. If you could write to us at marketingemails@discountbandit.com, we'll work to resolve this to your satisfaction.

Rated 3 out of 5 stars

Waiting and we will see...

I had some problems with the referred appliance company's communication. Shelly at discount bandits reached out to me immediately and reassured me that everything is being taken care of. I look forward to getting my large appliance and in all hopes it works out well.

28 December 2020
Unprompted review
Discount Bandit logo

Reply from Discount Bandit

Thank you for taking the time yesterday to speak to our team regarding your experience. As shared on the phone and via email, we always aim to respond to every inquiry within 24 hours as it sometimes requires reaching out to the seller you are paired with and this can take time. We hope we were able to ease your mind about your order and we wanted to share that we alerted the seller regarding your updated shipping address. We've been operating since 2016 and have more than 8,000 reviews of our service on ResellerRatings. We appreciated your valued business and hope this experience has been resolved to your satisfaction.

Rated 5 out of 5 stars

Happy customer

I was skeptical of ordering since the price was significantly lower than other offers. The item was sent by a reputable vendor and was exactly as described. It seems likely that some people will end up with a bad experience since the service ultimately is just a facilitator, but that was not my experience at all. My item was quickly shipped and was in perfect condition.

17 December 2020
Unprompted review
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Reply from Discount Bandit

We're so happy that you're happy. Thank you for taking the time to detail your personal experience with our discount-shopping service that pair shoppers with sellers. Saving you money (on millions of items) is what we do best and we thank you again for giving our service a try. Let's make a steal again, soon.

Rated 1 out of 5 stars

Not Discount Bandit, just a Bandit.

Saw Discount Bandit while searching for a specific couch. Everyone else had a 4-6 week delivery time and I wanted it sooner. I didn't think they were going to charge me up front before I knew the vendor. It was matched to Appliances Connection. I saw their wait time was longer previously, so I was surprised, but thought that Discount Bandit may have an expedited deal with them. Well, my order should have shipped 7/17/2020. I currently have 19 updates from Appliances Connection of delays. It is now 12/17/2020 and potential ship date is 12/31/2020. This means, if they don't delay again, it will be six months for my couch. Additionally, I try calling to cancel and cannot get in touch with anyone at Appliances Connection. I did get one call back that says I have to go online to cancel on their website, however, Discount Bandit made the order, so I can't do that either. So, Discount Bandit is just a Bandit and it seems they have a curious relationship with Appliances Connection since I see them with bad reviews on this site. Do not place any order or search with Discount Bandit or their partnering referrals.

17 December 2020
Unprompted review
Discount Bandit logo

Reply from Discount Bandit

We are sorry to hear that you had a poor experience with our discount-shopping service that matches up shoppers to sellers to get the best price. We understand how frustrating it is when shipments are delayed due to COVID-19-related disruptions across our retail partner’s distribution networks. We would love the opportunity to make this right. If you could write to us at marketingemails@discountbandit.com, we’ll work to turn this around for you as we greatly value your business.

Rated 5 out of 5 stars

Best experience & highly recommend!!

Best experience & highly recommend!!! I still cannot believe the amazing deal I ran across on discount bandit! It was my first time purchasing from them and look forward to shopping on their site again! The savings were incredible and the quality products I received were exceptional!

17 December 2020
Unprompted review
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Reply from Discount Bandit

Wow! What a great review. Thank you for the 5-stars and for taking the time to share your experience with our discount-shopping service. Saving money for Bandits like you is what we do best. Would love to make another steal with you again soon. Cheers again for this awesome review - it really means a lot to us.

Rated 5 out of 5 stars

I am very pleased with my experience

I am very pleased with my experience, I ordered a Kathy Ireland desk and transaction was smooth from beginning to end. Of course, it’s not opened yet bc it’s a gift 🎁. I don’t foresee any issues with that at this point. I will use them in the future. Debbie Goynes

16 December 2020
Unprompted review
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Reply from Discount Bandit

We are beyond pleased with this review, thank you so very much! To say that we are proud is an understatement as every day, we strive to deliver a 5-star experience each step of the way. Enjoy your new desk and savings and let's make a steal again soon.

Rated 1 out of 5 stars

BURNED!! MERRY CHRISTMAS

Shopped, ordered, matched with company, multiple e-mails, seemed everything OK..well, now company matched with, Appliance Connection, has cancelled my order & told Discount Bandit same message I Cancelled, WRONG!, Now, Discount Bandit knowing this & within 5 Hrs of me writing this review, has charged my credit card. Have to go check that, what a nightmare!!They emailed me like everythings just fine! Plus, I'm emailed an offer, same recliner from Appliance Connection.. only for $100+ more. What's wrong with this & Christmas is almost here. Burned!! 12/14/2020

14 December 2020
Unprompted review
Discount Bandit logo

Reply from Discount Bandit

We are so very sorry that you had a poor experience with our discount-shopping service that matches up shoppers to sellers to get the best price. Since this order was cancelled, the Discount Bandit portion of the fee was processed for a refund on 12/14/20. While Discount Bandit is not a retailer (and does not stock or ship items), we do rely on our network of retailers to provide us with up-to-date stock availability. Our Customer Care team is reaching out to you in an effort to turn your bad experience into a better one.

