Disc Makers Reviews 6,848

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 468 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and services received, often highlighting the professional and excellent results. Many people appreciate the helpful and knowledgeable staff, noting their expertise and willingness to assist throughout the process. The customer service is frequently described as outstanding, with consumers valuing the clear communication and quick responses. However, some customers experienced issues with product quality, such as crackling sounds in audio or thinner cover materials than expected. A few reviewers also mentioned a lack of personalized communication regarding delays and defects, leading to dissatisfaction with the updates provided.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the high quality of the final... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality final products,... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Consumers find service to be positive, with many praising the fast, professional, and attentive support... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The communication was perfect throughout my experience, 1st timer and concerned about almost every aspect of this project...not to worry, Trevor was always available and ready to help figure things ou... See more

Company replied

Rated 5 out of 5 stars

The record is very good quality. "Experience"-wise, as a customer overall, I would say this: I notice and appreciate that these are human beings who know what they are doing are manning (and woman-in... See more

Company replied

Rated 5 out of 5 stars

The team is eager to help me get every detail right. Every time I need help, Craig was right there with the answers I needed. Product is pro-level in every aspect. Sound was not coloured in any way... See more

Company replied

Rated 5 out of 5 stars

Auburn Street- Great communication during the set up phase with attention to details. Amazing Team & an awesome project from start to finish! Thank you for your expertise in producing our Album “ AUBU... See more

Company replied


Company details

  1. Music Store
  2. Hobby Store

Written by the company

Since 1946, Disc Makers has been the leading independent manufacturer of CDs, DVDs, and custom vinyl records for musicians, filmmakers, and businesses. We specialize in CD & DVD duplication, vinyl pressing, replication, and custom packaging, supported by state-of-the-art facilities near Philadelphia, PA. Our services include mastering, graphic design, multimedia authoring, and a wide selection of packaging supplies. Beyond discs and vinyl, we offer posters, download cards, and music distribution. With decades of experience, Disc Makers is your trusted partner for high-quality media production.

At Disc Makers, we guarantee the best prices and your complete satisfaction.

If you are not satisfied with any of our products or services, we’ll make it right. Guaranteed.

If you are not satisfied with any of our products or services, we’ll make it right. Guaranteed.
At Disc Makers, we know that making professional discs can be a significant investment. We want to make sure you’re thrilled with your purchase. That’s why we’re the only disc manufacturer in the world whose discs come with a 100% satisfaction guarantee. If there’s anything about your Disc Makers product or experience that you’re not happy with, we’ll make it right. It’s as simple as that. For full details, please visit http://www.discmakers.com/guarantee

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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Rated 5 out of 5 stars

They did an amazing job with my vinyl. Vinyl

They did an amazing job with my vinyl.

30 October 2025
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Reply from Disc Makers

Thank you for taking the time to submit your feedback. We're thrilled to hear that you're pleased with your finished vinyl records. We greatly appreciate your business and hope to work with you again soon!

Rated 5 out of 5 stars

great!!

great!!! Great job

22 October 2025
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Reply from Disc Makers

Thank you for taking the time to send us your feedback. We greatly appreciate your business and hope to work with you again soon!

Rated 5 out of 5 stars

Your customer service is excellent!!

Your customer service is excellent!!! Thank you for an excellent product with no hassles.

23 October 2025
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Reply from Disc Makers

Thank you for taking the time to submit your feedback to us. We're happy to hear that you had an excellent, hassle-free experience. We greatly appreciate your business and hope to work with you again soon!

Rated 5 out of 5 stars

Great

As usual, great service and great product.

23 October 2025
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Reply from Disc Makers

Thank you for taking the time to submit your feedback to us. We're thrilled to hear that you were pleased with the service and finished product. We greatly appreciate your business and hope to work with you again soon!

Rated 4 out of 5 stars

Straightforward process online

Straightforward process online: price quote and submission of project. Very good quality product.

30 October 2025
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Reply from Disc Makers

Thank you for taking the time to send us your feedback. We're thrilled to hear that your experience was positive and you're happy with your finished product. We greatly appreciate your business and hope to work with you again soon!

Rated 4 out of 5 stars

Good product in a timely manner

Good product in a timely manner. However, some of the prompts on the website are confusing. It made me believe the process was complete and then I got an email stating I had something to finish.

23 October 2025
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Reply from Disc Makers

Thank you for taking the time to send us your feedback. We're happy to hear that you received the product quickly. We sincerely apologize for any confusion with the website prompts.

Rated 5 out of 5 stars

The best!

Excellent group to work with!

25 October 2025
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Reply from Disc Makers

Thank you so much for taking the time to send us your feedback. We're happy to hear that the service you received was excellent. We greatly appreciate your business and hope to work with you again soon!

Rated 5 out of 5 stars

Disc Makers did a fantastic job on my CD

Disc Makers did a fantastic job on my CD. They got all the info to me about delivery and the CD package and sound are top notch. Getting great feedback so far from people who heard the CD. A couple of my musician friends are now thinking of releasing a CD and of course, I will recommend Disk Makers to them.

