Director First  Reviews 762

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and expertise, noting their ability to provide clear, straightforward advice without jargon. Many people highlight the exceptional customer service, appreciating the team's supportive and empathetic approach during difficult times. Reviewers frequently commend the company's quick response times and the ease of contact, often mentioning that the team is readily available and communicative. The service provided is consistently described as excellent, with consumers feeling well-supported and informed throughout their interactions.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and support received.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the genuine care, expert guidance, and... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praise the ease and accessibility of reaching... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when director... See more

Company replied

Rated 5 out of 5 stars

Chris provided an amazing turnaround from initial query to jumping on the phone. He listened, observed and took a vast amount of information in and the action and priorities were clear. He was straigh... See more

Company replied

Rated 5 out of 5 stars

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, frien... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this company highly enough. Their knowledge in dealing with insolvency is second to none, an absolutely first class service. Chris, Shaun and the team will offer you expert advi... See more

Company replied


Company details

  1. Insolvency Service
  2. Business Management Consultant
  3. Debt Relief Service
  4. Liquidator

Written by the company

Welcome to Director First – Your Helping Hand In Business Insolvency At Director First, we’re here for UK directors facing tough times with their businesses. We understand it’s not easy dealing with money problems, and we offer free, friendly advice to help you out. Whether it’s about closing a business (liquidation), rearranging your business debts (debt restructuring/cva), getting your business back on its feet (turnaround),setting up a new company and purchasing the assets back, or just some advice around how to deal with business debt, we’ve got your back. We also help with sorting out big problems for directors, such as overdrawn directors’ loan accounts. Our past work at 1st Business Rescue was a big hit, earning us over 400 top reviews on Trustpilot. We’re really proud of helping so many directors understand their options and move forward. At Director First, we keep things clear and simple. We’ll guide you through every step, explain your choices in easy words, and make sure you know about any risks. Our goal is to help you feel confident and ready for a new start. Director First – Clear, Friendly Advice for a New Beginning in Business


Contact info

5.0

Excellent

TrustScore 5 out of 5

762 reviews

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Rated 5 out of 5 stars

We had a lengthy conversation with…Chris Heal

We had a lengthy conversation with Chris Heal recently, having booked an assessment. Unfortunately, we missed the timed assessment, received an email with Chris's contact details and telephoned to apologise { out of hours } expecting to be told to rebook! What an absolute gentleman he is, actually took the call which lasted almost an hour. I drive a truck, we have our own haulage business operating two articulated vehicles and it can be stressful and lonely. There is only me, and when the pressure hits it can be soul destroying and overwhelming. Chris completely put things into perspective, his knowledge of the situation was immeasurable. He completely changed my outlook at a time when things looked really bleak. His advice made absolute sense and was definitely welcomed. I actually thought out of hours he would actually ask me to rebook!! Cannot thank Director First enough, would definitely recommend to anyone else in a similar situation, please reach out, don't suffer in silence. Chris actually spoke to me later on that evening, having himself spoken to Chris Worden just to reaffirm his already sound advice. This was all about eight o'clock in the evening!! Nothing was too much trouble, and he actually said call me anytime, my phone is always on. Wow, just Wow. What a Guy, what a team. Give them a call for any business advice, insolvency, bankruptcy, they've definitely given me the opportunity to breathe again, and it turns out things weren't as bad as we thought. Keep up the good work Director First.

20 November 2025
Unprompted review
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Reply from Director First

We are happy to hear about your experience! We take pride in helping directors navigate this tough time and do our best to make things easy for them! Glad you found Chris Teal and even happier that we could help you!

Rated 5 out of 5 stars

Spoke with Chris and his team and the…

Spoke with Chris and his team and the outcome was so much better than I expected. I can't recommend this team enough, I'd highly recommend to any business owner.

20 November 2025
Unprompted review
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Reply from Director First

Thank you so much, Daniel! We are glad you found our advice useful!

Rated 5 out of 5 stars

Chris is very knowledgeable and has…

Chris is very knowledgeable and has been extremely helpful. I would recommend 100% and have no hesitation to use him again

21 November 2025
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Reply from Director First

Thank you so much for this review, Guy! This means a lot!

Rated 5 out of 5 stars

The team were extremely professional…

The team were extremely professional and knowledgable, communication was quick and fluid. They made you feel comfortable and at ease at a very difficult time. I couldn’t thank them enough for helping me through a very challenging period. Huge thanks to Chris and the team, I would highly recommend them to anyone who needs help.

14 November 2025
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Reply from Director First

Thank you so much Alex! Happy to hear about your experience. We take real pride in helping directors take this journey and do our best to be on their side throughout!

Rated 5 out of 5 stars

Great service

I just wanted to take a moment to genuinely thank the directors for their help throughout my insolvency process. From the very first call, everything was explained clearly, without judgment or pressure. What could have been an incredibly stressful and overwhelming situation was made surprisingly simple and straightforward because of how they handled it.

Their professionalism, honesty, and compassion stood out at every stage. They treated me with respect, communicated clearly, and took the time to ensure I understood each step which made all the difference. It’s rare to find people in this field who genuinely care and make the process feel human.

I’m deeply grateful for the support, reassurance, and efficiency they provided. They turned what I expected to be a nightmare into something manageable and even empowering. I wouldn’t hesitate to recommend them to anyone going through a similar situation.

