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Rated 1 out of 5 stars

At the beginning of May I purchased an Invertor Suitcase Generator. On first starting it all seemed good but on starting it for only the second time it was vibrating badly s9 stopped it immediately. O... See more

Rated 1 out of 5 stars

Bought petrol pressure washer and the pull cord wont retract and stayed out which meant that i couldn't get the engine running. Contacted dsd tools who acknowledged my email and said to check the spri... See more

Rated 5 out of 5 stars

Purchased two hivis bodywarmer jackets, they are perfect for my husband working on a building site. They keep him warm and also have enough room for him to either a jumper underneath or a waterproof... See more

Rated 1 out of 5 stars

Item received within a few days however 1 package was empty. I sent photos and raised an investigation. Still waiting for a response either to supply replacement or acknowledge my email. Very poor se... See more

Company details

  1. Do-it-Yourself Shop
  2. Tool Store

Written by the company

Supplying the nation with quality hand tools & DIY products at affordable prices, with FREE FAST Delivery on all orders + Order by 1pm for Same Day Dispatch!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

182 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Reasonable delivery time but reducers poor.

Reasonable delivery time. However the 22/15mm reducers included are not good quality as they are one piece. They were not capable of making a leak-proof joint at the pressure needed of 5 bar, and had to be replaced by a 3 piece reducer which has a separate 15mm compression ring.

29 January 2019
Unprompted review
Rated 5 out of 5 stars

Shower Head.

Speedy deliver. Very light but, great product. Fitted easily better than the shower head I had previously.

13 January 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant.

Quick dispatch and delivery. The shower hose was well packed and exactly as described. Hose fit straight onto shower and is not leaking. Fantastic service and product.

10 January 2019
Unprompted review
Rated 5 out of 5 stars

After a bad start

After a bad start with the wrong glue being sent this was put right with no problems value and quality is excellent

2 December 2018
Unprompted review

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