28 October 2025
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Reply from Disc Makers

Thank you for taking the time to send us your feedback. We're happy to hear that feedback on your CDs has been positive. We appreciate your recommendations and hope to work with you again soon!

Rated 5 out of 5 stars

Great team, great products!

Once again, the business card USB album has been a hit with my fans. The artwork fits just as designed and the print is clear and effective. Easy to work with, and always point out things that could be improved (Fit and form of my artwork) BEFORE production.

21 October 2025
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Reply from Disc Makers

Thank you for taking the time to send us your feedback. We're happy to hear that the business card USBs were a hit with your fans again! It's great to know the artwork and print quality met your expectations. We greatly appreciate your business and hope to work with you again soon!

Rated 5 out of 5 stars

Easy to work with

Easy, quick and great price the project. I currently have 3 projects at Disc Makers and reordering is a breeze. Thank you.

24 October 2025
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Reply from Disc Makers

Thank you for taking the time to send us your feedback. We're happy to hear that the process was easy and you're happy with the pricing. We hope to work with you again soon!

Rated 5 out of 5 stars

Professionally kind people, great place!

Everyone is so kind and helpful.
Especially Ted, who was caring through the entire process of duplication.
My cds arrived faster than I expected!
I highly recommend this place!

23 October 2025
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Reply from Disc Makers

We're happy to hear that everyone was kind and helpful! We appreciate your feedback and are thrilled to hear that your CDs arrived sooner than expected. Thank you for the recommendation; we hope to work with you again soon!

Rated 5 out of 5 stars

You guys were great the support was…

You guys were great the support was excellent thank you so very much Regards DonnyZ

24 October 2025
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Reply from Disc Makers

Thank you for taking the time to send us your feedback. We're thrilled to hear that the support you received was excellent. We hope to work with you again soon!

Rated 4 out of 5 stars

Basically they provided what i asked…

Basically they provided what i asked for and gave me a small discount as i have ordered many times from them.. and a week after they discounted the price to new customers more than i paid so that was a bit disturbing..

23 October 2025
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Reply from Disc Makers

We appreciate your continued business and are happy to have met your needs. We're sorry to hear about the unfortunate timing of the new promotion. Please make sure to mention this to one of our Sales Reps. I'm sure we can apply similar discounted pricing. We hope to work with you again soon!

Rated 5 out of 5 stars

The people are great every time and the…

The people are great every time and the product is always top notch

22 October 2025
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Reply from Disc Makers

We are so happy to hear that your experience was positive! Thank you for taking the time to share your feedback. We look forward to working with you on your next project!

Rated 5 out of 5 stars

Personalized service

Personalized service. Always professional and polite through several graphic revisions.Great looking product.

21 October 2025
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Reply from Disc Makers

Thank you for your feedback. We are very happy to hear that your experience was positive!

Rated 5 out of 5 stars

I have had great service for over 20 years

I have been using Disc Makers for over 20 years now. I am a solo indie artist. They do a great job with everything from mastering your music to manufacturing your album with a great look. The CD's look good with a glossy cover and wrapped in plastic. I never had a complaint in over 20 years. I will continue to be with Disc Makers as long as they are around.

21 October 2025
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Reply from Disc Makers

Thank you for your feedback. We are very happy to hear that your experience was positive! We look forward to working with you on your next project!

Rated 5 out of 5 stars

Great for first time as well as experienced users!

Smooth and understandable setup including uploads; reasonable pricing; production status very detailed and accessible; production was on-time and quick; CDs came without issue regarding artwork and CD playback.

Definitely recommend!

11 October 2025
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Reply from Disc Makers

We are so happy to hear that your experience was positive! Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

100% satisfied

Easy user interface, updates on the process as production happened, clear and transparent pricing, well-packed product and excellent quality.

17 October 2025
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Reply from Disc Makers

We are so happy to hear that you found our interface easy to use and appreciated the updates, pricing, packaging, and quality! Thank you for your feedback.

Rated 5 out of 5 stars

Great communication & quick response

Great communication & quick response. When we were doing the test pressing we made a mistake sending the wrong file, so we ask them if we could send the new file. They response so quickly and made the change. Thanks to that we have a nice and complete product!

17 October 2025
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Reply from Disc Makers

We're happy to hear that our communication and quick response helped resolve the file issue during your test pressing. We're always here to help and can't wait to hear your next project!

Rated 5 out of 5 stars

Discmaker answered all my questions and…

Discmaker answered all my questions and returned with the CDs promptly. I’m still waiting for the vinyl part of the order but I expected that.

10 October 2025
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Reply from Disc Makers

We're happy to hear that our answers were helpful and the CDs arrived quickly! We appreciate your patience regarding the vinyl; it's in progress and we can't wait to get that product in your hands.

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