Thank you sincerely for your help, it really meant a lot.

— Dr. Almutaz Khair

12 November 2025
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Reply from Director First

This means a whole lot to us here at DF, Almutaz! Reviews like these reinstate our belief in what we are doing. We are glad to hear about your experience and would like to thank you once again for such a lovely review!

Rated 5 out of 5 stars

I wasn't sure what to expect at first…

I wasn't sure what to expect at first but was very soon put at ease. All the steps were clearly explained and various members of the team all played their part.
It was an entirely smooth operation.

10 November 2025
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Reply from Director First

Thank you so much, Paul, for the review! We are here if there are any more questions you might have in the future!

Rated 5 out of 5 stars

Nadina Parker

Nadina Parker, was very helpful and her help was very useful. Highly recommend.

6 November 2025
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Reply from Director First

Thank you so much for the review. This means a lot to us DF!

Rated 5 out of 5 stars

They put your mind at rest

I found director first via a google search
Nadina was amazing at putting my mind at rest and gave me free advice about how to go about closing my company, she assured me as my case was relatively simple that I would be able to complete the process on my own. When other companies were wanting a lot of money to complete the process. She guided me through it step by step and answered any other questions I had. although I didn't actually deal with anyone else at director first. Nadina was absolutely amazing I would highly recommend her to anyone! thank you so much 5*

20 October 2025
Unprompted review
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Reply from Director First

This means a lot to us here at Director First! We are glad Nadina was there for you and that you are at ease now!

Rated 5 out of 5 stars

Quick response & Good practical Advice

Members of the team are very freindly and give quick practical advice specific to your situation.
They are reassuring and give you the confidence to take the next steps.

As my situation was simple they provided the advice at no charge.
A draft letter was also provided.

Very satisfied with the advice and would recommend to anyone facing business closures.

29 October 2025
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Reply from Director First

Really happy you had a great experience with us, Director First, Ash! This review only pushes us to do better!

Rated 5 out of 5 stars

Chris was very very helpful

Chris was very very helpful, guided me through some valuable advice and made me feel a lot less worried and stressed about my business.
Made me realize it isn't at the point off needing to liquidate

4 November 2025
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Reply from Director First

Thank you so much for the review, Aimee! We are happy that Chris was there for you!

Rated 5 out of 5 stars

Excellent Guidance During My CVL Process

I recently placed my company into a CVL, and the support I received from Shaun and the team was excellent. Nadina was brilliant to work with and guided me through every step, answered all my questions, and made a difficult situation far less stressful. They were always available and gave me real peace of mind. Highly recommended.

29 October 2025
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Reply from Director First

Thank you so much for the review Damon! Lovely to hear about your experience with Shaun and Nadina! We are always here if you have more questions!

Rated 5 out of 5 stars

Hi all after Chris listening to my…

Hi all after Chris listening to my inquiry
His advised was very nice way to move forward and best way to sort it out.
Many thanks for your time and explained
What would be best for me.

29 October 2025
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Reply from Director First

Thank you so much for the review, Praful! This means a whole lot to us here at DF!

Rated 5 out of 5 stars

Clear good insight and advice

I spoke with Chris. He quickly assessed my situation and gave me insights into how HMRC would treat my situation, the options open to me, and reassured me that certain worrying things would certainly not happen any time soon.
The advice was comprehensive, concise and free! There was no upsell on the back of it.
If you're worried about your company's situation, I recommend you call straight away. You will feel better for it!

16 September 2025
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Reply from Director First

Thank you so much for the review, Kevin! Really happy to hear that you found our advice useful! We are here if you need anything else!

Rated 5 out of 5 stars

Great advice & putting my mind at ease…

Great advice & putting my mind at ease were Both Emily Goodhew and Shaun Worden. They talked me through the options (as everyone's case is different)
They are very experienced and know the answers to all of your questions, which is a great relief in a time of great worry & stress.
I cannot recommend the team at Director First highly enough, great advice and support.

20 October 2025
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Reply from Director First

Thank you so much for this review! This means a whole lot to us here at DF! Glad that Shaun & Emily were there for you!

Rated 5 out of 5 stars

Very professional 10/10

Very professional

These guys are seriously proactive and definitely know what they're talking about.

In this space, that's all you could ever need.

Highly recommended

17 October 2025
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Reply from Director First

Thank you so much for this kind review! And thanks for calling us proactive (haha). We take real pride in that!

Rated 5 out of 5 stars

chris and his team were more than…

chris and his team were more than helpful when i needed advise regards my business. although we did not have to liquidise the business chris and his team help me through the process and advised what i needed to do. fingers crossed i wont need chris again (in the nicest of ways) and i recommend to anyone seeking advise.

Thank you

17 October 2025
Unprompted review
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Reply from Director First

This means a whole lot to us, Matt! We are always here for you, and I am glad you had a great experience with us!

Rated 5 out of 5 stars

I can’t thank Chris enough.

I can’t thank Chris enough.

From the minute I spoke to Chris I felt at ease immediately.

At what is a very daunting time for many experiencing financial distress, he very much listened and explained each option in detail.

It never felt like he was trying to push a particular option and truly advised what he felt more suitable.

Can’t thank him enough.

13 October 2025
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Reply from Director First

This really means a lot to me and the team, Carl! Happy to hear that you did not feel pushed and had the opportunity to choose the best option for yourself.

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