Worst experience ever, avoid at all costs! Ordered 4 chairs in MAY , said they would be there beginning of AUGUST. Said ok, no problem. August comes then they said middle of SEPTEMBER... See more
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All the bad reviews are correct, I would give 0 stars if I could. We purchased a massage bed and waited months. They never answered a single email ever. When we called, most times the phone rang out w... See more
Bad quality and ever worse customer service. Bought 3 barber chairs from here and all 3 starting dropping to bits after 1 year. All wheels fell off the foot rests and cannot be screwed back on... See more
Awful experience and very stressful. Never recieved my couch after 4 months waiting... dont reply to emails or what's app, rarely pick up phone. When they do they are rude, dismissive and put the ph... See more
1.5
Bad
47 reviews
No history of asking for reviews
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Been using this company for years
Been using this company for years, always go to the showroom in Birmingham and wouldn’t go anywhere else, always helpful over the phone and very reliable! Best barber chairs around.
16 July 2024
Unprompted review
Great quality and service from DIR
Great quality and service from DIR. furniture is excellent quality and all delivered within a few days . Excellent service . Very happy customer
16 July 2024
Unprompted review
Absolute great team of lads
Absolute great team of lads. Went to Birmingham and they sorted me out a fantastic deal and the furniture was just WOW!
11 July 2024
Unprompted review
Visited Birmingham Store on 12.07.24
Visited Birmingham Store on 12.07.24
DIR Birmingham Store provides the most amazing service in this industry the staff are really helpful friendly and understanding
Helped me with packaging a great deal together and from the moment I walked in until I left I was pampered as a customer which is normally unheard of
You can contact me direct to confirm any of this
Thank you
Ali and Adam @ DIR are true gems
Please please please use these guys
12 July 2024
Unprompted review
I ordered my products 29 of April
I ordered my products 29 of April. 8 of May i send them message that i havent got my order yet. Still they gonna contact with me and sort it out my problem.
8 May 2024
Unprompted review
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