Rated 1 out of 5 stars

Doesn't deliver or communicate

I purchased an item on Discount Bandit that was supposed to ship within a few days. After a week, I contacted them and was told it was still being matched with a vendor. A few days later, they canceled the order with no notice to me. I found out by checking the order online. Don't waste your time with these guys.

10 December 2020
Unprompted review
Discount Bandit logo

Reply from Discount Bandit

We always aim to deliver a great experience and we are sorry to learn that we fell short of your expectations. We make a concerted effort to inform customers on our website and through our communications that in the rare event that we are unable to match you with a retailer, we will cancel your order and you will not be charged. Please remember that we do not stock or ship products - we are a deal broker and we rely on our retail partners to handle this process. While we make every effort to update our website based on the availability of stock - this information is fed to us from retailers and sometimes their products are quickly discontinued, go out-of-stock or change in pricing. We take every cancellation seriously and investigate each one to figure out how to stop them from happening in the future. Thank you for sharing your feedback, which serves to improve the way that we do business and serve valued customers like you.

Rated 1 out of 5 stars

Bait and switch producr

After purchasing on discount bandit website, the merchant changed the product to refurbished. Beware of bait and switch. You get what you pay for, actually would have paid more for a refurbished trolling motor. Don't waste your time.

2 December 2020
Unprompted review
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Reply from Discount Bandit

We completely understand your frustration and since we do not allow refurbished items on discountbandit.com, we will reach out directly to the merchant to clarify our policy for only new items. Our team reached out to you last week with a gesture of goodwill in an effort to turn around your poor experience. Although it cannot reverse the initial experience you had, we hope that this helps you understand how much we value placing customers first.

Rated 2 out of 5 stars

Bad Experience with washer / dryer order

Placed an order for washer / dryer. Was told a match was found, card was run. 4 weeks later when there had been no updates I called the supplier who said we were probably 4-6 weeks out. Waited another 3-4 weeks and called back again. Was told again it would be 4-6 weeks out. They refunded my card OK, but this smacks of scam.

11 November 2020
Unprompted review
Discount Bandit logo

Reply from Discount Bandit

We are genuinely sorry to hear that our service fell short of your expectations. We take great measures to inform shoppers (on our website and direct communications) that we cannot offer fast shipping times for furniture, lighting, and appliances. Please remember that we do not stock or ship products - we are a deal broker - and we rely on our retail partners to handle this process, which can take additional time. These retailers are also still trying to figure out how to navigate in this new normal as a nationwide surge of online ordering and other pandemic related delays are present. We know how frustrating it is that these delays are passed on to you, and we are sorry for the inconvenience. Please know that retailer's fulfillment teams and shipping services are working tirelessly while adhering to all social distancing and health and safety precautions to try and ship out products in as timely a manner as possible! Thank you for your patience and understanding.

Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. LOOK AT ALL THE POSITIVE REVIEWS..THEY ARE ALL POSTED WITHIN A FEW DAYS OF EACH OTHER. If it’s too good to be true, then it’s probably not true. Save your time and money and go shop somewhere else. A few bucks or even $100 isn’t worth the trouble you will go through.

22 September 2020
Unprompted review
Discount Bandit logo

Reply from Discount Bandit

We are genuinely sorry to hear that our service fell short of your expectations. We take great measures to inform shoppers (on our website and direct communications) about our process and the shipping timeframes. Please remember that we do not stock or ship products - we are a deal broker - and we rely on our retail partners to handle this process, which can take additional time. We understand that our business model is unique – and because of this – we are able to get you the best prices on over 5 million products. We strive to make this process clear on our website and in our direct communication with valued shoppers like you. We will continue to prioritize this as we understand the value it brings to you.

Rated 2 out of 5 stars

Not worth it

I ordered furniture from them in June, it's been delayed multiple times. Hopefully getting it in October. Shady practices with the extended warranty- the box was checked yes already and it was way down at the bottom of the email so I didn't even see it. I've been trying to call them for days, but I don't have time to be on hold for 30+ min. Very frustrating.
Update: Oct 5: item is supposed to be delivered today, the window was 1030am to 230pm with a phone call 30 min prior to delivery. It is now 210pm and nothing.....fingers crossed they just didn't call. I did finally get a refund on the unwanted warranty, so that's good. I'll update again later.

21 September 2020
Unprompted review
Discount Bandit logo

Reply from Discount Bandit

Thank you for sharing your experience with us. We are so sorry that your experience fell short of expectations. While we pride ourselves on delivering excellent prices – we are not able to provide fast turnaround (particularly on furniture, lighting or appliances) – as stated on our website and communications with you. Please remember Discount Bandit does not stock or ship items – we rely on our retail partners to handle this process. In most cases, the retailer gets the item from the manufacturer and that process was slow in your case. We do offer several Professional Service options on our website for appliances, such as haul-away, delivery and warranty options. Each one is set by default to no service and if one is desired, it has to be ticked accordingly. We do not offer warranty options by email. Sorry for any confusion around our services and hope this helps clear up how they work. Our customer care team will be reaching out to you shortly in regards to the warranty.

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